WHAT IS COMMUNICATION
–OVERVIEW
• Two-way Street: Emphasis on
• Listening and
• Understanding, not just speaking.
• Beyond Words: Importance of nonverbal
communication
• Body language
• Tone of voice
15.
COMMUNICATION
• Effective communicationis a two-way street. It's not
just about talking, but also about listening and
understanding.
• Good leaders are great listeners. They actively listen to
their team members and take their feedback into
account.
• Clear and concise communication is essential for
building trust and collaboration.
• Nonverbal communication plays a vital role in
conveying our message. Be mindful of your body
language and tone of voice.
• By improving our communication skills, we can
become more effective leaders and build stronger
relationships.
16.
Talk to Impact
MasteringCommunication in the Real World
• Tell me something about yourself.
• Elevator pitch
• A Complete pitch
• What are you doing now a days?
• Compliment, Always return the complete
• Good Manners matters
• Invite friends for tea dinner
• On being invited
• On leaving, appreciating the host
Body Language
• FacialExpressions:
• Happy: Smiling, bright eyes.
• Sad: Downturned mouth, furrowed brows.
• Angry: Frowning, narrowed eyes.
• Gestures:
• Open Palms: Indicates openness and honesty.
• Crossed Arms: May suggest defensiveness or
discomfort.
• Nodding: Affirms understanding or agreement.
19.
Body Language
• Posture:
•Upright and Relaxed: Confidence and openness.
• Slouched Shoulders: Possible sign of boredom or disinterest.
• Leaning In: Indicates engagement and interest.
• Eye Contact:
• Maintaining eye contact shows confidence and attentiveness.
• Avoiding eye contact may suggest nervousness or deception.
20.
Challenges
■ I knowbut I can’t speak?
■ What will other people think?
■ Conditioning is key.
■ Small changes add up to a big change.
21.
Communication – RolePlay
One to One
Interviews
Panel discussion
Group Discussions
Meetings
Project Discussions
One to many
Speech
Presentations
What is Leadership?
•Definition: The ability to influence and guide
others towards a common goal.
• Not just Titles: Leadership exists at all levels.
• Responsibility and Inspiration: Leaders
motivate and empower others to achieve their
full potential.
15 Leader’s Like
Qualities
Planningand Organizing:
1. Effective Intelligence: The ability to think clearly, grasp
situations quickly, and make sound decisions, even under
pressure.
2. Reasoning Ability: The capacity to analyze information
logically, draw accurate conclusions, and solve problems
effectively.
3. Organising Ability: The skill to plan and execute tasks
efficiently, coordinate resources, and delegate
responsibilities effectively.
4. Power of Expression: The ability to communicate ideas
clearly and concisely, both verbally and nonverbally, to
inspire and influence others.
29.
15 Leader’s LikeQualities
■ Social Adjustment:
5. Social Adaptability: The flexibility to adjust to
new environments and build rapport with
people from diverse backgrounds.
6. Cooperation: The willingness to work
effectively in teams, sharing ideas and
responsibilities, and supporting teammates.
7. Sense of Responsibility: The commitment to
taking ownership of one's actions and
decisions, fulfilling duties with integrity and
accountability.
30.
15 Leader’s Like
Qualities
■Social Effectiveness:
8. Initiative: The ability to take action without being told.
9. Self Confidence: The belief in one's own abilities and
the courage to act with conviction.
10. Speed of Decision: The capacity to make quick and
accurate decisions in dynamic situations,
11. Ability to Influence the Group: The skill to inspire &
motivate others, lead by example and build consensus
12. Liveliness: The ability to demonstrate
enthusiasm, optimism, and a positive attitude that
energizes and uplifts others.
31.
15 Leader’s LikeQualities
Dynamic:
13. Determination: The unwavering commitment
to achieve goals, overcome challenges, and
persevere through hardships.
14. Courage: The physical and mental strength to
face danger, overcome fear, and act decisively
in difficult situations.
15. Stamina: The ability to maintain high levels of
physical and mental endurance, sustain
performance under pressure, and adapt to
demanding environments.
Preview
• Introduction toCorporate Culture
• Importance of Corporate Culture
• Elements of a Strong Corporate Culture
• Types of Corporate Cultures
• Building and Sustaining a Positive Culture
• Case Studies: Successful Corporate Cultures
• Challenges in Shaping Corporate Culture
• Strategies for Culture Transformation
• Q&A and Discussion
Introduction of CorporateCulture
• Definition of Corporate Culture
• Role in Shaping Employee Behavior
• Impact on Organizational Performance
47.
Importance of CorporateCulture
• Employee Engagement
• Talent Attraction and Retention
• Organizational Reputation
• Innovation and Adaptability
48.
Importance of CorporateCulture
• Employee Engagement
• Talent Attraction and Retention
• Organizational Reputation
• Innovation and Adaptability
49.
Elements of aStrong Corporate Culture
• Core Values
• Mission and Vision
• Leadership Style
• Communication Channels
• Employee Recognition and Rewards
50.
Elements of aStrong Corporate Culture
• Core Values
• Mission and Vision
• Leadership Style
• Communication Channels
• Employee Recognition and Rewards
Building and Sustaininga Positive Culture
• Hiring for Cultural Fit
• Training and Development Programs
• Leadership Development
• Employee Involvement and Empowerment
53.
Challenges in ShapingCorporate Culture
• Resistance to Change
• Mergers and Acquisitions
• Diverse Workforce