An introduction to Government 2.0, Anke Domscheit-Berg
- 1. Anke Domscheit-Berg Innovative Government Programs Lead, Microsoft Germany Hamburg, 23.09.2010 Government 2.0 - Introduction Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 2. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 3. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 4. 2.0 changed many aspects of every day life • How we communicate – Chat, Twitter, MMS • How we get Information – Blogs, eNews, Wiki, YouTube • How we shop– eBay, Amazon, Dell • How we plan trips – Tripadvisor, Flickr, Map24 • How we live relationships – LinkedIn, Myspace, Dating • How we engage – campaigning, lobbying • How we have fun – Online games, iTV, Facebook, Every consumer is a citizen too. Citizens expectations for their interaction with goverments change. Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 5. New survey: German citizens want Public Sector Information to be Open 88% want Public Sector Information to be published 81% believe this increases citizen participation 76% believe that it would lead to higher efficiency 16% see data protection issues Source: Forsa June 2010 Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 6. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology One strategy – Three pillars Open Government in EU and German policy making Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 7. Good Gov 2.0 is Open Government, and Based on its Three Pillars Availability of public data in raw format or as rich media Transparency Decision-making and impact of politics/decisions are made transparent „Crowdsourcing“ as method for Collaboration procurement and effective innovation Collaboration within and across authorities eParticipation (decisions and discussions) Participation Civil engagement (mobilisation) Joint service improvement Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 8. Malmö – EU Ministerial Declaration (Nov.2009) Vision + Priorities for 2015 „European Governments will be recognised for being open, flexible and collaborative in their interaction with citizens.“ Transparency: Increase Transparency: availability of public Strengthen transparency sector information for of administrative reuse processes Collaboration: Participation: Involve Invite 3rd parties to stakeholders in public collaborate on the policy processes development of eGov services Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 9. Germany: Enquête Commission on Digitale Society– since April 2010 Program Focus: 1. Culture and the Media 2. Economy and Environement 3. Education and Science 4. Law and Interior Policy 5. Society and Democracy Free Access to public sector information via Open Data New ways of citizen participation Improvement of public services Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 10. New Federal Gov. Program: „Transparent and Networked Government“ – 08.2010 Joint Open Government Strategie by 2013 realised By end of 2010 conzept Public Administration needs for Open Govt. in networking and transparency. Federal Administration Transparency …delivers information End of 2010 Pilot project for citizens…enables participation and at Federal Level collaboration and makes use of the wide spread knowledge of society for decion making processes…. Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 11. Coalition Contract Northrhine Westphalia: Open Government Initiative NRW Open Government Initiative: • Guided by goals of transparency, participation and collaboration • Digital participation of citizens in decision making processes • Free and non discrimatory access to public sector information • Apps for Democracy competitions Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 12. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 13. Transparency and Open Data Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 14. Good Practice for Open Data: City of Vancouver Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 15. Vancouver Data Portal: machine readable, multiple formats, clear design Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 16. Data becomes Information with Value Add for Citizens (Expl. Australia) Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 17. USA: Stimulus Investments made transparent Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 18. Apps for Democracy: citizen centric apps developed outside government How it works: City/State/Country/ Authority provide open data and set up competition Citizens develop applications based on these data Citizens and a Jury rate Applications Best Apps get prizes Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 19. Worldwide, Citizens develop Apps, based on Open Data, generating value "Apps for Democracy produced more savings for the D.C. government than any other initiative." Vivek Kundra, former CTO , Washington DC (now working for Obama) First year facts: 47 apps developed 2.3 m US$ estimated value 50, US$ total cost ROI = 4000% Apps 4 America, Danemark, Australia, Finnland, Belgium, Apps 4 Africa.. Apps for San Francisco, New York, London… Apps for the Army… Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 20. Apps 4 Berlin – 1st German (kind of) Apps for Democracy competition 14.09.-30.11. 2010 Not directly connected to Open Data, but Open Data Initiative planned Driven by department responsible for economic growth and innovation „worldwide Apps market estimated to reach 15bn € value by 2012“ Special prize for best eDemocracy App Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 21. Collaboration and Participation Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 22. Online Budgets in many German cities - Hamburg, Cologne, Potsdam, Munich… Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit Quelle: www.buergerhaushalt-hamburg.de, abgerufen am 25.06.2009; www.stimulus.virginia.gov
- 23. Crowdsourcing Mass Tasks –Science Progress and Citizens having Fun Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 24. Mapping Mars in a Web 2.0 Adventure – everybody a Scientist Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 25. USA, Australien: Crowdsourcing Patent Applications Review Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 26. City of Boston searching for stolen bikes – at Facebook and Twitter Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 27. Crowdsourced… Digital City Memory – City of Coburg Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 28. Communication Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 29. City of San Francisco 311 Service approchable via Twitter @sf311 Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 30. USA, Centre for Disease Control: fighting swine flue with viral marketing RSS, Widgets, ePostcards, Buttons,Twitter, Facebook, SMS news, Flickr, YouTube Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 31. Community Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 32. Two active NGOs lead German Open Government Community Efforts www.gov20.de Named best gov20 source for Germany by National ICT Association! Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 33. 2nd Government 2.0 Camp in Berlin organised by Gov20 Network NGO Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 34. Hacks4Democracy – organised by Open Data Network NGO Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 35. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 36. Gov 2.0 based on an Open Government Strategy reveals many benefits Builds trust and leads to higher acceptance, Better legislation, better decisions, better services Higher efficiency Lower corruption More citizen centric government …last but not least – gives public administration a human face Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 37. Implementation hindered by barriers which are mainly cultural Barriers How to address barriers: Technology? – No Build competence Citizen Interest? - No Lead from the top Money? – Yes/No Re-Prioritize ressources Competence? – Yes Nurture values of openness Culture – Yes and a culture of error tolerance Empower lower hierarchical levels Provide guidance with Social Media Policies Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 38. Questions? Contact Anke Domscheit-Berg Innovative Government Programs Lead, Microsoft Germany mailto: [email protected] [email protected] Twitter: @anked, @gov20de, @gov20campB Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 39. Backup 1. Useful Links (of all mentioned reference cases and some more) 2. Government 2.0 Tools „made by Microsoft“ Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 40. Good Practice Examples www.gov20.de – Blog of Government 2.0 Netzwerk Dtl. Non Profit Association www.gov20camp.de – gov20 Barcamp Germany 2010 www.innovative-verwaltung.de – German Federal Program „networked and transparent Admin“ www.essen-kriegt-die-kurve.de – City of Essen – Budget Reduction with eParticipation www.essen-soll-leiser-werden.de – City of Essen – Noise Reduction Program with eParticipation www.maerker.brandenburg.de – German „fixmystreet“ solution in State of Brandenburg www.mitgestalten-u.de – Strategy development at Federal Ministry for Environment eParticipation http://data.vancouver.ca – Open Data Portal City of Vancouver /Canada www.recovery.gov – USA stimulus program transparency homepage www.stadtgeschichte-coburg.de – digitale City Memory of City of Coburg / Germany www.direktzurkanzlerin.de - Questions online – answered by German Chancellor Angela Merkel www.stolenbikesboston.com - Stolen Bikes - Boston http://www.peertopatent.org/ - Patent applications review crowdsourced online USA http://www.peertopatent.org.au/ - Patent applications review crowdsourced online Australia http://beamartian.jpl.nasa.gov/ - mapping plante Mars - crowdsourcing http://www.berlin.de/projektzukunft/wettbewerbe/apps-contest/ - Apps 4 Berlin competition http://www.berlin.de/sen/wtf/voting/opendata.php - city of Berlin Online Voting about which Data citizens want most to be public Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 41. Open Data – fast and efficient with Cloud Technology 1. Open Government Data Initiative (OGDI) – Microsoft Azure hosted open source solution for simple and effective publication of public sector data • Used by: Vancouver, Edmonton Transparency • Link: http://data.vancouver.ca • Free solution download: http://ogdi.codeplex.com/ 2. Sharepoint/Business Intelligence • Based on Sharepoint • Reference Link: www.recovery.gov Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 42. Questions Tool for citizens/employees– open source solution / Cloud hosted 1. Microsoft Townhall Open Source Solution– hosted at Microsoft Azure Cloud platform, 2. Easy to customize, suitable for ideageneration or questions collection in communities • Demo Link: http://www.microsofttownhall.com/ • Reference Link (NASA Mars-Mapping): Collaboration http://beamartian.jpl.nasa.gov/townhall • Description: http://whatis.techtarget.com/definition/microsoft- townhall.html Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
- 43. Microsoft Gov 2.0 Links • Entrypage: http://www.microsoft.com/govready • Overview on material, guides, etc.: • http://www.microsoft.com/industry/government/guides/gov20.aspx • http://www.microsoft.com/industry/government/opengovdata/ Free Downloads (Englisch) Gov 2.0 Planning-Checkliste http://download.microsoft.com/download/7/3/6/73686719-527C-487E-8174- 6D5BCE6CE744/MSGov20PlanningChecklist.pdf Gov 2.0 Governance Plan (Template) http://download.microsoft.com/download/3/2/9/329F9AFF-FB06-4D25-812F- 7BBA7CB8E3F7/Microsoft_Gov20_Governance_Plan.docx Free Gov 2.0 Add Ons for Microsoft Products http://download.microsoft.com/download/1/5/C/15C33BAA-1CEE-431A-A8C0- 8D521BDA6B9A/MicrosoftGov20ValueAdd_2.pdf Datasheet Gov 2.0 for State and Local Government http://download.microsoft.com/download/1/E/1/1E131973-A8E9-4A38-8965- 2A9592E6A24D/2655_MS_GOV20_SLG_v4.pdf Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit