Lync server overview (Inroduction) US English
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This document provides an overview and summary of key features of Microsoft Lync, including: 1. Presence, instant messaging, integration with SharePoint and Exchange, and mobile clients are discussed as core collaboration and communication features. 2. Web, audio, and video conferencing capabilities are summarized, along with enterprise voice, remote access, and federation functionality. 3. The document outlines Lync versions, licensing models, and deployment topologies for archiving and monitoring servers.
Lync server overview (Inroduction) US English
- 1. Fabrizio Volpe MVP Directory Services MCITP Lync 2010 @Fabriziovlp [email protected] http://www.linkedin.com/in/fabriziov
- 2. Agenda Intro to Lync Server Lync Features : Presence Integration with Sharepoint, Exchange and Office Instant Messaging and Mobile Clients (Lync Mobility) Web Conferencing, Audio and Video Conferencing, Dial-In Conferencing Enterprise Voice Remote Access and Federation Archiving and Monitoring Lync Versions and Licensing 2
- 3. Intro to Lync Server 3
- 4. Lync Server Features 4
- 5. Presence Live Communications Server 2003 introduced presence informations with automatical update Microsoft Lync 2010 gives users real-time presence information including photos, availability, and location Presence is present in Exchange / Outlook and SharePoint (and with Lync 2013 we have it also in OneNote, and other Microsoft Office application) Using presence you’re able to connect to people using the best tool (IM or video/audio call for online contacts, e-mail messages for offline connections and so on) Using Sharepoint you’re able to find 5
- 6. Lync - SharePoint Integration 6
- 7. Lync - SharePoint Integration : Skills Based Search 7
- 8. Need More On SharePoint Integration ? http:// www.microsoft.com/en-us/download/details.aspx?id= Chapter_16_SharePoint_Integration 8
- 9. Lync - Exchange Integration 9
- 10. Lync - Exchange Integration Original Video http://www.youtube.com/watch?v=qHeG7G8eAdQ
- 11. Note : Lync - OWA Integration 11
- 12. Lync - Exchange Unified Messaging 12
- 13. Lync - Exchange UM Examples 13
- 14. Lync – Office Integration 14
- 15. Lync 2013 Preview : OneNote Integration (Images from Matt Landis blog) 15
- 16. Lync 2010 And Office Compatibility 16
- 17. 17
- 18. Lync Instant Messaging 18
- 19. Lync Server 2010 Client Policy 19
- 20. Lync Enhanced Presence Many presence engines have only a few presence states, such as Available or Away The presence engine Microsoft has developed behind Lync Server is referred to as Enhanced Presence Is a combination of a numerous presence states, access levels, interruption management, automated updates, application integration, location information, and multiple points of presence (MPOP) 20
- 21. Enhanced Presence Schemas Microsoft Lync Server 21
- 22. Lync Enhanced Privacy Controls In Lync, you control what information your contacts can see about you by setting their relationship to you. The table indicates what contacts at each level can see Lync users are able to restrict their presence to users who are in their contact list By default, this feature is not enabled OCS 2007 R2 users can connect to Lync Server 2010 Communicator 2007 R2 does not provide the capability to set these enhanced privacy controls 22
- 23. Lync Mobility Lync mobile clients allow you to communicate with your work identity so you can stay in touch with your contacts without being tied to your desk Not all the options are available on all the platforms so, first of all, a link to the comparison matrix from Microsoft (comparison matrix for Lync clients features) 23
- 24. Lync Server 2010 Clients http:// social.technet.microsoft.com/wiki/contents/articles/9039.lync-server-2010-clients-en-us 24
- 25. Lync Server 2013 Clients 25
- 26. Lync Server - Web Conferencing 26
- 27. Lync - Web Conferencing (client) Web conferencing attendees have a number of different client options for joining meetings; these offer varying degrees of functionality : Lync—The full client can be used to join a conference or act as a presenter This is the most complete end-user experience and has no restrictions Lync Attendee—This application is a subset of the Lync application and offers full web and A/V conferencing capabilities, but can be used only for joining a meeting Lync Web App—This web application is a third option for joining web conferences . In Lync 2010 is a browser-based Silverlight application that does not offer any audio or video capabilities 27
- 28. Lync Server - Audio Conferencing 28
- 29. Demo 29
- 30. Lync Server - Roles 30
- 31. Survivable Branch Appliance e Server • The Survivable Branch Appliance (SBA) is a server appliance with an embedded PSTN gateway running Windows 2008 R2 and Lync Server 2010 • It is designed for branch sites that host between 25 and 1,000 users • The SBA can provide basic phone services to users at the branch site when the wide area network (WAN) link to the Lync Server 2010 central site is down • The Survivable Branch Server is a Windows server that has Lync Server 2010 Registrar and Mediation server software installed • It is designed for branch sites that host between 1,000 and 5,000 users who lack a resilient WAN connection and have trained Lync Server 2010 administrators available • It must be configured to connect to either an IP/PSTN gateway or a SIP trunk to a telephone service provider 31
- 32. Lync - Dial-In Conferencing 32
- 33. Lync - Dial-In Conferencing 33
- 34. Lync Audio Conferencing “Dial-in Access Number” Dialog 34
- 35. Advantages of Lync Dial-In Conferencing
- 36. Phones and devices qualified for Microsoft Lync Microsoft tests and qualifies phones, headsets, webcams, conference room devices, PCs and other devices for Lync under its Compatible Devices Program. This program has 2 levels: 'Optimized for' –devices that offer a rich and integrated experience Other compatible IP phones – IP phones tested to provide interoperability and quality of experience http://technet.microsoft.com/it-it/lync/gg278164.aspx 36
- 37. Lync - Enterprise Voice
- 38. Lync - Enterprise Voice Features
- 39. Lync - Enterprise Voice Features Call Admission Control (CAC) Lync Server introduces a way to determine whether new calls can be established depending on available network bandwidth Media bypass Enables media from a Lync Server client to bypass the Mediation Server in order to be processed directly by an IP-PBX, SIP trunking provider’s Session Border Controller (SBC), or PSTN gateway
- 40. Lync - Enterprise Voice Features Call Park Call Park allows an Enterprise Voice user to put a call on hold from one telephone and then retrieve the call later by dialing an internal number (known as a Call Park orbit) from any telephone Enhanced 911 In Lync 2010 Microsoft incorporated a location mechanism to provide location awareness for Llync clients and Lync client phones SIP trunking 40
- 41. Lync - Enterprise Voice Features Call Forwarding Lync gives the possibilities to easily configure voice settings like forwarding Simultaneous Ring Once this option is enabled any calls that go to your Microsoft Lync client will also be “forked” to the number you specify Images : https://espace.cern.ch/mmmservices- help/UnifiedCommunication/Lync/Pages/MangingVoiceSettings.aspx
- 42. Lync - Enterprise Voice Features Response Groups A Response Group allows you to route calls to a certain group of people, called agents It's how you create customer service call trees, and help desk call centers The Enterprise Voice server funnels calls from the Support/Customer Service number you designate to the agents in the Response Group 42
- 43. Create a Response Group in Lync TechNet Virtual Lab: Lync Server 2010: New Features https://cmg.vlabcenter.com/default.aspx?moduleid=a05bfe63-7f2e- 4dd9-a3e8-99a63adeddc6 43
- 44. Lync - Enterprise Voice Features Team Call An Enterprise Voice user is able to define a group from Lync client A Team Call Group is a list of contacts that are enabled to answer on behalf of the user The contact that will answer to the call will also know who was the original called person Team call is managed (enabled and disabled) with the same tools you use foe standard call forward
- 45. Lync - SIP trunking Session Initiation Protocol (SIP) is used to initiate and manage voice over IP (VoIP) communications sessions SIP trunks are virtual connections that can be established over any of the supported SIP trunking connection types Direct SIP connections, on the other hand, are SIP connections that do not cross the local network boundary (that is, they connect to a PSTN gateway or PBX within your internal network) 45
- 46. Lync - SIP Trunking And Cisco UCM 46
- 47. Lync - External User Access 47
- 48. Lync - Federation Lync supports Federation - enabling interoperability with other corporate IM networks An Access Edge Federation server enables IM , Presence and Web Conference with external partners IBM SameTime or Cisco Unified Presence Server are supported too Public IM connectivity You qualify for federation with Windows Live and AOL if you have Lync Server 2010 Standard Client Access License (CAL) or you have active Software Assurance (SA) A Lync Server Public IM Connectivity license is required for federation with Yahoo! 48
- 49. Worldwide Microsoft Lync Federation Directory Matt Landis http://windowspbx.blogspot.it/ o One of the big benefits of Microsoft Lync is the ability to collaborate with ease with those outside your organization o The goal of the Lync Federation Directory Project is to make Lync users and administrators more aware of just how many organizations are available for federation—today 49
- 50. Who Can Federate Tool Who Can Federate Tool : Check which Outlook contacts have Microsoft Lync 50
- 51. Lync - Archiving 51
- 52. Lync - Archiving Server Topologies You can deploy an Archiving Server in each Lync Server 2010, Standard Edition server and Front End pool in your organization or you can deploy a single Archiving Server to support multiple Standard Edition servers and Front End pools 52
- 53. Lync - Monitoring Server 53
- 54. Lync Versions and Licensing Lync Server is available in two versions : Standard Edition Enterprise Edition 54
- 55. Standard Edition 55
- 56. Enterprise Edition 56
- 57. Server/Client Access License (CAL) model : • A license is required for each operating system environment running Lync Server • A CAL is required for each user or device accessing the Lync Server • A server license is required for each instance of the Front End Server • All other roles are considered additional software and do not require a license http://lync.microsoft.com/en-us/HowToBuy/Pages/pricing-licensing.aspx Server license offerings Estimated price Lync Server 2010 Standard Edition $699 Lync Server 2010 Enterprise Edition $3,999 57