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Samantha Bailey

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Wachovia Redesign: An Exploration of Challenges 2003
Rebuilding Trust in the User Centered Design Process, IA Summit 2-28-04
Innies, Outies & other Tales from the Trenches
Web 2.0: Beyond the Hype.” Usability Professionals Association, Minneapolis MN; February 2006.
Usability Workshop, 11-8-2012