
Organization / Workplace
TietoLocation
Pune Area, India IndiaOccupation
Process Manager at TietoIndustry
Technology / Software / Internet
About
MBA (IT) + BE(Electronics) Overall 7+ years of experience in ITIL, Process design, definition and management, Process improvement, Service Level Management, Offering development and Presales Hands on experience on business process system design, defining process flows, process writing, process descriptions, different document templates, designing front end and back end of process system Exposure to various Quality standards like ITIL, CMMI, SW-CMM, ISO 27001 Possessing knowledge of Software Development Life Cycle, Business Process Design, Business process management, Business process modelling and IT Quality Management Good knowledge of SDLC, Service Management Demonstrable...