FPSI/RLG 1
Deitre Epps, Partner
Results Leadership Group
www.resultsleadership.org
MEASURABLE RESULTS
FOR CLIENTS AND COMMUNITIES
FPSI/RLG 2
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Your Shared Experiences
• During the last webinar, we invited you to join in the webinar
conversation by sharing your experiences with community
partnership and other collective impact initiatives.
• Does your community partnership have a clear results
statement that aligns multi-sector partners?
• Does your community have a comprehensive community action
plan that includes the role and strategies of multiple partners?
Today’s Objectives
By the end of the webinar, participants will:
  Deepen their understanding of Results Based Accountability (RBA) and its
application to the conditions of Collective Impact
  Understand how RBA can be applied for planning and implementing
mutually reinforcing activities
•  Identifying the role of various partner in population level change
•  Community Residents Engagement in Culturally Appropriate Activities
  Understand how they can join in the development of a Community of
Practice for shared learning for Achieving Measurable Collective Impact
with RBA
Today’s Objectives
Sharing My Experiences:
  Community Leader
  Results Based Facilitator
  Executive Coach (community / organization leaders)
  Human Services Administrator / Consultant
  Program Evaluator
Learning About our Shared Experiences:
  All Webinar Poll Participants – Australia, Canada, New Zealand,
South Africa, United Kingdom, United States of America
Developing*a*Community*of*Prac5ce*
*for*RBA*and*Collec5ve*Impact*
FPSI/RLG 5
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Five Conditions of
Collective Impact
  A Common Agenda
  Shared measurement
  Mutually reinforcing activities
  Continuous communication
  A backbone support organization
1. Starting with ends, working
backwards to means
2. Data-driven,
transparent decision making
1. Affirm an explicit result statement
to express the desired condition
of well-being for your community
partnership’s work together
2. Co-develop a comprehensive
action plan with community-wide
strategies and partners to
implement the plan
1. Distinguish between population
measures (indicators) and
performance measures
2. Continuous improvement at all
levels: population, service system,
organization and program
Mutually Reinforcing Activities
What are they?
  Mutually Reinforcing Activities
Coordinating collective efforts to
maximize the end result
-Collective Impact Forum
FPSI/RLG 11
Story behind the baseline
Partners (with a role to play in turning the curve)
What Works
Comprehensive Community Action Plan (with Budget)
Result: All Maryland Children Enter Kindergarten Ready to Learn
Indicator
Baseline
How are
we doing?
Why?
Help?
Options?
Propose
to do?
Turn-the-Curve Thinking™: Talk to Action
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
1. Strategies and partners are clearly
indentified to address multiple
factors of the story behind the data
2. Leaders work collaboratively to
align their actions to maximize
client impact
FPSI/RLG
13
Result: All Maryland Children Enter Kindergarten
Ready to Learn
Mutually Reinforcing Activities/ Multi-sector partners
Program Performance Measures
(baselines)
ENDMEANS
Client outcomes END
Population
Accountability
Performance Accountability
1.  Doing the
right things?
2. Doing those things right?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
%
Building(a(Movement(with((
Results4based(Accountability((((
Annie*E.*Casey*Founda5on*–*Leadership*in*Ac5on*Program*(2002E2008)*
•  Maryland(Leadership(in(Ac<on(Program((school(readiness)(=>(
•  Bal<more(Leadership(in(Ac<on(Program((school(readiness)=>(
•  Babies(Born(Healthy(Leadership(in(Ac<on(Program((healthy(babies)(
B’More**for*Healthy*Babies*(2009E2012)**–*Bal<more(City(Health(Department(in(
partnership(with(CareFirst(BlueCross(BlueShield(and(The(Family(League(of(
Bal<more(City,(Inc.(and(community(partners(including(Bal<more(Medical(System(
and(University(of(Maryland(Medical(System(Founda<on((
•  Achieving)School)Readiness:)A)Five)Year)Ac5on)Agenda)(2002)))
•  Bal5more’s)Five)Year)Ac5on)Plan)Towards)Achieving)School)Readiness)(2005))
•  The)Strategy)to)Improve)Birth)Outcomes)in)Bal5more)City))(2009))
hIp://www.healthybabiesbal5more.com/uploads/file/pdfs/SIBO%20Strategy%202009.pdf)
FPSI/RLG 14
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Action Plan Examples: Mutually Reinforcing Activities
FPSI/RLG
15MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Maryland Early Care and
Education Committee
Achieving
School
Readiness:
A 5-Year Action
Agenda for
Maryland
(2002)
Maryland*Early*Care*and*Educa5on*CommiNee*
*FiveEYear*Ac5on*Agenda***
For*Achieving*School*Readiness*(2002)*
FPSI/RLG 16
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Result:*All(children,(birth(through(age(five,(will(have(access(to(quality(to(early(care(
and(educa<on(programs(that(meet(the(needs(of(families,(including(full4day(op<ons.(
Result:*Parents(of(young(children(will(succeed(in(their(role(as(their(child’s(first(
teacher.(((
Result:*Children,*birth*through*age*five,*and*their*families*will*receive*the*necessary*income*
support*benefits*and*health*and*mental*health*care*to*ensure*they*arrive*at*school*with*
health*minds*and*bodies(
Result:*All(early(care(and(educa<on(staff(will(be(appropriately(trained(in(promo<ng(
and(understanding(school(readiness(readiness.((
Maryland*Early*Care*and*Educa5on*CommiNee*
*FiveEYear*Ac5on*Agenda***
For*Achieving*School*Readiness*(2002)*
FPSI/RLG 17
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Result:*All(Maryland(ci<zens(will(understand(the(value(of(quality(early(care(and(
educa<on(as(the(means(to(achieve(school(readiness.((
.(
Result:*Maryland*will*have*an*infrastructure*that*sufficiently*funds,*and*holds*
accountable*its*school*readiness*efforts.*(
The(Maryland(Early(Care(and(Educa<on(CommiSee(was(convened(by(the(Sub4
cabinet(for(Children,(Youth(and(Families,(the(Annie(E.(Casey(Founda<on,(and(the(
Council(for(Excellence(in(Government((
(hSp://marylandpublicschools.org/NR/rdonlyres/DA79E0F64DFA144D654A0B34
B35F12CCBEF2/12970/MD_Classroom_4_2007.pdf)(
Action Plan Examples: Mutually Reinforcing Activities
FPSI/RLG
18MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Coordinating
collective efforts
to maximize
the end result
– Collective Impact Forum
Bal5more’s*Five*Year*Ac5on*Plan**
Towards*Achieving*School*Readiness*(2005)*
*FiveEYear*Ac5on*Agenda***
For*Achieving*School*Readiness*(2002)*
FPSI/RLG 19
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Affirmed*the*6*Maryland*Results*for*Bal5more*ac5on*agenda*planning.*
*Added*one*addi5onal*local*result*(see*below)*
Organized*into*CommiNees*for*each*result*area/target*popula5on(
.(
Result:*Bal5more*City*schools*will*be*prepared*to*receive*all*children(
Mul<4Sector(Partners(public,(private(and(non4profit(organiza<ons(and(founda<ons,(
including:(Bal<more(City(Health(Department,(Social(Services,(Public(School(System,(United(
Way,(Head(Start(and(other(local(nonprofits(represen<ng(faith4based(communi<es,(out4of4
school(<me(organiza<ons,(and(family(services.(
hSp://www.aecf.org/resources/many4things4we4need4can4wait4the4child4cannot/(
B’More*(Bal5more)*for*Healthy*Babies*
20
Strategies:*
•  Safe(Sleep(Campaign(
•  Home(Visi<ng(
•  Baby(Basics((
•  B’More(Fit((
•  Family(Planning((
•  (Teen(Pregnancy(Preven<on((
*All(babies(are(born(full(term(at(a(healthy(weight(and(ready(to(thrive(in(healthy(families.((
Strategies:*
•  Smoking(Cessa<on((
•  Literacy((
•  Preven<ng(Substance4exposed(
Pregnancies((
•  Housing(((
•  Prenatal(Care(
•  HOPE(Project(
http://healthybabiesbaltimore.com
1. Strategies and partners are clearly
indentified to address multiple
factors of the story behind the data
2. Leaders work collaboratively to
align their actions to maximize
client impact
Example Sources of
Community (Indicator) Data
  Ready at Five
http://www.readyatfive.org/school-readiness-data/
jurisdictional-readiness-data-2015.html
  Baltimore Neighborhood Indicators Alliance
http://bniajfi.org
  Health Indicator Warehouse
http://www.healthindicators.gov
re
getting
dySource: Maryland State Department of Education
•  76% of Baltimore City’s
kindergarten students are fully
school-ready in 2013-2014, a
48-point readiness gain from
2001-2002.
•  The City’s kindergarteners are
within 7 points of their Maryland
peers (83% fully ready) and
show greater long-term
improvements (48 points
compared with a 34 point
improvement in the state).
Continued Our Strong Progress (Ready at Five)
MMSR, 2013-2014
High Action
High Alignment
FPSI/RLG 24
Personal Leadership Accountability
Aligned Actions
Theory of Aligned Contributions
– Jolie Bain Pillsbury
http://rbl-apps.com/TOAC.php
FPSI/RLG 25
The Matter of Baselines
Baselines have two parts: history and forecast
History Forecast
Turning the Curve
OK?
Return* on
Investment
* The “ROI” is not financial, it is Results
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 26
Indicator
Baseline
Result:
Turn-the-Curve Thinking™: Talk to Action
Story behind the baseline Research AgendaWhy?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 27
The Story Behind the Baseline
  Root Causes (ask “Why?” five times)
  Share and discuss the positive and
negative causes and information
  Prioritize – which are the most important
to address to “turn the curve” of the
baseline?
  Research agenda
What research exists? What are the knowledge gaps?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 28
Force Field Analysis
Factors Contributing?
Factors Restricting?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 29
Indicator
Baseline
Story behind the baseline
Result:
Research Agenda
Turn-the-Curve Thinking™ Talk to Action
Partners (with a role to play in turning the curve)Help?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 30
Partners
  Who are partners who may have
a role to play in turning the
curve?
  How are partner with the lived
experience being included as
partners?
  Does the story behind the curve
suggest any new partners?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 31
Indicator
Baseline
Story behind the baseline
Partners (with a role to play in turning
the curve)
Result:
Research Agenda
Turn-the-Curve Thinking™: Talk to Action
What Works Research AgendaOptions?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 32
What Works
  Options for actions to “turn the curve”?
  Research-based (e.g. kangaroo care)
  Low-cost/no-cost?
  Off-the-wall ideas?
  Research agenda?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 33
Indicator Baseline
Story behind the baseline
Partners (with a role to play in turning the curve)
What Works
Result:
Research Agenda
Research Agenda
Turn-the-Curve Thinking™: Talk to Action
Criteria: Leverage; Feasible; Specific; Values
Strategy
Propose
to do?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 34
Strategy
Recommendations
  Leverage: will the strategies “turn the
curve” of the baseline?
  Specific: who, what, when, where,
how?
  Feasible (a.k.a. “reach)?
  Consistent with community resident
and organizational partner values?
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Choosing Action Plan Strategies
Selection
(Rating: High, Med, Low) *
• .(
35
Leverage* Specific* Feasible* Values**
Strategy(1( H( H( H( H(
Strategy(2(
Strategy(3(
Strategy(3((
36
1. Community Result
2. Indicators
3. Story Behind the Baselines
4. Strategies
Programs
Program A
Program B
Program C
Local __________
Federal __________
Businesses _________
Civic __________
Non-profits _________
Program A
Performance Measures
Story Behind the
Baselines
•  Action Plan & Budget
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 37
How
much did
we do?
The Three Kinds of Program Performance Measures
How well
did we do
it?
Is anyone
better off?
Quantity QualityEffectEffort
# %
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 38
Story behind the baseline
Partners (with a role to play in turning the curve)
What Works
Quality Improvement / Action Plan (with Budget)
Program:
Performance
Measure
Baseline
How are
we doing?
Why?
Help?
Options?
Propose
to do?
Turn-the-Curve Thinking™: Talk to Action
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
RLG 39
Friedman, Mark. Founder of the Fiscal Policy Studies Institute and author of:
Trying Hard Is Not Good Enough (Trafford, 2005)
www.resultsaccountability.com; www.raguide.org
Kania, John, and Mark Kramer. Collective Impact. Stanford Social
Innovation Review (2011)
http://ssireview.org/articles/entry/collective_impact/
Ready At Five, School Readiness Data, Readiness Matters
www.readyatfive.org
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Acknowledgement
Portions of these materials draw upon the work of:
Developing*a*Community*of*Prac5ce*
RBA*and*Collec5ve*Impact*
40
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 41
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
Join(us(in(Bal<more,(MD(this(June(1st(–(3rd(to(learn(
more(about(how(nonprofits,(government(agencies,(
and(founda<ons(are(using(Results4Based(
Accountability(and(Results(Scorecard(to(create(
measurable(improvement(for(children,(families,(and(
communi<es(around(the(world.(
Visit www.MeasurableImpact2016.com for more information
FPSI/RLG 43
MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
FPSI/RLG 44
Thank You!
Deitre Epps
deitre@resultsleadership.org
www.resultsleadership.org

Achieving Measurable Collective Impact with Results-Based Accountability - Shared Measurement Systems

  • 1.
    FPSI/RLG 1 Deitre Epps,Partner Results Leadership Group www.resultsleadership.org MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 2.
    FPSI/RLG 2 MEASURABLE RESULTSFOR CLIENTS AND COMMUNITIES Your Shared Experiences • During the last webinar, we invited you to join in the webinar conversation by sharing your experiences with community partnership and other collective impact initiatives. • Does your community partnership have a clear results statement that aligns multi-sector partners? • Does your community have a comprehensive community action plan that includes the role and strategies of multiple partners?
  • 3.
    Today’s Objectives By theend of the webinar, participants will:   Deepen their understanding of Results Based Accountability (RBA) and its application to the conditions of Collective Impact   Understand how RBA can be applied for planning and implementing mutually reinforcing activities •  Identifying the role of various partner in population level change •  Community Residents Engagement in Culturally Appropriate Activities   Understand how they can join in the development of a Community of Practice for shared learning for Achieving Measurable Collective Impact with RBA
  • 4.
    Today’s Objectives Sharing MyExperiences:   Community Leader   Results Based Facilitator   Executive Coach (community / organization leaders)   Human Services Administrator / Consultant   Program Evaluator Learning About our Shared Experiences:   All Webinar Poll Participants – Australia, Canada, New Zealand, South Africa, United Kingdom, United States of America
  • 5.
  • 6.
    Five Conditions of CollectiveImpact   A Common Agenda   Shared measurement   Mutually reinforcing activities   Continuous communication   A backbone support organization
  • 7.
    1. Starting withends, working backwards to means 2. Data-driven, transparent decision making
  • 8.
    1. Affirm anexplicit result statement to express the desired condition of well-being for your community partnership’s work together 2. Co-develop a comprehensive action plan with community-wide strategies and partners to implement the plan
  • 9.
    1. Distinguish betweenpopulation measures (indicators) and performance measures 2. Continuous improvement at all levels: population, service system, organization and program
  • 10.
    Mutually Reinforcing Activities Whatare they?   Mutually Reinforcing Activities Coordinating collective efforts to maximize the end result -Collective Impact Forum
  • 11.
    FPSI/RLG 11 Story behindthe baseline Partners (with a role to play in turning the curve) What Works Comprehensive Community Action Plan (with Budget) Result: All Maryland Children Enter Kindergarten Ready to Learn Indicator Baseline How are we doing? Why? Help? Options? Propose to do? Turn-the-Curve Thinking™: Talk to Action MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 12.
    1. Strategies andpartners are clearly indentified to address multiple factors of the story behind the data 2. Leaders work collaboratively to align their actions to maximize client impact
  • 13.
    FPSI/RLG 13 Result: All MarylandChildren Enter Kindergarten Ready to Learn Mutually Reinforcing Activities/ Multi-sector partners Program Performance Measures (baselines) ENDMEANS Client outcomes END Population Accountability Performance Accountability 1.  Doing the right things? 2. Doing those things right? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES %
  • 14.
    Building(a(Movement(with(( Results4based(Accountability(((( Annie*E.*Casey*Founda5on*–*Leadership*in*Ac5on*Program*(2002E2008)* •  Maryland(Leadership(in(Ac<on(Program((school(readiness)(=>( •  Bal<more(Leadership(in(Ac<on(Program((school(readiness)=>( • Babies(Born(Healthy(Leadership(in(Ac<on(Program((healthy(babies)( B’More**for*Healthy*Babies*(2009E2012)**–*Bal<more(City(Health(Department(in( partnership(with(CareFirst(BlueCross(BlueShield(and(The(Family(League(of( Bal<more(City,(Inc.(and(community(partners(including(Bal<more(Medical(System( and(University(of(Maryland(Medical(System(Founda<on(( •  Achieving)School)Readiness:)A)Five)Year)Ac5on)Agenda)(2002))) •  Bal5more’s)Five)Year)Ac5on)Plan)Towards)Achieving)School)Readiness)(2005)) •  The)Strategy)to)Improve)Birth)Outcomes)in)Bal5more)City))(2009)) hIp://www.healthybabiesbal5more.com/uploads/file/pdfs/SIBO%20Strategy%202009.pdf) FPSI/RLG 14 MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 15.
    Action Plan Examples:Mutually Reinforcing Activities FPSI/RLG 15MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES Maryland Early Care and Education Committee Achieving School Readiness: A 5-Year Action Agenda for Maryland (2002)
  • 16.
    Maryland*Early*Care*and*Educa5on*CommiNee* *FiveEYear*Ac5on*Agenda*** For*Achieving*School*Readiness*(2002)* FPSI/RLG 16 MEASURABLE RESULTSFOR CLIENTS AND COMMUNITIES Result:*All(children,(birth(through(age(five,(will(have(access(to(quality(to(early(care( and(educa<on(programs(that(meet(the(needs(of(families,(including(full4day(op<ons.( Result:*Parents(of(young(children(will(succeed(in(their(role(as(their(child’s(first( teacher.((( Result:*Children,*birth*through*age*five,*and*their*families*will*receive*the*necessary*income* support*benefits*and*health*and*mental*health*care*to*ensure*they*arrive*at*school*with* health*minds*and*bodies( Result:*All(early(care(and(educa<on(staff(will(be(appropriately(trained(in(promo<ng( and(understanding(school(readiness(readiness.((
  • 17.
    Maryland*Early*Care*and*Educa5on*CommiNee* *FiveEYear*Ac5on*Agenda*** For*Achieving*School*Readiness*(2002)* FPSI/RLG 17 MEASURABLE RESULTSFOR CLIENTS AND COMMUNITIES Result:*All(Maryland(ci<zens(will(understand(the(value(of(quality(early(care(and( educa<on(as(the(means(to(achieve(school(readiness.(( .( Result:*Maryland*will*have*an*infrastructure*that*sufficiently*funds,*and*holds* accountable*its*school*readiness*efforts.*( The(Maryland(Early(Care(and(Educa<on(CommiSee(was(convened(by(the(Sub4 cabinet(for(Children,(Youth(and(Families,(the(Annie(E.(Casey(Founda<on,(and(the( Council(for(Excellence(in(Government(( (hSp://marylandpublicschools.org/NR/rdonlyres/DA79E0F64DFA144D654A0B34 B35F12CCBEF2/12970/MD_Classroom_4_2007.pdf)(
  • 18.
    Action Plan Examples:Mutually Reinforcing Activities FPSI/RLG 18MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES Coordinating collective efforts to maximize the end result – Collective Impact Forum
  • 19.
    Bal5more’s*Five*Year*Ac5on*Plan** Towards*Achieving*School*Readiness*(2005)* *FiveEYear*Ac5on*Agenda*** For*Achieving*School*Readiness*(2002)* FPSI/RLG 19 MEASURABLE RESULTSFOR CLIENTS AND COMMUNITIES Affirmed*the*6*Maryland*Results*for*Bal5more*ac5on*agenda*planning.* *Added*one*addi5onal*local*result*(see*below)* Organized*into*CommiNees*for*each*result*area/target*popula5on( .( Result:*Bal5more*City*schools*will*be*prepared*to*receive*all*children( Mul<4Sector(Partners(public,(private(and(non4profit(organiza<ons(and(founda<ons,( including:(Bal<more(City(Health(Department,(Social(Services,(Public(School(System,(United( Way,(Head(Start(and(other(local(nonprofits(represen<ng(faith4based(communi<es,(out4of4 school(<me(organiza<ons,(and(family(services.( hSp://www.aecf.org/resources/many4things4we4need4can4wait4the4child4cannot/(
  • 20.
    B’More*(Bal5more)*for*Healthy*Babies* 20 Strategies:* •  Safe(Sleep(Campaign( •  Home(Visi<ng( • Baby(Basics(( •  B’More(Fit(( •  Family(Planning(( •  (Teen(Pregnancy(Preven<on(( *All(babies(are(born(full(term(at(a(healthy(weight(and(ready(to(thrive(in(healthy(families.(( Strategies:* •  Smoking(Cessa<on(( •  Literacy(( •  Preven<ng(Substance4exposed( Pregnancies(( •  Housing((( •  Prenatal(Care( •  HOPE(Project( http://healthybabiesbaltimore.com
  • 21.
    1. Strategies andpartners are clearly indentified to address multiple factors of the story behind the data 2. Leaders work collaboratively to align their actions to maximize client impact
  • 22.
    Example Sources of Community(Indicator) Data   Ready at Five http://www.readyatfive.org/school-readiness-data/ jurisdictional-readiness-data-2015.html   Baltimore Neighborhood Indicators Alliance http://bniajfi.org   Health Indicator Warehouse http://www.healthindicators.gov
  • 23.
    re getting dySource: Maryland StateDepartment of Education •  76% of Baltimore City’s kindergarten students are fully school-ready in 2013-2014, a 48-point readiness gain from 2001-2002. •  The City’s kindergarteners are within 7 points of their Maryland peers (83% fully ready) and show greater long-term improvements (48 points compared with a 34 point improvement in the state). Continued Our Strong Progress (Ready at Five) MMSR, 2013-2014
  • 24.
    High Action High Alignment FPSI/RLG24 Personal Leadership Accountability Aligned Actions Theory of Aligned Contributions – Jolie Bain Pillsbury http://rbl-apps.com/TOAC.php
  • 25.
    FPSI/RLG 25 The Matterof Baselines Baselines have two parts: history and forecast History Forecast Turning the Curve OK? Return* on Investment * The “ROI” is not financial, it is Results MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 26.
    FPSI/RLG 26 Indicator Baseline Result: Turn-the-Curve Thinking™:Talk to Action Story behind the baseline Research AgendaWhy? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 27.
    FPSI/RLG 27 The StoryBehind the Baseline   Root Causes (ask “Why?” five times)   Share and discuss the positive and negative causes and information   Prioritize – which are the most important to address to “turn the curve” of the baseline?   Research agenda What research exists? What are the knowledge gaps? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 28.
    FPSI/RLG 28 Force FieldAnalysis Factors Contributing? Factors Restricting? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 29.
    FPSI/RLG 29 Indicator Baseline Story behindthe baseline Result: Research Agenda Turn-the-Curve Thinking™ Talk to Action Partners (with a role to play in turning the curve)Help? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 30.
    FPSI/RLG 30 Partners   Whoare partners who may have a role to play in turning the curve?   How are partner with the lived experience being included as partners?   Does the story behind the curve suggest any new partners? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 31.
    FPSI/RLG 31 Indicator Baseline Story behindthe baseline Partners (with a role to play in turning the curve) Result: Research Agenda Turn-the-Curve Thinking™: Talk to Action What Works Research AgendaOptions? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 32.
    FPSI/RLG 32 What Works  Options for actions to “turn the curve”?   Research-based (e.g. kangaroo care)   Low-cost/no-cost?   Off-the-wall ideas?   Research agenda? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 33.
    FPSI/RLG 33 Indicator Baseline Storybehind the baseline Partners (with a role to play in turning the curve) What Works Result: Research Agenda Research Agenda Turn-the-Curve Thinking™: Talk to Action Criteria: Leverage; Feasible; Specific; Values Strategy Propose to do? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 34.
    FPSI/RLG 34 Strategy Recommendations   Leverage:will the strategies “turn the curve” of the baseline?   Specific: who, what, when, where, how?   Feasible (a.k.a. “reach)?   Consistent with community resident and organizational partner values? MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 35.
    Choosing Action PlanStrategies Selection (Rating: High, Med, Low) * • .( 35 Leverage* Specific* Feasible* Values** Strategy(1( H( H( H( H( Strategy(2( Strategy(3( Strategy(3((
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    36 1. Community Result 2. Indicators 3. Story Behindthe Baselines 4. Strategies Programs Program A Program B Program C Local __________ Federal __________ Businesses _________ Civic __________ Non-profits _________ Program A Performance Measures Story Behind the Baselines •  Action Plan & Budget MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 37.
    FPSI/RLG 37 How much did wedo? The Three Kinds of Program Performance Measures How well did we do it? Is anyone better off? Quantity QualityEffectEffort # % MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 38.
    FPSI/RLG 38 Story behindthe baseline Partners (with a role to play in turning the curve) What Works Quality Improvement / Action Plan (with Budget) Program: Performance Measure Baseline How are we doing? Why? Help? Options? Propose to do? Turn-the-Curve Thinking™: Talk to Action MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES
  • 39.
    RLG 39 Friedman, Mark.Founder of the Fiscal Policy Studies Institute and author of: Trying Hard Is Not Good Enough (Trafford, 2005) www.resultsaccountability.com; www.raguide.org Kania, John, and Mark Kramer. Collective Impact. Stanford Social Innovation Review (2011) http://ssireview.org/articles/entry/collective_impact/ Ready At Five, School Readiness Data, Readiness Matters www.readyatfive.org MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES Acknowledgement Portions of these materials draw upon the work of:
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    FPSI/RLG 41 MEASURABLE RESULTSFOR CLIENTS AND COMMUNITIES
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    FPSI/RLG 43 MEASURABLE RESULTSFOR CLIENTS AND COMMUNITIES
  • 44.
    FPSI/RLG 44 Thank You! DeitreEpps [email protected] www.resultsleadership.org