A Qualitative Study of ESL College 
Students’ Attitudes about 
Computer-Assisted Writing 
Classes. 
Waleed A. Ghandoura 
Assistant Professor of TESOL, UmmAl-Qura 
University 
Melesio Altunar
Abstract 
 In the present study, students’ attitude about computer-assisted writing 
classes was investigated. The study examined a sample of 13 English as 
a second language (ESL) students’ attitudes about a computer-aided 
composition (WebCT) class. Participants were enrolled in an 
introductory writing course. Data from student diaries revealed that 
students enjoyed and valued the WebCT course and that the course 
facilitated their acquisition of writing skills. Classroom observations 
yielded information about the structure of the class in addition to 
instructor activities, including the success of repeating key ideas and 
brainstorming about topics in class. Interviews with the students 
revealed that they thought computers made the acquisition of writing 
skills easier and faster. Also, students valued the feedback from 
instructors and fellow classmates alike
Problem 
 There is a prevailing belief that computer technology as it 
relates to education is an instructional tool in and of itself. 
Computer technology in English as a Second Language (ESL) 
and English as a Foreign Language (EFL) composition 
classrooms is becoming a norm of 21st-century literacy, 
environment, and culture.
Purpose / Research question 
 The purpose of this study was to examine the attitudes and 
beliefs of a group of basic level college ESL writing students 
about a computer-assisted composition class. Specifically, it 
focused on their beliefs and attitudes regarding their writing 
development through the extensive use of the Web-based 
course management system (CMS),WebCT
 This study attempted to answer two research 
questions: 
1. What are college ESL students’ attitudes and beliefs 
about the benefits of computer-assisted writing classes 
(CAWC) usingWebCT? 
2. What are college ESL students’ attitudes and beliefs 
about the difficulty of computer-assisted writing 
classes (CAWC) usingWebCT?
Method 
o This is a qualitative research 
o The participants were 13 ELS students, 8 male and 5 female. Ages from 10 to 
25. The participants were from different countries, 9 from Malaysia, and 1 
participant from each of the following countries: Netherlands, Bulgaria, China, 
and Japan. 
o There were several sources of data for this study 
1) The first was an informant profile developed by Oxford (1990) that assessed 
participant demographic information, language skill, and computer experience. 
2) The second source was classroom observation. 
3)The third source of information was students’ course diaries.
Procedure 
1) Each participant signed an informed consent form that 
included an explanation of the purpose of the study, the 
methodology, the implications (both positive and negative), 
the right to anonymity, the participants’ right to withdraw at 
any point, and the way results would be used and 
disseminated. The data used in this study were collected 
throughout the semester. The primary method of analysis 
was qualitative content analysis. The multiple sources of 
information discussed above were reviewed and themes 
were derived.
Data analysis 
o Diary entries: (first set) Student diary entries explored the novelty 
of their first experiences with WebCT and enthusiasm for WebCT-enabled 
communication with other students. In these initial diary 
entries, many students enumerated the benefits ofWebCT. 
o (Second set): For the second set of diary entries, students were asked to 
discuss the perceived strengths and weaknesses of theWebCT course. 
o Strengths: Students seemed to focus on the ways in which the structure 
of the course assisted with the learning process. 
o Weaknesses: In order to understand how WebCT courses might be 
changed to offer more benefits to the students, participants were also 
asked to discuss weaknesses of the course in their diary entries.
o Classroom observation: Throughout the course, the 
researcher was present for lab activities and observed the 
functionality of the lab work and the students. According to 
the researcher’s observations, WebCT was a good platform 
for practicing peer response. 
o Interviews: During these interviews, students reported that, 
compared to “pen and paper,” computers were relatively 
faster, easier, more convenient, and more efficient. According 
to the interviews, computers made it a lot easier for students 
in this course to use the different features of word processing, 
such as different fonts, tracking changes to an original 
document, colors, divided screens, comment boxes, and so 
forth.
Conclusions 
o It can be concluded that the uses of platforms like this gives students 
the opportunity to develop their knowledge and learn in an interactive 
way. 
o In conclusion, there were mixed results from the main research 
questions. Findings for the first question were positive; students 
highlighted the ease and efficiency of online feedback, etc. With regard 
to the second question, results were negative. The qualitative findings 
revealed that students frequently had difficulty providing feedback to 
others.
Reference 
o Ghandoura, W. A (2012) A Qualitative Study of ESL College Students' 
Attitudes about Computer-Assisted Writing Classes. English Language 
Teaching 5(4), p57. Retrieved from 
http://www.ccsenet.org/journal/index.php/elt/article/view/15936
Why does the researcher choose this 
method? 
o I think that the researcher chose this qualitative method 
because the Dr. wanted to know who or what were the 
reactions of the participants at the moment to use this 
platform. Also, I believe that the observations gave the Dr. 
Waleed a clear vision about how students work with this 
platform. In addition, with the interviews Dr. Waleed could 
hear what the participants thought about the platform.

Student's Attitudes about Computer-Assisted Writing Classes: A Qualitative Study

  • 1.
    A Qualitative Studyof ESL College Students’ Attitudes about Computer-Assisted Writing Classes. Waleed A. Ghandoura Assistant Professor of TESOL, UmmAl-Qura University Melesio Altunar
  • 2.
    Abstract  Inthe present study, students’ attitude about computer-assisted writing classes was investigated. The study examined a sample of 13 English as a second language (ESL) students’ attitudes about a computer-aided composition (WebCT) class. Participants were enrolled in an introductory writing course. Data from student diaries revealed that students enjoyed and valued the WebCT course and that the course facilitated their acquisition of writing skills. Classroom observations yielded information about the structure of the class in addition to instructor activities, including the success of repeating key ideas and brainstorming about topics in class. Interviews with the students revealed that they thought computers made the acquisition of writing skills easier and faster. Also, students valued the feedback from instructors and fellow classmates alike
  • 3.
    Problem  Thereis a prevailing belief that computer technology as it relates to education is an instructional tool in and of itself. Computer technology in English as a Second Language (ESL) and English as a Foreign Language (EFL) composition classrooms is becoming a norm of 21st-century literacy, environment, and culture.
  • 4.
    Purpose / Researchquestion  The purpose of this study was to examine the attitudes and beliefs of a group of basic level college ESL writing students about a computer-assisted composition class. Specifically, it focused on their beliefs and attitudes regarding their writing development through the extensive use of the Web-based course management system (CMS),WebCT
  • 5.
     This studyattempted to answer two research questions: 1. What are college ESL students’ attitudes and beliefs about the benefits of computer-assisted writing classes (CAWC) usingWebCT? 2. What are college ESL students’ attitudes and beliefs about the difficulty of computer-assisted writing classes (CAWC) usingWebCT?
  • 6.
    Method o Thisis a qualitative research o The participants were 13 ELS students, 8 male and 5 female. Ages from 10 to 25. The participants were from different countries, 9 from Malaysia, and 1 participant from each of the following countries: Netherlands, Bulgaria, China, and Japan. o There were several sources of data for this study 1) The first was an informant profile developed by Oxford (1990) that assessed participant demographic information, language skill, and computer experience. 2) The second source was classroom observation. 3)The third source of information was students’ course diaries.
  • 7.
    Procedure 1) Eachparticipant signed an informed consent form that included an explanation of the purpose of the study, the methodology, the implications (both positive and negative), the right to anonymity, the participants’ right to withdraw at any point, and the way results would be used and disseminated. The data used in this study were collected throughout the semester. The primary method of analysis was qualitative content analysis. The multiple sources of information discussed above were reviewed and themes were derived.
  • 8.
    Data analysis oDiary entries: (first set) Student diary entries explored the novelty of their first experiences with WebCT and enthusiasm for WebCT-enabled communication with other students. In these initial diary entries, many students enumerated the benefits ofWebCT. o (Second set): For the second set of diary entries, students were asked to discuss the perceived strengths and weaknesses of theWebCT course. o Strengths: Students seemed to focus on the ways in which the structure of the course assisted with the learning process. o Weaknesses: In order to understand how WebCT courses might be changed to offer more benefits to the students, participants were also asked to discuss weaknesses of the course in their diary entries.
  • 9.
    o Classroom observation:Throughout the course, the researcher was present for lab activities and observed the functionality of the lab work and the students. According to the researcher’s observations, WebCT was a good platform for practicing peer response. o Interviews: During these interviews, students reported that, compared to “pen and paper,” computers were relatively faster, easier, more convenient, and more efficient. According to the interviews, computers made it a lot easier for students in this course to use the different features of word processing, such as different fonts, tracking changes to an original document, colors, divided screens, comment boxes, and so forth.
  • 10.
    Conclusions o Itcan be concluded that the uses of platforms like this gives students the opportunity to develop their knowledge and learn in an interactive way. o In conclusion, there were mixed results from the main research questions. Findings for the first question were positive; students highlighted the ease and efficiency of online feedback, etc. With regard to the second question, results were negative. The qualitative findings revealed that students frequently had difficulty providing feedback to others.
  • 11.
    Reference o Ghandoura,W. A (2012) A Qualitative Study of ESL College Students' Attitudes about Computer-Assisted Writing Classes. English Language Teaching 5(4), p57. Retrieved from http://www.ccsenet.org/journal/index.php/elt/article/view/15936
  • 12.
    Why does theresearcher choose this method? o I think that the researcher chose this qualitative method because the Dr. wanted to know who or what were the reactions of the participants at the moment to use this platform. Also, I believe that the observations gave the Dr. Waleed a clear vision about how students work with this platform. In addition, with the interviews Dr. Waleed could hear what the participants thought about the platform.