Adre Schreuder
5 SlideShares 17 Followers 1 Following
Personal Information
Organization / Workplace
Pretoria South Africa
Occupation
Customer Engagement Consulting Specialist
Industry
Consulting / Advisory
Website
www.schadre.com
Tags
customer experience customer satisfaction customer cem cx customer service sacsi customer relationship management customer management customer complaints national index customer centricity complaints handling perception illusions cxbok loyalty customer engagement
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Presentations

(5)
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CXPA Networking event Jhb May 2016 - Overview of Customer Experience in South Africa - 2016

9 years ago • 317 Views

Institute of Customer Experience (Kenya) - Optimizing Customer Experience (3 Aug 2018)

7 years ago • 388 Views

CEM Africa 2018 Workshop (Illusion & context)

7 years ago • 118 Views

5 Years of The SA-csi National results

7 years ago • 200 Views

CX Body of Knowledge presentation 9 Oct 2018

6 years ago • 333 Views
Personal Information
Organization / Workplace
Pretoria South Africa
Occupation
Customer Engagement Consulting Specialist
Industry
Consulting / Advisory
Website
www.schadre.com
Tags
customer experience customer satisfaction customer cem cx customer service sacsi customer relationship management customer management customer complaints national index customer centricity complaints handling perception illusions cxbok loyalty customer engagement
See more