Volunteer Recruitment and Retention Diane Juskelis, MS, RD, CSP, LDN  Director, Practice, Member Interest and Affiliate Relations
AGENDA Agenda VOLUNTEER RECRUITMENT What are your needs How to recruit VOLUNTEER MANAGEMENT Set Expectations Check-in Give Recognition
Common Answers Being thanked Feeling useful Seeing results Being recognized Forming relationships Building skills
Common Answers No training Not knowing how to help Expectations too high Skills underutilized
Why Volunteer? Why? They are asked Contribute to something meaningful Learn new skills/build resume Increase network WHY NOT? Not finding meaningful opportunity Not having the right skills No time
Volunteer Recruitment Recruitment is a year-round activity Board of Directors Committee Chairs Committee Members Ad Hoc Positions
What Are Your Needs? STEP ONE: ANALYSIS Where you are Board Structure Committee Structure Succession Planning Where you need to go Identify Gaps
What Are Your Needs? STEP TWO: PREPARE Revise Board/Committee Structure Position Descriptions Ad hoc positions Assign action owners & deadlines Identify mentors  Transfer knowledge to Nominating Committee
How to Recruit Locate potential candidates Volunteer database Informal conversations Past and current volunteers Match Candidate skill sets with positions Recruit Identify “what’s it in for me?” Explain role and commitment Share support resources available
Creating a Good Experience Set Expectations Share job description & key deadlines Transition meeting with successor Professional Development Identify a mentor Provide position training Check-in: Gauge satisfaction Identify successes Develop resources
Give Recognition Praise is every board member’s responsibility Provide regular recognition in a timely fashion Meeting time to praise success Letters to managers Recognition forms Letter to managers E-mails Public praise at meetings Newsletter articles Kudos Korner
Give Recognition What are some ways you have recognized volunteers?
Resources www.eatright.org/affiliate-resources Nominating Committee & Volunteer Recruitment  Exit survey template Job descriptions Board agenda example Gap analysis sample Volunteer recruitment example e-mail
Best Practices Break:  How to recruit and retain volunteers

18 Volunteer Recruitment And Retention Final

  • 1.
    Volunteer Recruitment andRetention Diane Juskelis, MS, RD, CSP, LDN Director, Practice, Member Interest and Affiliate Relations
  • 2.
    AGENDA Agenda VOLUNTEERRECRUITMENT What are your needs How to recruit VOLUNTEER MANAGEMENT Set Expectations Check-in Give Recognition
  • 3.
    Common Answers Beingthanked Feeling useful Seeing results Being recognized Forming relationships Building skills
  • 4.
    Common Answers Notraining Not knowing how to help Expectations too high Skills underutilized
  • 5.
    Why Volunteer? Why?They are asked Contribute to something meaningful Learn new skills/build resume Increase network WHY NOT? Not finding meaningful opportunity Not having the right skills No time
  • 6.
    Volunteer Recruitment Recruitmentis a year-round activity Board of Directors Committee Chairs Committee Members Ad Hoc Positions
  • 7.
    What Are YourNeeds? STEP ONE: ANALYSIS Where you are Board Structure Committee Structure Succession Planning Where you need to go Identify Gaps
  • 8.
    What Are YourNeeds? STEP TWO: PREPARE Revise Board/Committee Structure Position Descriptions Ad hoc positions Assign action owners & deadlines Identify mentors Transfer knowledge to Nominating Committee
  • 9.
    How to RecruitLocate potential candidates Volunteer database Informal conversations Past and current volunteers Match Candidate skill sets with positions Recruit Identify “what’s it in for me?” Explain role and commitment Share support resources available
  • 10.
    Creating a GoodExperience Set Expectations Share job description & key deadlines Transition meeting with successor Professional Development Identify a mentor Provide position training Check-in: Gauge satisfaction Identify successes Develop resources
  • 11.
    Give Recognition Praiseis every board member’s responsibility Provide regular recognition in a timely fashion Meeting time to praise success Letters to managers Recognition forms Letter to managers E-mails Public praise at meetings Newsletter articles Kudos Korner
  • 12.
    Give Recognition Whatare some ways you have recognized volunteers?
  • 13.
    Resources www.eatright.org/affiliate-resources NominatingCommittee & Volunteer Recruitment Exit survey template Job descriptions Board agenda example Gap analysis sample Volunteer recruitment example e-mail
  • 14.
    Best Practices Break: How to recruit and retain volunteers

Editor's Notes

  • #2 Throughout the last day and ½, we’ve discussed roles and responsibilities for board members – now we will discuss how you can recruit not only board member, but committee member positions and how you can retain volunteers.