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The document discusses emotional intelligence and its importance for success. It notes that IQ changes little after teenage years, while emotional intelligence is largely learned through experiences and maturity. While education and technical skills are important, 93% of leadership success is attributed to "other qualities" like trust, integrity and resilience. The document explores how the amygdala is the center of feelings in the brain and how it can trigger emotional responses faster than logical thought. Managing emotions and finding balance between feelings and reason is key to striving for excellence as humans.

