Human - Centered Design
"Empath : Reimagining Everyday Spaces Through
Human – Centered Design"
Presentation by Shomee Guin
Credentials
• Name : Shomee Guin
• College : The Indian College of Art and Draftsmanship
• Course and Semester : Bachelor in Fine Arts (BFA); 4th semester
• Design Philosophy : Human Centered Design
• Institution Name : Red Apple Learning
• Contact : shomeeguin@gmail.com / 7595038512
• Faculty Member : Mr.Pangkaj Majumder
• Internship Batch : Red Apple Learning
• Internship Coordinator : Mr. Pangkaj Majumder
Some of my artworks:
Posters
Brochures & Book covers
Patterns, Portraits & Studies
Acknowledgement
I express my heartfelt gratitude to the mentors and faculty members who guided me throughout
this internship. My sincere thanks to the Red Apple Learning team for their consistent support,
insightful sessions, and commitment to aligning creativity with sustainability. Special thanks to my
peers and academic facilitators whose feedback enriched this project. Their encouragement, both
technical and creative, enabled me to approach Human Center Design with renewed curiosity and
discipline. This internship has been instrumental in transforming abstract ecological values into
practical design outcomes, and I’m immensely thankful to everyone who contributed to this
process.
Mentor’s Signature
Empathy in Action
" Designing for People, with People "
What is Human-Centred Design (HCD)?
User-Centric Approach
Places human perspectives and
needs at the core of problem-
solving, ensuring solutions truly
resonate with end-users.
Iterative Engagement
Involves users throughout all
stages: observing,
brainstorming, conceptualizing,
developing, and implementing
ideas.
Mindset, Not Just Method
More than a mere
methodology—it’s a profound
mindset that inherently values
empathy, collaboration, and
continuous learning.
Abstract
This project is grounded in the principles of Human-Centered Design
(HCD), a design philosophy that prioritizes the needs, experiences, and
aspirations of the end user at every stage of the creative process. The
concept project focuses on developing an inclusive, user-friendly
solution that addresses real-world challenges through empathy,
observation, and iterative problem-solving. By engaging with users
directly, gathering insights, and testing prototypes, the project ensures
outcomes that are functional, accessible, and meaningful. In the
broader context, this project responds to the growing need for design
that bridges creativity and usability in real-world scenarios. Key tools
and approaches include empathy mapping, persona development, user
journey mapping, and rapid prototyping—ensuring the final outcome
remains both innovative and human-focused.
About the Design Philosophy:
• Origin: Rooted in user experience design and design thinking.
• Historical Background: Emerged prominently in the 1990s with IDEO, Don Norman’s principles.
• Core Principles: Empathy, Ideation, Prototyping, Iteration, Feedback.
• Key Designers: Don Norman, Tim Brown.
The Human-Centred Design Process: Step by Step
1. Understand
Identify the real problem by immersing yourself and observing users directly in their
natural context.
2. Ideate
Brainstorm a multitude of solutions, actively incorporating user input and insights at every stage.
3. Prototype & Test
Quickly build and test ideas iteratively, gathering feedback to refine and validate your concepts.
4. Implement
Deploy refined solutions that are truly tailored to, and effectively fit, the evolving needs of
your users.
Continuous feedback loops are integrated throughout this process, ensuring ongoing refinement
and enduring relevance of the solutions developed.
Real-World Example: The Push/Pull Door Dilemma
The Problem
Many doors are designed with identical handles
on both sides, leading to user hesitation and
confusion: should one push or pull? This minor
design flaw creates friction in daily interactions.
The Human-Centred Solution
A simple, yet ingenious HCD solution involves
removing the handle on the 'push' side, leaving
only a plain plate. Users instinctively push the
plate, while a handle on the other side clearly
indicates 'pull'.
The Result
This intuitive design significantly reduces user
confusion, streamlines traffic flow, and creates a
much smoother, more pleasant interaction
experience for everyone.
Real-World Example: Kids Toothbrush Design
Problem: Traditional thin toothbrush handles are
difficult for small children's hands to grip
effectively. Moreover, motivating kids to brush
regularly can be a daily struggle.
Solution: Designers developed toothbrushes
with thick, ergonomically shaped handles
featuring soft, rubberized grips, often adorned
with appealing comic characters or vibrant
colours.
Result: This thoughtful design makes toothbrushes much easier for children to hold and manipulate,
significantly increasing both their willingness and enjoyment in brushing, leading to better oral
hygiene habits.
Beyond Products: HCD for Social Impact and Safety
The Sonamoni project in rural Bangladesh
serves as a powerful illustration of HCD’s
application in critical social challenges. It
involved rigorously assessing drowning risks for
children in vulnerable communities.
Multidisciplinary teams employed HCD
principles to engage local communities,
understand their daily routines, and identify
effective intervention points.
This initiative led to the creation of culturally sensitive and highly effective safety interventions,
demonstrating HCD’s profound power in addressing global health challenges and fostering
community well-being.
Principles Guiding Human-Centred Design
Small Details Matter: "Small is Big"
Even minor barriers or frictions in a design can
significantly hinder user adoption and satisfaction.
Pay attention to every nuance.
Context is King
Solutions must be meticulously designed to fit
seamlessly within users’ specific environments,
cultural norms, and daily lives to be truly
effective.
Behaviour ≠ Intention
Design for how people actually behave and
interact, rather than solely relying on what they
say they will do or intend to do.
Inclusive Participation
Actively engage diverse communities as genuine
partners in the design process, not merely as
subjects of observation or research.
The Future of Human-Centred
Design in India and Beyond
Integrating AI, VR, and other emerging technologies will
enhance human-environment interaction, creating more
intuitive and adaptive experiences.
Embracing cultural diversity and sustainability will drive
ethical innovation, ensuring that new solutions are
respectful and beneficial for all.
Call to Action: Lets design with
empathy, inclusivity, and impact
at the core — because great
design truly changes lives.
Philosophy as a Persona
• Traits: Empathetic, Observant, Collaborative.
• Preferred Design Era: Contemporary, Digital Age.
• Taste in Fashion: Minimal yet functional.
• Life Motto: “Design for people, not just users.”
Application of Human Centered
Design Across Industries
Architecture
Human-centered design (HCD) in architecture
focuses on prioritizing the needs, experiences,
and well-being of people who will use and
interact with a building or space. It shifts the
design focus from purely functional or
aesthetic concerns to creating environments
that enhance the lives of their users.
Fashion
Human-Centered Design (HCD) in fashion
focuses on creating products and experiences
that are tailored to the needs and desires of the
individuals who will wear or interact with them.
Urban & Environmental
Development
Human-Centered Design (HCD) in urban and
environmental design focuses on creating
spaces and environments that prioritize the
needs, experiences, and well-being of people.
It's a design approach that places humans at
the core of the process, ensuring that the built
environment is functional, comfortable,
accessible, and enhances quality of life. This
approach involves understanding human
behavior, needs, and preferences through
various methods like user research,
prototyping, and testing.
How does this project relate to our education
system?
Human-centered design (HCD) projects can greatly benefit your education system by prioritizing
the needs and experiences of students, teachers, and administrators.
Key Benefits
• Student-centered learning
• Teacher empowerment
• Improved academic performance
• Enhanced school culture
• Increased community involvement
Reflections
This Human-Centered Design project was an eye-opening experience, emphasizing the
importance of empathy and user involvement in the design process. By engaging with
stakeholders and end-users, we gained valuable insights into their needs, pain points, and
motivations. Our design solutions were tailored to address these concerns, resulting in a more
intuitive and user-friendly experience. This project reinforced the value of co-creation and iterative
testing, ensuring that our design was both effective and meaningful.
References
• The Design of Everyday Things by Don Norman
• Human - Centered Design Toolkit by IDEO
• Images & Media : Pinterest and Google

A Designing Project on "Human Centered Design"

  • 1.
    Human - CenteredDesign "Empath : Reimagining Everyday Spaces Through Human – Centered Design" Presentation by Shomee Guin
  • 2.
    Credentials • Name :Shomee Guin • College : The Indian College of Art and Draftsmanship • Course and Semester : Bachelor in Fine Arts (BFA); 4th semester • Design Philosophy : Human Centered Design • Institution Name : Red Apple Learning • Contact : [email protected] / 7595038512 • Faculty Member : Mr.Pangkaj Majumder • Internship Batch : Red Apple Learning • Internship Coordinator : Mr. Pangkaj Majumder
  • 3.
    Some of myartworks: Posters
  • 4.
  • 5.
  • 6.
    Acknowledgement I express myheartfelt gratitude to the mentors and faculty members who guided me throughout this internship. My sincere thanks to the Red Apple Learning team for their consistent support, insightful sessions, and commitment to aligning creativity with sustainability. Special thanks to my peers and academic facilitators whose feedback enriched this project. Their encouragement, both technical and creative, enabled me to approach Human Center Design with renewed curiosity and discipline. This internship has been instrumental in transforming abstract ecological values into practical design outcomes, and I’m immensely thankful to everyone who contributed to this process. Mentor’s Signature
  • 7.
    Empathy in Action "Designing for People, with People "
  • 8.
    What is Human-CentredDesign (HCD)? User-Centric Approach Places human perspectives and needs at the core of problem- solving, ensuring solutions truly resonate with end-users. Iterative Engagement Involves users throughout all stages: observing, brainstorming, conceptualizing, developing, and implementing ideas. Mindset, Not Just Method More than a mere methodology—it’s a profound mindset that inherently values empathy, collaboration, and continuous learning.
  • 9.
    Abstract This project isgrounded in the principles of Human-Centered Design (HCD), a design philosophy that prioritizes the needs, experiences, and aspirations of the end user at every stage of the creative process. The concept project focuses on developing an inclusive, user-friendly solution that addresses real-world challenges through empathy, observation, and iterative problem-solving. By engaging with users directly, gathering insights, and testing prototypes, the project ensures outcomes that are functional, accessible, and meaningful. In the broader context, this project responds to the growing need for design that bridges creativity and usability in real-world scenarios. Key tools and approaches include empathy mapping, persona development, user journey mapping, and rapid prototyping—ensuring the final outcome remains both innovative and human-focused.
  • 10.
    About the DesignPhilosophy: • Origin: Rooted in user experience design and design thinking. • Historical Background: Emerged prominently in the 1990s with IDEO, Don Norman’s principles. • Core Principles: Empathy, Ideation, Prototyping, Iteration, Feedback. • Key Designers: Don Norman, Tim Brown.
  • 11.
    The Human-Centred DesignProcess: Step by Step 1. Understand Identify the real problem by immersing yourself and observing users directly in their natural context. 2. Ideate Brainstorm a multitude of solutions, actively incorporating user input and insights at every stage. 3. Prototype & Test Quickly build and test ideas iteratively, gathering feedback to refine and validate your concepts. 4. Implement Deploy refined solutions that are truly tailored to, and effectively fit, the evolving needs of your users. Continuous feedback loops are integrated throughout this process, ensuring ongoing refinement and enduring relevance of the solutions developed.
  • 12.
    Real-World Example: ThePush/Pull Door Dilemma The Problem Many doors are designed with identical handles on both sides, leading to user hesitation and confusion: should one push or pull? This minor design flaw creates friction in daily interactions. The Human-Centred Solution A simple, yet ingenious HCD solution involves removing the handle on the 'push' side, leaving only a plain plate. Users instinctively push the plate, while a handle on the other side clearly indicates 'pull'. The Result This intuitive design significantly reduces user confusion, streamlines traffic flow, and creates a much smoother, more pleasant interaction experience for everyone.
  • 13.
    Real-World Example: KidsToothbrush Design Problem: Traditional thin toothbrush handles are difficult for small children's hands to grip effectively. Moreover, motivating kids to brush regularly can be a daily struggle. Solution: Designers developed toothbrushes with thick, ergonomically shaped handles featuring soft, rubberized grips, often adorned with appealing comic characters or vibrant colours. Result: This thoughtful design makes toothbrushes much easier for children to hold and manipulate, significantly increasing both their willingness and enjoyment in brushing, leading to better oral hygiene habits.
  • 14.
    Beyond Products: HCDfor Social Impact and Safety The Sonamoni project in rural Bangladesh serves as a powerful illustration of HCD’s application in critical social challenges. It involved rigorously assessing drowning risks for children in vulnerable communities. Multidisciplinary teams employed HCD principles to engage local communities, understand their daily routines, and identify effective intervention points. This initiative led to the creation of culturally sensitive and highly effective safety interventions, demonstrating HCD’s profound power in addressing global health challenges and fostering community well-being.
  • 15.
    Principles Guiding Human-CentredDesign Small Details Matter: "Small is Big" Even minor barriers or frictions in a design can significantly hinder user adoption and satisfaction. Pay attention to every nuance. Context is King Solutions must be meticulously designed to fit seamlessly within users’ specific environments, cultural norms, and daily lives to be truly effective. Behaviour ≠ Intention Design for how people actually behave and interact, rather than solely relying on what they say they will do or intend to do. Inclusive Participation Actively engage diverse communities as genuine partners in the design process, not merely as subjects of observation or research.
  • 16.
    The Future ofHuman-Centred Design in India and Beyond Integrating AI, VR, and other emerging technologies will enhance human-environment interaction, creating more intuitive and adaptive experiences. Embracing cultural diversity and sustainability will drive ethical innovation, ensuring that new solutions are respectful and beneficial for all. Call to Action: Lets design with empathy, inclusivity, and impact at the core — because great design truly changes lives.
  • 17.
    Philosophy as aPersona • Traits: Empathetic, Observant, Collaborative. • Preferred Design Era: Contemporary, Digital Age. • Taste in Fashion: Minimal yet functional. • Life Motto: “Design for people, not just users.”
  • 18.
    Application of HumanCentered Design Across Industries
  • 19.
    Architecture Human-centered design (HCD)in architecture focuses on prioritizing the needs, experiences, and well-being of people who will use and interact with a building or space. It shifts the design focus from purely functional or aesthetic concerns to creating environments that enhance the lives of their users.
  • 20.
    Fashion Human-Centered Design (HCD)in fashion focuses on creating products and experiences that are tailored to the needs and desires of the individuals who will wear or interact with them.
  • 21.
    Urban & Environmental Development Human-CenteredDesign (HCD) in urban and environmental design focuses on creating spaces and environments that prioritize the needs, experiences, and well-being of people. It's a design approach that places humans at the core of the process, ensuring that the built environment is functional, comfortable, accessible, and enhances quality of life. This approach involves understanding human behavior, needs, and preferences through various methods like user research, prototyping, and testing.
  • 22.
    How does thisproject relate to our education system? Human-centered design (HCD) projects can greatly benefit your education system by prioritizing the needs and experiences of students, teachers, and administrators. Key Benefits • Student-centered learning • Teacher empowerment • Improved academic performance • Enhanced school culture • Increased community involvement
  • 23.
    Reflections This Human-Centered Designproject was an eye-opening experience, emphasizing the importance of empathy and user involvement in the design process. By engaging with stakeholders and end-users, we gained valuable insights into their needs, pain points, and motivations. Our design solutions were tailored to address these concerns, resulting in a more intuitive and user-friendly experience. This project reinforced the value of co-creation and iterative testing, ensuring that our design was both effective and meaningful.
  • 24.
    References • The Designof Everyday Things by Don Norman • Human - Centered Design Toolkit by IDEO • Images & Media : Pinterest and Google