6 balijon

6 balijon

• 1.
  From Analogue toDigital From operator to service provider Johan Balijon, head of Global Services, Orange Business Services Russia & CIS
• 2.
  the world ischanging socialcloudinformationmobile
• 3.
  digital Digital transformation inaction
• 4.
  Business Transformation Factors changingBusiness ? §  Customer demands and preferences change §  New Technology §  Competitive landscape changes
• 5.
  Leads to newand more complex customer requirements Connectivity remains important as the basis, customer service requirements have a much wider scope §  Retail: Need to provide a digital experience in the store – wifi, security, mobile mobile devices, applications §  Healthcare: monitor devices and patients remotely – security, M2M, storage, Iaas, Saas §  Research & Development: need for scalable analysis platform with very fast provisioning - highly flexible Iaas, security, connectivity §  Manufacturing: need for fully integrated communication & collaboration: UC Paas, connectivity, managed mobile devices, contact center Paas On top off the individual services: end-to-end integration & management has become critical
• 6.
  How did werespond §  Service Provider –  Provide diverse services on top of a well established common infrastructure centred around Xaas –  Be able to integrate and offer an end-to-end solution and experience §  Have a clear vision and strategy on Digital Transformation §  Create an eco-system of services that complement each other and integrate: –  Functionality –  Provisioning –  Management §  The total result must be more than the sum of the components
• 7.
  каждый сервис какинструмент достижения целиCollecting the parts is one thing
• 8.
  thank you