2012 Leading Edge Greener Products Webinar
     March 21, 2012




                                                Sponsored By




                                                With Support From




             http://iannuzzigp.wordpress.com/
22.03.2012                                                          1
Introductions




                                               Al Iannuzzi
                                               Senior Director, Product
                                               Stewardship and Green
                                               Marketing, J&J
   Ann Lee-Jeffs
   Founder/CEO, Sustainability Collaborative
   Senior Principal, J&J



                                               Jim Fava, Senior Director
                                               and Founder of Five Winds
                                               International
                                               PE INTERNATIONAL, Inc.
                                               & Five Winds Strategic
                                               Consulting
   Chris Peterson, Consultant
   PE INTERNATIONAL



22.03.2012                                                                 2
   Case for Greener Products
   Case Study for Making Greener Products
   Marketing Greener Products
   Tools for Developing Greener Products – J.
    Fava
   Conclusions
   Q&A
New Era of Constrained resources
 3 Billion more middle class consumers by 2030

 Global car fleet to double to 1.7 billion by 2030

 China anticipated to annually add 2.5 x’s floor
  space the size of Chicago and India 1 x
 Ave. cost of an oil well has doubled over past
  decade
 New mining discoveries has flattened despite
  quadrupling exploration spending
Source: McKinsey Resource Revolution, November 2011
PER CAPITA GARBAGE PRODUCTION
Average pounds Per person Per Day
 USA 4.6

 Australia 2.7

 Japan 2.58

 Canada 1.79

 China 0.7

 Imagin the impact if developing nations
  generate at USA levels
(Source: the Story of Stuff, Leonard 2010)
Sustainability Nears a Tipping Point

    Survey of >4,000 managers & executives from 113
     countries
    70% of companies have sustainability permanently on
     the management board agenda
    Most managers believe a sustainability strategy is a
     competitive necessity
    In a poor economy most companies are increasing their
     commitment to sustainability
Source: Sustainability Nears a Tipping Point MITSloan Management Review, Winter 2012
   Businesses are being held to higher
    standards than ever
   Global environmental damage caused by
    human activity is $6.6 trillion and about 11
    percent of global GDP.
   The top 3,000 public companies are
    responsible for one-third of global
    environmental damage

Source: Environmental Leader 2011
Major events that drive greener products
 Wal-Mart , Tesco and other retailers going green
 Green building movement
 Green public procurement (EU & US require it)
 Social Responsible Investment; Dow Jones
  Sustainability Index, FTSE4Good
 Environmental Shareholder resolutions
 Life Cycle Assessment
  ļ‚”   Biggest impacts are usually not production sites
  ļ‚”   Procter & Gamble determined hot water use was the
      biggest impact for laundry detergent. Cold water
      detergent addresses the biggest impact.
Walmart Sustainability Goals
 To produce Zero Waste, be supplied with
  100% Renewable Energy, and to sell
  Sustainable Products
Raw Materials




                                                                    Product
                                                                    Manufacture
                                                Materials
                                                Manufacture




                                                              Transportation
   End                                                        & Distribution
                                    Recycling
   Disposition                                         Use
                 Source: Five Winds Intl.
GE Ecomaginationā„¢
 Energy use

 Green house gas emissions

 Water use

 Ability to offer financial benefits to their
  customers
   Significant funding commitments: $1.5
    billion in clean technology investment in
    R&D and committed another $10 billion for
    R&D over the next 5 years.
   Success is measured in dollars. Sales in 2009
    were $18 billion and the goal for 2010 is $20
    billion.
   Represented as a business initiative
   Strong CEO support
   Supported with billions of R&D dollars
   Third party verified
   Has a review board of external company
    advisors
Green IndexĀ® Program Objectives

Intent # 1.
 Provide designers and developers with a relative
   measure of a product’s environmental
   performance, so that they are empowered to make
   it better from the start.

Intent # 2
 Provide consumers with a relative measure of
   products’ environmental impacts to spur more
   sustainable purchasing. (Timberland 2010)
Key Attributes of Timberlands Product
  Stewardship Program

   Use a label, ā€œGreen Index,ā€ to communicate
    product greenness
   Use ISO 14040 life cycle assessment
    management systems
   Set and report on product stewardship goals
   Have Earth Keepers line of greener products
The EARTHWARDSā„¢ process has been reviewed by a
panel of sustainability experts from government,
academia, business, and an environmental NGO.

A proprietary scorecard was developed to evaluate
products in seven key categories that we feel have the
most potential for environmental and social impacts.

21
   Four Step process
    1. Risk & Compliance Assessment
    2. Life Cycle Screen
                                               4
    3. Make three 10% improvements in the categories
    4. Complete score card and submit to the
       EARTHWARDS ā„¢ Board




                                                       22
EARTHWARDSā„¢ Scorecard
Pre-requisites                                                                                                 Achieved

                      Know materials, ingredients in your product
                      Identify and plan to address J&J Watch List materials
                      Know where product and packaging end up after use
                      Know whether agricultural or mined ingredients come from culturally or environmentally
                      sensitive regions

Complete life cycle screen to identify priority goals for the product   (see separate screening questions)

Goals

Materials             1 Meet consumer need with less material or
                      2 Use more environmentally preferred material (see list) or
Packaging             3 Meet consumer need with less packaging or
                      4 Use more environmentally preferred packaging material (see list) or
Energy                5 Make product more energy efficient in use or

                      6 Make manufacturing or distribution more energy efficient or

Water                 7 Make product more water efficient in use or

                      8 Make manufacturing more water efficient or

Waste                 9 Make product with less waste during manufacturing or

                      10 Recover more product, after use, for reuse or recycling

Results                                                   Achieved all pre-requisites + three other goals?




                                                                                                                          23
What good is a greener
 product if no one knows
 about it?

All research is from the Shelton Group unless
  otherwise stated
ā€œIt’s the number one thing consumers all over the
   world care about.ā€
David Compton, CEO PepsiCo Americas Foods
   (WSJ 2011)
   Global data from 26 countries indicates that
    86% of consumers were concerned with climate
    change, 71% said they would avoid buying
    goods that traveled long distances and further
    studies indicate that over 50% of consumers
    ā€œseek out eco-products or consider
    environmental and social aspects in their
    purchases.ā€ (Winston 2009)
Source: Shelton Group 2010 Market Data
Meet the Actives (22% of the U.S. Population)
 This group is green in both their beliefs and
  activities, with 86% reporting that they are actively
  searching for greener products.
   ļ‚”   81% said they would choose the environment over their
       personal comfort or convenience (vs. 33% of the overall
       sample).
   ļ‚”   86% were concerned about chemicals, such as those found
       in traditional cleaning products (vs. 59% overall).
   ļ‚”    Actives do their research. They read about the
       ingredients/content/energy savings on the package and
       research it on the Internet. They also trust third-party
       certification and third-party endorsement when
       determining if a product is green.
   Actives gravitate toward messages that
    emphasize environmental harmony and health
    concerns.
   They tend to reject messages that focus on
    saving money, duty and control. When it
    comes to messaging strategies for food and
    beverages, Actives gravitate toward themes of
    enlightenment and truth.
   They believe that natural and organic foods are
    better than conventional options because
    they’re grown without chemical enhancements.
   Makers of green household cleaners may want
    to consider a message that emphasizes the
    health benefits of their products over
    conventional ones. Actives migrated toward
    messages of control/health and environmental
    harmony.
   Life cycle thinking and greening the supply
    chain initiatives are drivers of Unilever’s
    sustainability program
   One goal is to increase the amount of
    sustainably sourced raw materials such as
    palm oil or tea. (Unilever 2010)
   Suppliers that can reliably source sustainable
    tea can help them with this goal and result in
    an opportunity to increase sales
   Tesco has an 88 page Environmental Guide for
    Suppliers. With a significant focus on reducing
    their carbon footprint, they want to encourage
    their supply base to do the same.
   A goal was established to become a zero carbon
    business by 2050 and to reduce carbon
    emissions by 50% from their distribution net
    work by 2012.
   Walmart, Kaiser Permanente and Procter &
    Gamble all have score cards to encourage green
    purchasing
   P&G and KP have a combined annual
    purchasing power of $121 billion! Suppliers
    take notice when they hear the VP and Chief
    Procurement Officer of Kaiser Permanente say
    ā€œgreen up your act today, lest you lose a huge
    client tomorrow.ā€
   Also consider that P&G alone has 75,000
    suppliers throughout the world.
   Have a credible greener product story
   Meet your customer’s greener product
    demands
   Appropriately communicate the products
    greener attributes
    ā€œHonest Tea creates and promotes delicious,
    truly healthy, organic beverages. We strive to
    grow with the same honesty we use to craft our
    products, with sustainability and great taste for
    all.ā€
   A commitment to social responsibility is central
    to Honest Tea's identity and purpose. The
    company states that they strive for
    ā€œauthenticity, integrity and purity, in our
    products and in the way we do business.ā€
Their products are based on five key focus areas:
 Antioxidants

 Fair Trade

 Less Sugar

 Organic Certified

 Packaging
   In 2003, Honest Tea became the first to make a
    Fair Trade Certifiedā„¢ bottled tea.
   Sugar and obesity: no sweetener or tad sweet
    50 calorie drinks
   Certified to USDA organic standards
   Organic products are better for your
    health and better for the earth. That’s
    why USDA organic certification is a
    critical part of Honest Tea’s commitment
    to social responsibility.
NeutrogenaĀ® Naturals Purifying Facial Cleanser
  Label Messages

   No harsh chemical sulfates, parabens,
    petrochemicals, dyes or phthalates
   Gently removes impurities and improves
    complexion for fresh, clear skin
   A cause marketing partnership with the
    environmental group, the Nature Conservancy,
    on freshwater projects has been initiated
Most Commonly Used Eco-labels Used by Leading Companies
Senior Director & Founder of Five
       Winds International
Our Solutions map on the sustainability framework




             Typical Elements of an is essential to the creation of
                 A sustainability framework
                          business value through sustainability.
             Implementation Framework
                                    Vision,              Informed by stakeholder analysis and underpinned by
                                   Strategy &                               principles & corporate objectives
                                 Strategy
                                    Policy

                                                            Integrated systems , clear targets tied to objectives
                               Management
                                Management                               designated accountability & continual
                                Systems
                                 Systems
                                                                                     improvement mechanisms

                                                                         Specific programs, practices , standards
                                Programs
                                 Programs                         focused on priority business practices & strong
                                                                   internal and external communication activities

                                                                                      Tools tied into key business
                          Decision Support Tools
                            Decision Support Tools                            processes (product development,
                                                                            capital expenditures, supply chain…)

                                                                                To enable measurement toward
                     Data and Informationdata
                               Foundational Management                               targets, and to support risk
                                                                                          & opportunity analysis

                                              ©PE INTERNATIONAL
22.03.2012                                                                                                           3
What is the vision?




                      ©PE INTERNATIONAL
                                          4
Life cycle thinking: a range of approaches
                           Increasing level of detail & data

    Checklists        Product scorecards          LC Screening                                                                        LCA
                 Directional tools       Hot spot analysis                                                                            EPD


                                                                                                           HOTSPOT
                         Life Cycle Screening                                                          emissions from shredded
                                                                                                       foam

                                                                       Raw Materials
                                                                                                           HOTSPOT
                            HOTSPOT
                                                                                                       Hazardous waste in landfills
                         Emissions to air and water
                         from raw materials                                                            Attribute: End-of-Life
                         extraction and processing                                                     Management
                         Attribute: Materials
                                                      Manufacturing
                                                                      Life Cycle




                                                                                       Consumer Use
                                                                         of a
                                                                       Product

                                                                                                         HOTSPOT
                                                                                                      Energy consumed during
                                                                         Packaging
                                                                                                      use phase
                                              HOTSPOT
                                                                                                      Attribute: Energy
                                          Energy consumed and
                                          emissions during
                                          manufacturing phase

                                         Attribute: Manufacturing and Operations




                                                                ©PE INTERNATIONAL
Business Value: Cost Reductions, Top Line Revenue
Growth, Brand Enhancement



                                                                     Yield
                                                                     Ease
                                                                     Sustainability




 The YESpack requires…

 • 50% less primary energy*
 • 60% less plastic*
 • 75% fewer CO2 emissions from transportation*             http://www.kraftyespack.com/
 *in container manufacture only, compared to the rigid gallon jug.
                                    ©PE INTERNATIONAL                                      6
What is a tool?


e.g., LCA is a tool to measure, assess and manage the environmental and
human health performance of a product from raw materials through production, use, and
end-of-life phases – from ā€œcradle-to-graveā€ (ISO 14040 & 14044)

    but, the problem with tools is…



                                                    tool
   ā€œIf you don’t know where you are going any road will get you thereā€

                                                          Alice in Wonderland, Lewis Carroll




                                      ©PE INTERNATIONAL
                                                                                               7
   Both customers and companies can make a
    difference by what they purchase and sell.
    Fewer resources can be used, good causes are
    supported and costs are reduced.

   When you hit this sweet spot, of having a truly
    greener product that is communicated in an
    appropriate way, everyone wins. Customer’s
    needs are met and brand loyalty is built.
2012 Leading Edge Greener Products Webinar
     March 21, 2012



                                           Sponsored By




                                           With Support From




                                  For more information on the book
                                  ā€œGreener Products: The Making and Marketing of
                                  Sustainable Brandsā€ or PE INTERNATIONAL please visit:
                                  http://iannuzzigp.wordpress.com/ or www.pe-international.com




22.03.2012                                                                                       8
2012 leading edge greener products webinar

2012 leading edge greener products webinar

  • 1.
    2012 Leading EdgeGreener Products Webinar March 21, 2012 Sponsored By With Support From http://iannuzzigp.wordpress.com/ 22.03.2012 1
  • 2.
    Introductions Al Iannuzzi Senior Director, Product Stewardship and Green Marketing, J&J Ann Lee-Jeffs Founder/CEO, Sustainability Collaborative Senior Principal, J&J Jim Fava, Senior Director and Founder of Five Winds International PE INTERNATIONAL, Inc. & Five Winds Strategic Consulting Chris Peterson, Consultant PE INTERNATIONAL 22.03.2012 2
  • 4.
     Case for Greener Products  Case Study for Making Greener Products  Marketing Greener Products  Tools for Developing Greener Products – J. Fava  Conclusions  Q&A
  • 5.
    New Era ofConstrained resources  3 Billion more middle class consumers by 2030  Global car fleet to double to 1.7 billion by 2030  China anticipated to annually add 2.5 x’s floor space the size of Chicago and India 1 x  Ave. cost of an oil well has doubled over past decade  New mining discoveries has flattened despite quadrupling exploration spending Source: McKinsey Resource Revolution, November 2011
  • 6.
    PER CAPITA GARBAGEPRODUCTION Average pounds Per person Per Day  USA 4.6  Australia 2.7  Japan 2.58  Canada 1.79  China 0.7  Imagin the impact if developing nations generate at USA levels (Source: the Story of Stuff, Leonard 2010)
  • 7.
    Sustainability Nears aTipping Point  Survey of >4,000 managers & executives from 113 countries  70% of companies have sustainability permanently on the management board agenda  Most managers believe a sustainability strategy is a competitive necessity  In a poor economy most companies are increasing their commitment to sustainability Source: Sustainability Nears a Tipping Point MITSloan Management Review, Winter 2012
  • 8.
     Businesses are being held to higher standards than ever  Global environmental damage caused by human activity is $6.6 trillion and about 11 percent of global GDP.  The top 3,000 public companies are responsible for one-third of global environmental damage Source: Environmental Leader 2011
  • 9.
    Major events thatdrive greener products  Wal-Mart , Tesco and other retailers going green  Green building movement  Green public procurement (EU & US require it)  Social Responsible Investment; Dow Jones Sustainability Index, FTSE4Good  Environmental Shareholder resolutions  Life Cycle Assessment ļ‚” Biggest impacts are usually not production sites ļ‚” Procter & Gamble determined hot water use was the biggest impact for laundry detergent. Cold water detergent addresses the biggest impact.
  • 10.
    Walmart Sustainability Goals To produce Zero Waste, be supplied with 100% Renewable Energy, and to sell Sustainable Products
  • 11.
    Raw Materials Product Manufacture Materials Manufacture Transportation End & Distribution Recycling Disposition Use Source: Five Winds Intl.
  • 14.
    GE Ecomaginationā„¢  Energyuse  Green house gas emissions  Water use  Ability to offer financial benefits to their customers
  • 15.
     Significant funding commitments: $1.5 billion in clean technology investment in R&D and committed another $10 billion for R&D over the next 5 years.  Success is measured in dollars. Sales in 2009 were $18 billion and the goal for 2010 is $20 billion.
  • 16.
     Represented as a business initiative  Strong CEO support  Supported with billions of R&D dollars  Third party verified  Has a review board of external company advisors
  • 17.
    Green IndexĀ® ProgramObjectives Intent # 1.  Provide designers and developers with a relative measure of a product’s environmental performance, so that they are empowered to make it better from the start. Intent # 2  Provide consumers with a relative measure of products’ environmental impacts to spur more sustainable purchasing. (Timberland 2010)
  • 19.
    Key Attributes ofTimberlands Product Stewardship Program  Use a label, ā€œGreen Index,ā€ to communicate product greenness  Use ISO 14040 life cycle assessment management systems  Set and report on product stewardship goals  Have Earth Keepers line of greener products
  • 23.
    The EARTHWARDSā„¢ processhas been reviewed by a panel of sustainability experts from government, academia, business, and an environmental NGO. A proprietary scorecard was developed to evaluate products in seven key categories that we feel have the most potential for environmental and social impacts. 21
  • 24.
     Four Step process 1. Risk & Compliance Assessment 2. Life Cycle Screen 4 3. Make three 10% improvements in the categories 4. Complete score card and submit to the EARTHWARDS ā„¢ Board 22
  • 25.
    EARTHWARDSā„¢ Scorecard Pre-requisites Achieved Know materials, ingredients in your product Identify and plan to address J&J Watch List materials Know where product and packaging end up after use Know whether agricultural or mined ingredients come from culturally or environmentally sensitive regions Complete life cycle screen to identify priority goals for the product (see separate screening questions) Goals Materials 1 Meet consumer need with less material or 2 Use more environmentally preferred material (see list) or Packaging 3 Meet consumer need with less packaging or 4 Use more environmentally preferred packaging material (see list) or Energy 5 Make product more energy efficient in use or 6 Make manufacturing or distribution more energy efficient or Water 7 Make product more water efficient in use or 8 Make manufacturing more water efficient or Waste 9 Make product with less waste during manufacturing or 10 Recover more product, after use, for reuse or recycling Results Achieved all pre-requisites + three other goals? 23
  • 26.
    What good isa greener product if no one knows about it? All research is from the Shelton Group unless otherwise stated
  • 27.
    ā€œIt’s the numberone thing consumers all over the world care about.ā€ David Compton, CEO PepsiCo Americas Foods (WSJ 2011)
  • 28.
     Global data from 26 countries indicates that 86% of consumers were concerned with climate change, 71% said they would avoid buying goods that traveled long distances and further studies indicate that over 50% of consumers ā€œseek out eco-products or consider environmental and social aspects in their purchases.ā€ (Winston 2009)
  • 29.
    Source: Shelton Group2010 Market Data
  • 30.
    Meet the Actives(22% of the U.S. Population)  This group is green in both their beliefs and activities, with 86% reporting that they are actively searching for greener products. ļ‚” 81% said they would choose the environment over their personal comfort or convenience (vs. 33% of the overall sample). ļ‚” 86% were concerned about chemicals, such as those found in traditional cleaning products (vs. 59% overall). ļ‚” Actives do their research. They read about the ingredients/content/energy savings on the package and research it on the Internet. They also trust third-party certification and third-party endorsement when determining if a product is green.
  • 31.
     Actives gravitate toward messages that emphasize environmental harmony and health concerns.  They tend to reject messages that focus on saving money, duty and control. When it comes to messaging strategies for food and beverages, Actives gravitate toward themes of enlightenment and truth.  They believe that natural and organic foods are better than conventional options because they’re grown without chemical enhancements.
  • 32.
     Makers of green household cleaners may want to consider a message that emphasizes the health benefits of their products over conventional ones. Actives migrated toward messages of control/health and environmental harmony.
  • 33.
     Life cycle thinking and greening the supply chain initiatives are drivers of Unilever’s sustainability program  One goal is to increase the amount of sustainably sourced raw materials such as palm oil or tea. (Unilever 2010)  Suppliers that can reliably source sustainable tea can help them with this goal and result in an opportunity to increase sales
  • 34.
     Tesco has an 88 page Environmental Guide for Suppliers. With a significant focus on reducing their carbon footprint, they want to encourage their supply base to do the same.  A goal was established to become a zero carbon business by 2050 and to reduce carbon emissions by 50% from their distribution net work by 2012.
  • 35.
     Walmart, Kaiser Permanente and Procter & Gamble all have score cards to encourage green purchasing  P&G and KP have a combined annual purchasing power of $121 billion! Suppliers take notice when they hear the VP and Chief Procurement Officer of Kaiser Permanente say ā€œgreen up your act today, lest you lose a huge client tomorrow.ā€  Also consider that P&G alone has 75,000 suppliers throughout the world.
  • 36.
     Have a credible greener product story  Meet your customer’s greener product demands  Appropriately communicate the products greener attributes
  • 37.
     ā€œHonest Tea creates and promotes delicious, truly healthy, organic beverages. We strive to grow with the same honesty we use to craft our products, with sustainability and great taste for all.ā€  A commitment to social responsibility is central to Honest Tea's identity and purpose. The company states that they strive for ā€œauthenticity, integrity and purity, in our products and in the way we do business.ā€
  • 38.
    Their products arebased on five key focus areas:  Antioxidants  Fair Trade  Less Sugar  Organic Certified  Packaging
  • 39.
     In 2003, Honest Tea became the first to make a Fair Trade Certifiedā„¢ bottled tea.  Sugar and obesity: no sweetener or tad sweet 50 calorie drinks  Certified to USDA organic standards
  • 40.
     Organic products are better for your health and better for the earth. That’s why USDA organic certification is a critical part of Honest Tea’s commitment to social responsibility.
  • 41.
    NeutrogenaĀ® Naturals PurifyingFacial Cleanser Label Messages  No harsh chemical sulfates, parabens, petrochemicals, dyes or phthalates  Gently removes impurities and improves complexion for fresh, clear skin  A cause marketing partnership with the environmental group, the Nature Conservancy, on freshwater projects has been initiated
  • 42.
    Most Commonly UsedEco-labels Used by Leading Companies
  • 43.
    Senior Director &Founder of Five Winds International
  • 44.
    Our Solutions mapon the sustainability framework Typical Elements of an is essential to the creation of A sustainability framework business value through sustainability. Implementation Framework Vision, Informed by stakeholder analysis and underpinned by Strategy & principles & corporate objectives Strategy Policy Integrated systems , clear targets tied to objectives Management Management designated accountability & continual Systems Systems improvement mechanisms Specific programs, practices , standards Programs Programs focused on priority business practices & strong internal and external communication activities Tools tied into key business Decision Support Tools Decision Support Tools processes (product development, capital expenditures, supply chain…) To enable measurement toward Data and Informationdata Foundational Management targets, and to support risk & opportunity analysis Ā©PE INTERNATIONAL 22.03.2012 3
  • 45.
    What is thevision? ©PE INTERNATIONAL 4
  • 46.
    Life cycle thinking:a range of approaches Increasing level of detail & data Checklists Product scorecards LC Screening LCA Directional tools Hot spot analysis EPD HOTSPOT Life Cycle Screening emissions from shredded foam Raw Materials HOTSPOT HOTSPOT Hazardous waste in landfills Emissions to air and water from raw materials Attribute: End-of-Life extraction and processing Management Attribute: Materials Manufacturing Life Cycle Consumer Use of a Product HOTSPOT Energy consumed during Packaging use phase HOTSPOT Attribute: Energy Energy consumed and emissions during manufacturing phase Attribute: Manufacturing and Operations ©PE INTERNATIONAL
  • 47.
    Business Value: CostReductions, Top Line Revenue Growth, Brand Enhancement Yield Ease Sustainability The YESpack requires… • 50% less primary energy* • 60% less plastic* • 75% fewer CO2 emissions from transportation* http://www.kraftyespack.com/ *in container manufacture only, compared to the rigid gallon jug. Ā©PE INTERNATIONAL 6
  • 48.
    What is atool? e.g., LCA is a tool to measure, assess and manage the environmental and human health performance of a product from raw materials through production, use, and end-of-life phases – from ā€œcradle-to-graveā€ (ISO 14040 & 14044) but, the problem with tools is… tool ā€œIf you don’t know where you are going any road will get you thereā€ Alice in Wonderland, Lewis Carroll Ā©PE INTERNATIONAL 7
  • 49.
     Both customers and companies can make a difference by what they purchase and sell. Fewer resources can be used, good causes are supported and costs are reduced.  When you hit this sweet spot, of having a truly greener product that is communicated in an appropriate way, everyone wins. Customer’s needs are met and brand loyalty is built.
  • 50.
    2012 Leading EdgeGreener Products Webinar March 21, 2012 Sponsored By With Support From For more information on the book ā€œGreener Products: The Making and Marketing of Sustainable Brandsā€ or PE INTERNATIONAL please visit: http://iannuzzigp.wordpress.com/ or www.pe-international.com 22.03.2012 8