West Interactive
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Personal Information
Organization / Workplace
Omaha, NE United States
Industry
Technology / Software / Internet
Website
www.westinteractive.com
About
From hosted IVR, network call-routing and advanced self-service customer care to multi-media communications, West Interactive’s powerful personalized customer contact solutions deliver dramatic results for your company.
Tags
ivr hosted contact center computer-telephony integration natural language customer care workforce management enterprise monitoring cti screen-pop network acd customer service call routing voice xml platform as a service fax & voice sms intelligent call routing paas hosted email real-time access ivr metrics realfeed dashboard contact center management data-driven dashboard customer relationship management product feedback customer survey crm
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Documents

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West Interactive Brochure

15 years ago • 319 Views

Tp business unit_recovery

15 years ago • 265 Views

West Interactive Hosted Contact Center

15 years ago • 247 Views

The compelling business drivers for the hosted contact center approach

15 years ago • 2214 Views
Personal Information
Organization / Workplace
Omaha, NE United States
Industry
Technology / Software / Internet
Website
www.westinteractive.com
About
From hosted IVR, network call-routing and advanced self-service customer care to multi-media communications, West Interactive’s powerful personalized customer contact solutions deliver dramatic results for your company.
Tags
ivr hosted contact center computer-telephony integration natural language customer care workforce management enterprise monitoring cti screen-pop network acd customer service call routing voice xml platform as a service fax & voice sms intelligent call routing paas hosted email real-time access ivr metrics realfeed dashboard contact center management data-driven dashboard customer relationship management product feedback customer survey crm
See more