Organization / Workplace

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Occupation

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Technology / Software / Internet

About

 MBA (IT) + BE(Electronics)  Overall 7+ years of experience in ITIL, Process design, definition and management, Process improvement, Service Level Management, Offering development and Presales  Hands on experience on business process system design, defining process flows, process writing, process descriptions, different document templates, designing front end and back end of process system  Exposure to various Quality standards like ITIL, CMMI, SW-CMM, ISO 27001  Possessing knowledge of Software Development Life Cycle, Business Process Design, Business process management, Business process modelling and IT Quality Management  Good knowledge of SDLC, Service Management  Demonstrable...