Greg Fry is an international social media trainer who delivers regular training on platforms like LinkedIn, Facebook, Twitter, YouTube, and Google+ for institutions. He works as a social business and content consultant, believing businesses need clear goals, strategies, and measurable content. In 2014, Greg consulted with companies like Ulster Bank, Microsoft, UPC and Coca Cola Hellenic. The document discusses social media tools that facilitate online conversations, the rise of video content, mobile trends, content marketing, content examples, and future social media trends around video, unique content, social advertising, private networks, and advocacy.