Alister webb

Alister webb

• 1.
  Designing Alister Webb Collaboration Manager 36,000 full time staff “We offer a full range of services and compete in all telecommunications markets throughout Australia.”
• 2.
  Who am I? Somekey dates: • Joined Telstra in 1995 • Created an Intranet site -building tool in Cold Fusion in 1999 • Intranet Site Manager tool launched early 2000s • Joined Intranet & Knowledge Services (I&KS) team mid-2000s mid- • Includes governance of the Intranet • Chaired governance group of early SharePoint Pilot 2007-8 2007- • I&KS team managed global rollout of SharePoint doc mgmt system 2010 • Part of core team managing the rollout and governance of ‘Our Knowledge ’ * * Winner (out of a field of 3,000 entries globally) of the 2011 M icrosoft Partner of * Winner (out of a field of 3,000 entries globally) of the 2011 Microsoft Partner of Microsoft the Year Award in the category 'Portals and Collaboration' the Year Award in the category 'Portals and Collaboration'
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  Rabbit in theheadlights moment You meet the CEO in the corridor: “We have some resourcing issues.” issues.” “I need your top three governance priorities – things which will make our Intranet one of the most significant assets of the organisation .” organisation.
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  Did one ofthem look like this? Or this?
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  The Story ofGovernance – Part 1 The dawn of time. 9:00 am on the first day of civilisation A tribe of diverse, competitive individuals have to find a way to live together for common survival – without killing one another! A debate between freedom and constraint takes place... For the sake of the common good, rules are agreed The story of Governance begins…
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  The Story ofGovernance – Part 2 Fast forward to the modern world. Tribes have evolved into complex societies. Diverse, competitive groups still have to find a way to live together for the common good. The debate between freedom and constraint rages on. Rules are agreed – and written down as documents. They are called Constitutions.
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  The Story ofGovernance – Part 2 Constitutions aim to: constraints strike a fine balance between freedoms and constraints provide a minimum, non -negotiable governance non- non-negotiable structure to provide for the common good provide detailed direction regarding ‘universal’ domains – universal’ ‘universal’ e.g. citizen rights, customs and excise, taxation, who can vote, etc vote,
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  The Aspirational Constitution ON • USA constitution goes one step VE TI further. TI NCto: EC • It declares the fundamental J LE principles itFU aspires OB LAB • TheO T values of the individual. S AI TYTheOUPof the group. IE R • values AS C G UN SO •S It has a ‘vibe’! A vibe’ ES A BL NA We the People of the United States, in Order to form a more perf ect Union, establish Justice, insure perfect domestic Tranquility, provide for the common defence , promote the general Welfare, and secure the defence, E Blessings of Liberty to ourselves and our Posterity, do ordain a nd establish this Constitution for the United States of America.
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  The Constitution isn’t… • A handbook of specific, detailed procedures required to run a country (that’s what the public service does). (that’ • A mechanism to flatten differences and enforce conformity. • A mechanism to constrain individual expression.
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  The Good GovernancePyramid Guardians of the Constitution
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  has Each tier specific de rights cision Real world example 11
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  Speed Lists Examples of‘universal’ Intranet Governance Domains Examples of Guiding Principles for your Intranet Examples of Decision Rights for each tier of Governance
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  Black Hat Session Identifyreasons why this model will NOT work in your organisation.
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  The Final Word Ifthere is one key message you should take away today: “Start governance from a lofty height” • Articulate a set of fundamental principles that ensure the commo n good is not undermined by common individual self-interest. self- • Those principles will determine the road rules. • Every rule must relate back to a principle. • Make sure this Intranet ‘Constitution’ is understood by everyone. Constitution’ • The Guiding Principles should carry you through new Intranet models that include collaboration models and social networking . networking.
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  The Final FinalWord “Like a well- written Constitution, a good Intranet well- governance structure will live on well after those who designed it have gone.” gone.” • A good Governance structure is not a LIMITER • A good Governance structure is not an ENFORCER • A well -designed Governance structure is an ENABLER well-
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  Any final pointsor questions? [email protected]