An experienced Information Systems (IS) professional who had worked for global organisations representing systems integration (SI), information technology (IT) consulting, and business process outsourcing (BPO). Demonstrated success and proven ability in leading people and managing numerous functions consisting data networking, solutions architecture, resource management, service operations, project management, and IT service management.
He is currently pursuing his PhD, and exploring how to measure the value of service in a business-to-business context of cloud computing.
Contact Details
Tags
service valuecloud computingb2bb2cacssigaustralian computer societyit service managementmeasurementservice managementbusiness servicescloud servicesqualitative researchstatisticspartial least squares structural equation modelingquantitative researchpls-sem
An experienced Information Systems (IS) professional who had worked for global organisations representing systems integration (SI), information technology (IT) consulting, and business process outsourcing (BPO). Demonstrated success and proven ability in leading people and managing numerous functions consisting data networking, solutions architecture, resource management, service operations, project management, and IT service management.
He is currently pursuing his PhD, and exploring how to measure the value of service in a business-to-business context of cloud computing.
Tags
service valuecloud computingb2bb2cacssigaustralian computer societyit service managementmeasurementservice managementbusiness servicescloud servicesqualitative researchstatisticspartial least squares structural equation modelingquantitative researchpls-sem
