Analytics that count
Measuring what matters to drive improvement
Danny Gawlowski
Analytics are only as
useful as the changes
they inform
Photo by Dmitriy Demidov on Unsplash
Avoid analysis paralysis
Photo by NeONBRAND on unsplash
Analytics should
inform action
Photo by Jairph on Unsplash
Our goals today:
● Define what
you want to
achieve
● Identify the
analytics that
will help you
get there
● Set up a system for
continuous improvement
Me: Danny Gawlowski
● Assistant Managing Editor,
The Seattle Times
● Oversee our Digital Audience
teams
● Connect our newsroom and
our subscription strategy
Our winding road toward
meaningful analytics
Page views: before 2016
Manual tagging: 2016-17
Mixed metrics: 2017-18
In pairs, discuss:
● When have you been caught in analysis
paralysis?
● When have you followed metrics that felt
meaningless and not in support of your
goals?
Finding the most
meaningful analytics
Ask:
1. Goal-oriented: What do you want to
achieve?
2. Focused: What’s the best way to measure
that?
3. Accessible: What’s an approximate way
to measure that you have right now?
4. Actionable: Experiment, measure, adapt.
1. What do you want to achieve?
Goal-oriented
Photo by Afif Kusuma on Unsplash
2. What is the best
way to measure that?
Focused
Photo by patricia serna on Unsplash
Mini-Publisher Teams
MARCH 2018 - OCTOBER 2018
Mini-Publisher Teams
MARCH 2018 - OCTOBER 2018
Mini-Publisher Teams
MARCH 2018 - OCTOBER 2018
Mini-Publisher Teams
MARCH 2018 - OCTOBER 2018
Mini-Publisher Teams
MARCH 2018 - OCTOBER 2018
3. What’s an approximate way
to measure that you have now?
Accessible
CHARTBEAT
CHARTBEAT
HEADLINE TESTING
Click-through
rate (CTR)
increase: 47%
Why many of WA’s top
football seniors aren’t
getting college
scholarships
Photo by Alex Kondratiev on Unsplash
4. Experiment, measure, adapt
Actionable
In small groups, answer:
1. Goal-oriented: What do you want to
achieve?
2. Focused: What’s the best way to measure
that?
3. Accessible: What’s an approximate way
to measure that you have right now?
4. Actionable: Experiment, measure, adapt.
Gather the right people often
Review, experiment, review
● What is doing well?
○ What trends do you
see?
○ What can you do
more of?
○ What approaches
should be repeated?
Review, experiment, review
● What is doing poorly?
○ What trends do you
see?
○ What can you do less
of?
○ What approaches
should be changed?
Share knowledge
Share knowledge
In small groups, discuss:
1. What review process should I have for
my goals?
2. Who are the right people to gather?
3. How often should we meet?
4. How can we spread the knowledge?
Danny Gawlowski
dgawlowski@seattletimes.com
Slides and handout:
bit.ly/fresnonewstrain
Photo by Simone Secci on Unsplash
How can I help?

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