The City Bus Terminal Amenities and Real
Time Information Systems at Mysore city
N Manjunatha Prasad, IAS, Managing Director, KSRTC
Karnataka State Road Transport Corporation



            Hearty Welcome to a presentation on

      The city bus terminal Amenities and Real Time
           Information Systems at Mysore city
                               N. Manjunatha Prasad, IAS
                                   Managing Director,
                                     KSRTC, India
Our mantra or motto is innovation


   Our sutra or formula for success is commitment


       Our vahaan or vehicle is technologically superior
       infrastructure, new initiatives and best practices
KSRTC highlights


 Most modern fleet of buses in India
 First SRTC to introduce safer, more comfortable Volvo &Mercedes buses
 First SRTC to introduce air-conditioned sleeper services
 Quality Management certified to ISO 14000
 Environment conscious SRTC
 introducing a blend of 7.7% sugar ethanol with diesel to reduce CO2and other emissions
OUR OBJECTIVES


 To provide adequate, efficient,
 economic and well coordinated road
 transport services


To operate services on sound business
principles through a service-oriented
organization
KSRTC: The Pioneer & Leader
 KSRTC is the fourth largest State Transport Undertaking
  (STU) in India.
 One of the very few Road Transport Corporations
  continuously earning surplus (profit)




 Seen sustained, innovation-led growth for
  the past several years
 Innovations recognized and acclaimed in
  several national and international for
  accolades.
Fleet modernization
  Factors leading to            Strengthening of infrastructure
  Turn around and Success
                                Environmental initiatives

Revenue mobilization measures
Improvement in systems & processes
Extensive use of IT
Cost minimization measures
Transparency in HR policies
Strength

Divisions   15



                 Vehicles   7828
Current status

I.M.T.C. 6
Training Institutions 3
Depots 75
Schedules 7423
Operates 25.79 lakh kms/day
Earns Rs:651.43 lakh /day
Carries 25.30 lakh pass./day
Staff 36329
Staff per schedule 4.89
Area Covered

                                     %
   Sector       No.of   Service    Covered
               Villages Provided

Nationalised    8030     7714       96.1
Non
Nationalised   12166     5616       46.2

Total          20196     13330      66.0
About Mysore City
About Mysore City



 City of palaces & major tourist destination
 Heritage City famous for silk, ivory & sandal wood
 Developing as a I.T. Hub
 Growing as satellite city of Bangalore.
 I.T. Activities, commercial, industrial & educational
  institutes shifting to Mysore




 Particulars                         Details
 Population                          9.83 lakhs
 City Area                           128.42 Sq Kms
 Length of Roads                     1182 Kms
 Distance from Bangalore             146 Kms



                                                          12
Transportation Scenario - Mysore City


KSRTC Depots :       3
Buses :               421
Schedules:            401
Passengers /day:      2.38 lakhs
Bus Terminals :       7




                                          KSRTC released its bus city guide map
                                          for Mysore city on 21-09-2011.
                    Modal Split


                                                                                  13
City Bus in Mysore City

              KSRTC first to design and fabricate and
              put on road Low floor buses under
              Economic Stimulus Package of GoI




                The Government of India has
                appreciated the design of the bus
                drafted in-house by KSRTC as
                excellent and has recommended
                other states to consider this model.
WORLD CLASS INFRASTRUCTURE DEVELOPMENT

                                  Developed            world-class
                                   transport infrastructure to
                                   provide all facilities and
                                   amenities under one roof
                                  Encourages passengers to
                                   utilise public transport system


 KSRTC has taken up seven
  Inter Modal Transit Centers
  and Passenger Amenity
  Centers under JnNURM in
  Mysore City at a cost of Rs.
  108 crore.
Transport Infrastructure by KSRTC
                in Mysore City
                Inter-Modal Transit Centres




 Sathagalli                   CBS             Ilawala




Kuvempu Nagar            R S Naidu Nagar       MBS
CITY BUS TERMINAL: MYSORE
CITY BUS TERMINAL
PASSENGER LEVELS OF SERVICE
                        Waiting Area Level of Service
                            Observed Passenger peak : 40-45 passenger/platform

                            Waiting Area     Platform    Platform      Waiting area    Passengers
                    LOS      (m2/per)        width(m)   length(m)      available(m2)    handled
                    A           >1.2              2.8     9.75             27.3           <23
                    B         0.9-1.2             2.8     9.75             27.3          23-30
                    C         0.7-0.9             2.8     9.75             27.3          30-39
                    D         0.3-0.7             2.8     9.75             27.3          39-91
                    E          0.2-0.3            2.8     9.75             27.3          91-137




                        Platform Walking area Level of Service
                              Observed Passenger peak : 37-40 passenger/platform
                                                                              Ped flow handled
                     LOS        Ped flow (per/m/min)    Walkway width(m)      (ped/min)
                        A                  0-23                  1.1                   <25
                        B                  23-33                 1.1                   25-36
                        C                  33-49                 1.1                   36-54
                        D                  49-66                 1.1                   54-73
                        E                  66-82                 1.1                   73-90
PASSENGER LEVELS OF SERVICE
                      Subway Walking Area Level of Service
                                                Walkway Width : 2.9m

                                    Ped flow    Walkway    Ped flow handled
                          LOS     (per/m/min)   width(m)      (ped/min)
                              A      0-23         2.9            <67
                              B      23-33        2.9           67-96
                              C      33-49        2.9          96-142
                              D      49-66        2.9          142-191
                              E      66-82        2.9          191-238




                       Subway Staircase Level of Service
                                                Walkway Width : 2.9m

                                    Ped flow    Walkway    Ped flow handled
                          LOS     (per/m/min)   width(m)      (ped/min)
                              A       16          2.2             36
                              B       19          2.2             42
                              C       28          2.2             62
                              D       38          2.2             84
BUS SERVICE LEVELS

                     Bus Movement Efficiency
                     • Segregated entry lane for buses
                     only

                     • Overtaking Lane at Platforms

                     Platforms Available : 5
                     Bus parking bays Available :   20

                     Average Layover time for bus: 5:52 min

                     Bay capacity: 12 departures/bay/hr
                     Bay demand (average): 5 departures/bay/hr

                     Terminal capacity: 240 buses/hr
                     Terminal demand (existing): 103 buses/hr
Minimal Pedestrian vs Vehicle Conflicts
TERMINAL DESIGN
                                                  Grade separated
                                          Pedestrian and Vehicular
                                                       movement




                                             Physical Barriers to
                                             restrict pedestrian
                                        movement onto Bus lanes




                                                       Minimal Pedestrian Conflict
                                                       points



 Pedestrian Movement through terminal



                                                Image source: TCRP: TCQS Manual
INTELLIGENT TRANSPORT SYSTEM
Intelligent Transport System Project
- Mysore City under GEF-SUTP & JNNURM


                          • KSRTC’s ITS project is a demonstrative
                          project and the first of its kind in India

                          • Project   implemented    under   the
                          Sustainable Urban Transport Programme
                          with financial assistance from World
                          Bank’s Global Environment Fund,
                          Government of India’s JNNURM Fund of
                          Ministry   of    Urban   Development,
                          Government of Karnataka and KSRTC.

                          •The project is implemented on 17-11-12
                          at an estimated cost of Rs. 20.13 Cr.
Intelligent Transport System Project
                        PROJECT COMPONENTS
  Real Time Passenger Information
    System
                                                          PIS Display
  • In-Vehicle display & Automated                        Board
    Voice Announcement System
  • Central Control Station
  • Automatic Vehicle Location System
  • Enterprise Management System
  • Network Management System           In-bus Display
  • Application Performance
    Management System
  • Helpdesk Management System
  • Service Level Management
  • Real time PIS data access to                         Central
    commuters through SMS                                Control
                                                         Station
  • MIS Reports
  • Training
GIS Map – Real Time Bus Information




16 Lines PIS Board at Bus Terminal                      10 Lines PIS Board at Bus Terminal




2 Lines PIS Board at Bus Terminal

             Display boards are installed in Terminals & Bus Shelters
Commuter Portal




                  27
GIS Map – Real Time Bus Information
ITS - Advantages
• Real Time Information for Passengers about Bus Arrival and departure
• Reduction in waiting time for Passengers
• Increase in patronage to Public Transport System
• Reduction in traffic congestion
• Improvement in efficiency of traffic operations
• Improvement in environmental quality
• Reduction in fuel consumption
• Improvement in economic activity




                                                                   Taking assistance under
                                                                   JNNURM, KSRTC has taken up
                                                                   ambitious projects for Mysore.
Challenges in Implementing and
                       Operationalising
           the ITS project for Mysore City Transport

Key Challenges - Commuters

   Ensuring effective promotions & communications (ITS and its benefits).
   Setting clear expectations from ITS solution
   Other stakeholders
         Getting timely approvals and support from various local authorities like
          hospitals, tourist spots, railways, for deploying the PIS display boards




                                                                                     31
Key Challenges - Crew

  Initial resistance to change – fear of scrutiny
  Adherence to geo-fence routes
  Adherence to schedules and trips
  Ensuring multi-lingual trainings
  Finalizing training needs & material
         Initial In-effective training
         Revision of training material + process based on the feedback
         Re-training conducted for a large group after the changes




                                                                          32
Way Forward
 Effective alignment of current business processes (including crew discipline) with ITS
   to gain from its advantages.
 Ensuring security & maintenance of in-bus equipments and PIS boards.
 Ensuring uninterrupted power supply at bus shelters (not owned by KSRTC).
 Effective usage of ITS (SOS alerts, MIS reports, instant geo-search) by Traffic
   Controllers, Operations Staff, Depot Management.
 Integrating ITS system within KSRTC existing IT solutions.
 Sustaining benefits of ITS – selection & identification of ITS data (what, when, where)
   and prioritize them according to business needs.
 Digital route information has enabled KSRTC to optimize its operations.
 ITS has enabled commuters with ETA, ETD, Destination information specially for
   tourists there is less dependency on external sources.


                                                                                            33
APOLLO - CV AWARDS – 2012
as Best Public Fleet operator of the year-2013
for its innovative project of Intelligent
Transport System (ITS) implemented at
Mysore.




                                                 GOLDEN PEACOCK
                                                 AWARD – 2013
                                                 for implementing nations first
                                                 Intelligent Transport System (ITS)
                                                 in Mysore City.
Thank you all for Your Attention
To know more about
path-breaking innovation in transport
write to md@ksrtc.org
Visit : www.ksrtc.in
The City Bus Terminal Amenities and Real Time Information Systems at Mysore City - N Manjunatha Prasad, IAS

The City Bus Terminal Amenities and Real Time Information Systems at Mysore City - N Manjunatha Prasad, IAS

  • 1.
    The City BusTerminal Amenities and Real Time Information Systems at Mysore city N Manjunatha Prasad, IAS, Managing Director, KSRTC
  • 2.
    Karnataka State RoadTransport Corporation Hearty Welcome to a presentation on The city bus terminal Amenities and Real Time Information Systems at Mysore city N. Manjunatha Prasad, IAS Managing Director, KSRTC, India
  • 3.
    Our mantra ormotto is innovation Our sutra or formula for success is commitment Our vahaan or vehicle is technologically superior infrastructure, new initiatives and best practices
  • 4.
    KSRTC highlights Mostmodern fleet of buses in India First SRTC to introduce safer, more comfortable Volvo &Mercedes buses First SRTC to introduce air-conditioned sleeper services Quality Management certified to ISO 14000 Environment conscious SRTC introducing a blend of 7.7% sugar ethanol with diesel to reduce CO2and other emissions
  • 5.
    OUR OBJECTIVES Toprovide adequate, efficient, economic and well coordinated road transport services To operate services on sound business principles through a service-oriented organization
  • 6.
    KSRTC: The Pioneer& Leader  KSRTC is the fourth largest State Transport Undertaking (STU) in India.  One of the very few Road Transport Corporations continuously earning surplus (profit)  Seen sustained, innovation-led growth for the past several years  Innovations recognized and acclaimed in several national and international for accolades.
  • 7.
    Fleet modernization Factors leading to Strengthening of infrastructure Turn around and Success Environmental initiatives Revenue mobilization measures Improvement in systems & processes Extensive use of IT Cost minimization measures Transparency in HR policies
  • 8.
    Strength Divisions 15 Vehicles 7828
  • 9.
    Current status I.M.T.C. 6 TrainingInstitutions 3 Depots 75 Schedules 7423 Operates 25.79 lakh kms/day Earns Rs:651.43 lakh /day Carries 25.30 lakh pass./day Staff 36329 Staff per schedule 4.89
  • 10.
    Area Covered % Sector No.of Service Covered Villages Provided Nationalised 8030 7714 96.1 Non Nationalised 12166 5616 46.2 Total 20196 13330 66.0
  • 11.
  • 12.
    About Mysore City City of palaces & major tourist destination  Heritage City famous for silk, ivory & sandal wood  Developing as a I.T. Hub  Growing as satellite city of Bangalore.  I.T. Activities, commercial, industrial & educational institutes shifting to Mysore Particulars Details Population 9.83 lakhs City Area 128.42 Sq Kms Length of Roads 1182 Kms Distance from Bangalore 146 Kms 12
  • 13.
    Transportation Scenario -Mysore City KSRTC Depots : 3 Buses : 421 Schedules: 401 Passengers /day: 2.38 lakhs Bus Terminals : 7 KSRTC released its bus city guide map for Mysore city on 21-09-2011. Modal Split 13
  • 14.
    City Bus inMysore City KSRTC first to design and fabricate and put on road Low floor buses under Economic Stimulus Package of GoI The Government of India has appreciated the design of the bus drafted in-house by KSRTC as excellent and has recommended other states to consider this model.
  • 15.
    WORLD CLASS INFRASTRUCTUREDEVELOPMENT  Developed world-class transport infrastructure to provide all facilities and amenities under one roof  Encourages passengers to utilise public transport system  KSRTC has taken up seven Inter Modal Transit Centers and Passenger Amenity Centers under JnNURM in Mysore City at a cost of Rs. 108 crore.
  • 16.
    Transport Infrastructure byKSRTC in Mysore City Inter-Modal Transit Centres Sathagalli CBS Ilawala Kuvempu Nagar R S Naidu Nagar MBS
  • 17.
  • 18.
  • 19.
    PASSENGER LEVELS OFSERVICE Waiting Area Level of Service Observed Passenger peak : 40-45 passenger/platform Waiting Area Platform Platform Waiting area Passengers LOS (m2/per) width(m) length(m) available(m2) handled A >1.2 2.8 9.75 27.3 <23 B 0.9-1.2 2.8 9.75 27.3 23-30 C 0.7-0.9 2.8 9.75 27.3 30-39 D 0.3-0.7 2.8 9.75 27.3 39-91 E 0.2-0.3 2.8 9.75 27.3 91-137 Platform Walking area Level of Service Observed Passenger peak : 37-40 passenger/platform Ped flow handled LOS Ped flow (per/m/min) Walkway width(m) (ped/min) A 0-23 1.1 <25 B 23-33 1.1 25-36 C 33-49 1.1 36-54 D 49-66 1.1 54-73 E 66-82 1.1 73-90
  • 20.
    PASSENGER LEVELS OFSERVICE Subway Walking Area Level of Service Walkway Width : 2.9m Ped flow Walkway Ped flow handled LOS (per/m/min) width(m) (ped/min) A 0-23 2.9 <67 B 23-33 2.9 67-96 C 33-49 2.9 96-142 D 49-66 2.9 142-191 E 66-82 2.9 191-238 Subway Staircase Level of Service Walkway Width : 2.9m Ped flow Walkway Ped flow handled LOS (per/m/min) width(m) (ped/min) A 16 2.2 36 B 19 2.2 42 C 28 2.2 62 D 38 2.2 84
  • 21.
    BUS SERVICE LEVELS Bus Movement Efficiency • Segregated entry lane for buses only • Overtaking Lane at Platforms Platforms Available : 5 Bus parking bays Available : 20 Average Layover time for bus: 5:52 min Bay capacity: 12 departures/bay/hr Bay demand (average): 5 departures/bay/hr Terminal capacity: 240 buses/hr Terminal demand (existing): 103 buses/hr
  • 22.
    Minimal Pedestrian vsVehicle Conflicts TERMINAL DESIGN Grade separated Pedestrian and Vehicular movement Physical Barriers to restrict pedestrian movement onto Bus lanes Minimal Pedestrian Conflict points Pedestrian Movement through terminal Image source: TCRP: TCQS Manual
  • 23.
  • 24.
    Intelligent Transport SystemProject - Mysore City under GEF-SUTP & JNNURM • KSRTC’s ITS project is a demonstrative project and the first of its kind in India • Project implemented under the Sustainable Urban Transport Programme with financial assistance from World Bank’s Global Environment Fund, Government of India’s JNNURM Fund of Ministry of Urban Development, Government of Karnataka and KSRTC. •The project is implemented on 17-11-12 at an estimated cost of Rs. 20.13 Cr.
  • 25.
    Intelligent Transport SystemProject PROJECT COMPONENTS Real Time Passenger Information System PIS Display • In-Vehicle display & Automated Board Voice Announcement System • Central Control Station • Automatic Vehicle Location System • Enterprise Management System • Network Management System In-bus Display • Application Performance Management System • Helpdesk Management System • Service Level Management • Real time PIS data access to Central commuters through SMS Control Station • MIS Reports • Training
  • 26.
    GIS Map –Real Time Bus Information 16 Lines PIS Board at Bus Terminal 10 Lines PIS Board at Bus Terminal 2 Lines PIS Board at Bus Terminal Display boards are installed in Terminals & Bus Shelters
  • 27.
  • 28.
    GIS Map –Real Time Bus Information
  • 29.
    ITS - Advantages •Real Time Information for Passengers about Bus Arrival and departure • Reduction in waiting time for Passengers • Increase in patronage to Public Transport System • Reduction in traffic congestion • Improvement in efficiency of traffic operations • Improvement in environmental quality • Reduction in fuel consumption • Improvement in economic activity Taking assistance under JNNURM, KSRTC has taken up ambitious projects for Mysore.
  • 31.
    Challenges in Implementingand Operationalising the ITS project for Mysore City Transport Key Challenges - Commuters  Ensuring effective promotions & communications (ITS and its benefits).  Setting clear expectations from ITS solution  Other stakeholders  Getting timely approvals and support from various local authorities like hospitals, tourist spots, railways, for deploying the PIS display boards 31
  • 32.
    Key Challenges -Crew  Initial resistance to change – fear of scrutiny  Adherence to geo-fence routes  Adherence to schedules and trips  Ensuring multi-lingual trainings  Finalizing training needs & material  Initial In-effective training  Revision of training material + process based on the feedback  Re-training conducted for a large group after the changes 32
  • 33.
    Way Forward  Effectivealignment of current business processes (including crew discipline) with ITS to gain from its advantages.  Ensuring security & maintenance of in-bus equipments and PIS boards.  Ensuring uninterrupted power supply at bus shelters (not owned by KSRTC).  Effective usage of ITS (SOS alerts, MIS reports, instant geo-search) by Traffic Controllers, Operations Staff, Depot Management.  Integrating ITS system within KSRTC existing IT solutions.  Sustaining benefits of ITS – selection & identification of ITS data (what, when, where) and prioritize them according to business needs.  Digital route information has enabled KSRTC to optimize its operations.  ITS has enabled commuters with ETA, ETD, Destination information specially for tourists there is less dependency on external sources. 33
  • 34.
    APOLLO - CVAWARDS – 2012 as Best Public Fleet operator of the year-2013 for its innovative project of Intelligent Transport System (ITS) implemented at Mysore. GOLDEN PEACOCK AWARD – 2013 for implementing nations first Intelligent Transport System (ITS) in Mysore City.
  • 35.
    Thank you allfor Your Attention To know more about path-breaking innovation in transport write to [email protected] Visit : www.ksrtc.in

Editor's Notes

  • #4 Images of Bangalore and other major cities.
  • #6 Goal-oriented image.
  • #13 2 min
  • #14 2 min
  • #16 Bangalore IMTC (with its own super) City Bus Station, Mysore (with its own super)
  • #19 The terminal has 5 platforms and 20 bays. With a layover of 6 minutes, 200 buses can be handled by the terminal each hour. Each bay has a parking lane and an overtaking lanes. The platforms have ramps for passengers with disability. Sufficient overhang provides all weather protection.
  • #20 The platforms have functionally segregated waiting and walking areas. This prevents conflict between these two groups of passengers.
  • #21 Wide passageways and stairways are provided for passengers accessing the terminal
  • #22 The entry into the terminal is segregated from normal traffic. Only buses can enter into the terminal. Each platform has a parking lane for boarding and alighting and an overtaking lane. The terminal can handle 240 buses/hour and at present 103 buses operate from the terminal per hour. This is well within the design capacity and ensures good movement of buses.
  • #23 The design of the terminal is such that passenger/vehicle conflicts are minimized. Passenger entry is grade separated and lead towards the center of the bay. This reduces passenger movement conflicts. Physical barriers prevent waiting passengers from spilling over onto the vehicular lane.
  • #27 Display boards are installed in Terminals &amp; Bus Shelters
  • #28 2 min
  • #29 GIS Map – Different color codes to signify the status of busesGreen – Bus running on timeYellow – Bus running lateRed – Bus running earlyOrange – Over SpeedBlue – Bus not on schedule
  • #30 Images from Slides 23 &amp; 24.
  • #32 2 min
  • #33 2 min
  • #34 2 min