2 cultural issues in communication

2 cultural issues in communication

• 1.
  THE PRINCIPLES OFGOOD COMMUNICATION Unit 1 Communication and Employability Skills
• 2.
  Cultural differences Customs, mannerismsand gestures vary in different cultures and can affect our ability to communicate
• 3.
  Language barriers It isimportant to be aware of the culture of the audience and the ways in which they traditionally communicate. For example: The type of language used by someone from the USA in a business meeting would normally be loud and fairly aggressive. This could easily offend a person from the Japanese culture where it is more acceptable to speak softly in a business meeting.
• 4.
  Gender differences In somecountries it is more usual for the men to make important business decisions. This would influence the way a meeting would be carried out where you would expect the men to be more influential on the outcome. In other countries such as Sweden it is more usual for women to make important planning and purchasing decisions.
• 5.
  Linking up throughtechnology When planning video or tele conference meetings it is vital to be aware of the culture of the others involved. Time zone differences make it less convenient at some times than others. Also the fact that some countries have long lunch breaks mid day then work later in the evening than others as well as having certain time when prayers will be carried out.
• 6.
  Political disputes It isimportant to be aware of any political disputes which may be ongoing between people who are communicating. This refers to both internal and external issues. Any discussions touching on the subject in dispute would cause difficulty in communication and should be avoided at all cost.