The Community Board:  Building Local Community Balakrishna Chennupati Advisor: Eli Blevis
Motivation
Declining Social Interaction
Impact of Social Interaction Lower Crime Economic Prosperity Better Health Child Development
The Problem Create Online Interaction that facilitates Offline Interaction.
Method Literature Review Ethnographic Study Review of existing Technologies Ideation Design Critique
Literature Review
P. Kollock.  Design Principles for Online Communities.  Harvard Conference on the Internet and Society, 1996.  Repeated  Social Interaction A  Persistent  Identity
Millen, D. R. and Patterson, J. F.  Stimulating social engagement in a community network.  In Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work  (New Orleans, Louisiana, USA, November 16 - 20, 2002). CSCW '02. ACM, New York, NY, 306-313.  Familiarity  with other  communication technologies  drives participation. People who spend  non-work time socializing  and on internet activities participate more. Politically charged discussions  increase participation.
Dieberger, A., Dourish, P., Hook, K., Resnick, P., and Wexelblat, A.  Social navigation: techniques for building more usable systems.  interactions 7, 6 (Nov. 2000), 36-45.  Users’  awareness  of each other contributes to creating a  social experience. Informs the users of  appropriate behaviors. The space becomes more  alive and inviting.
Churchill, E. F., Nelson, L., Denoue, L., Helfman, J., and Murphy, P  Sharing multimedia content with interactive public displays: a case study.   In Proceedings of the 5th Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques (Cambridge, MA, USA, August 01 – 04, 2004). DIS '04. ACM, New York, NY, 7-16.
Zhao, Q. A. and Stasko, J. T.  What's happening?: the community awareness application.  In CHI '00 Extended Abstracts on Human Factors in Computing Systems (The Hague, The Netherlands, April 01 - 06, 2000). CHI '00. ACM, New York, NY, 253-254.
Resnick, Paul and Vishant Shah.  Photo Directories: A Tool for Organizing Sociability in Neighborhoods and Organizations.  Working paper, September 2002. A  leader   produces the photo directory Makes use of his  natural sociability. A way for individuals to  signal willingness. Creates a sense of  group identity.
Ethnographic Study
 
The Study Interviewed 6 people 4 women and 2 men Questions Asked Who do you know in the neighborhood? How did you meet them ? Do you want to know your neighbors? Did you see any signs of your neighbors? Do you participate in neighborhood activities?
Findings People are busy and think neighborhood interactions are a  demand on time and privacy. People meet other people when they have a  common interest. People want  purposeful interactions.
Findings Interactions happen in  Public Space On the Porch, Street or in Public Events. Some people are not comfortable having people visit them at home. Acquaintance  takes time. Some people are active and know a lot of people.  House ownership  affects participation.
Review of Existing  Social Networking Sites
Social Networking Sites General Social Networking Neighborhood Activity/Interest Location Based General Awareness Blogs
 
 
 
 
 
 
 
 
 
 
 
 
 
SF zero
 
Twitter
Insights for Design
Increasing  awareness  of neighbors promotes interaction. Creating a  persistent identity  increases awareness. Need for a  quick way  to participate. Engage everyone , including tenants and short-term residents.
Make use of  active residents  to foster connections. Provide  recognizable incentive  for participating. Provide opportunities for  offline interaction. Enable people to meet people of  similar interest.
The Design: The Community Board
Website + Public Display awareness
Registration quick way
Posting Content in the campus| quick way
Content
Content recognizable  incentive  engage  everyone
Content persistent  identity  active  residents  similar  interest
Content engage  everyone
Content offline  interaction
Event Awareness offline  interaction
Making Friends offline  interaction
Verifying Authenticity active  residents
Critique & Discussion Usability People not currently using  existing services. A board that’s  separate  from the site.  Privacy
Conclusion
Thank you. Eli Blevis Erik Stolterman Kathleen Costello HCI Classmates All the HCI Faculty
Questions ?

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The Community Board: Building Local Community

  • 1. The Community Board: Building Local Community Balakrishna Chennupati Advisor: Eli Blevis
  • 4. Impact of Social Interaction Lower Crime Economic Prosperity Better Health Child Development
  • 5. The Problem Create Online Interaction that facilitates Offline Interaction.
  • 6. Method Literature Review Ethnographic Study Review of existing Technologies Ideation Design Critique
  • 8. P. Kollock. Design Principles for Online Communities. Harvard Conference on the Internet and Society, 1996. Repeated Social Interaction A Persistent Identity
  • 9. Millen, D. R. and Patterson, J. F. Stimulating social engagement in a community network. In Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (New Orleans, Louisiana, USA, November 16 - 20, 2002). CSCW '02. ACM, New York, NY, 306-313. Familiarity with other communication technologies drives participation. People who spend non-work time socializing and on internet activities participate more. Politically charged discussions increase participation.
  • 10. Dieberger, A., Dourish, P., Hook, K., Resnick, P., and Wexelblat, A. Social navigation: techniques for building more usable systems. interactions 7, 6 (Nov. 2000), 36-45. Users’ awareness of each other contributes to creating a social experience. Informs the users of appropriate behaviors. The space becomes more alive and inviting.
  • 11. Churchill, E. F., Nelson, L., Denoue, L., Helfman, J., and Murphy, P Sharing multimedia content with interactive public displays: a case study. In Proceedings of the 5th Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques (Cambridge, MA, USA, August 01 – 04, 2004). DIS '04. ACM, New York, NY, 7-16.
  • 12. Zhao, Q. A. and Stasko, J. T. What's happening?: the community awareness application. In CHI '00 Extended Abstracts on Human Factors in Computing Systems (The Hague, The Netherlands, April 01 - 06, 2000). CHI '00. ACM, New York, NY, 253-254.
  • 13. Resnick, Paul and Vishant Shah. Photo Directories: A Tool for Organizing Sociability in Neighborhoods and Organizations. Working paper, September 2002. A leader produces the photo directory Makes use of his natural sociability. A way for individuals to signal willingness. Creates a sense of group identity.
  • 15.  
  • 16. The Study Interviewed 6 people 4 women and 2 men Questions Asked Who do you know in the neighborhood? How did you meet them ? Do you want to know your neighbors? Did you see any signs of your neighbors? Do you participate in neighborhood activities?
  • 17. Findings People are busy and think neighborhood interactions are a demand on time and privacy. People meet other people when they have a common interest. People want purposeful interactions.
  • 18. Findings Interactions happen in Public Space On the Porch, Street or in Public Events. Some people are not comfortable having people visit them at home. Acquaintance takes time. Some people are active and know a lot of people. House ownership affects participation.
  • 19. Review of Existing Social Networking Sites
  • 20. Social Networking Sites General Social Networking Neighborhood Activity/Interest Location Based General Awareness Blogs
  • 21.  
  • 22.  
  • 23.  
  • 24.  
  • 25.  
  • 26.  
  • 27.  
  • 28.  
  • 29.  
  • 30.  
  • 31.  
  • 32.  
  • 33.  
  • 35.  
  • 38. Increasing awareness of neighbors promotes interaction. Creating a persistent identity increases awareness. Need for a quick way to participate. Engage everyone , including tenants and short-term residents.
  • 39. Make use of active residents to foster connections. Provide recognizable incentive for participating. Provide opportunities for offline interaction. Enable people to meet people of similar interest.
  • 40. The Design: The Community Board
  • 41. Website + Public Display awareness
  • 43. Posting Content in the campus| quick way
  • 45. Content recognizable incentive engage everyone
  • 46. Content persistent identity active residents similar interest
  • 47. Content engage everyone
  • 48. Content offline interaction
  • 49. Event Awareness offline interaction
  • 50. Making Friends offline interaction
  • 52. Critique & Discussion Usability People not currently using existing services. A board that’s separate from the site. Privacy
  • 54. Thank you. Eli Blevis Erik Stolterman Kathleen Costello HCI Classmates All the HCI Faculty

Editor's Notes

  • #2: I have been living in my apartment for two years now, and don’t know who lives next door.