ArkGroup Public Sector Intranet presentation
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The document discusses engaging an organization in the development of a new intranet. It recommends getting involvement from management, staff, and IT to provide strategic direction, resources, content ownership, and technical support. It also discusses gathering requirements through current usage data, focus groups, surveys and analyzing themes. The requirements are then communicated through reports, information architecture diagrams, and wireframes. The design is validated through prototyping and usability testing.
![Contact O: Level 3, 50 York St Sydney NSW 2000 P: 1300 858 015 E: [email_address] W: www.objectivedigital.com B: www.usableworld.com.au ©2008 Objective Digital Pty Ltd www.objectivedigital.com](https://image.slidesharecdn.com/objective-digital-intranet-workshop-1224061440028894-9/85/ArkGroup-Public-Sector-Intranet-presentation-28-320.jpg)
ArkGroup Public Sector Intranet presentation
- 1. Engage your organisation Involving management, staff and IT in your intranet (re)development project James Breeze, Chief Experience Officer www.objectivedigital.com
- 2. Why engage your organisation? Executive: Strategic direction, funding, ownership Management: Content owners, provide resources, lead cultural change IT: Providers of platform, technical support, projects methodology, ‘gatekeepers’ Staff : User needs www.objectivedigital.com
- 4. Basis for requirements Context: your business, strategy, goals, ‘next big thing’, technical environment Content: content types, volume, functionality Users: user types, how and when they access content www.objectivedigital.com
- 5. Techniques for gathering requirements Current usage and search data Focus groups Ethnographic research Surveys www.objectivedigital.com
- 8. Qualitative analysis Themes Suggestions Language Concerns Requests Percentages www.objectivedigital.com
- 11. Communicating your needs www.objectivedigital.com
- 12. Communicating your needs Requirements report Information architecture (IA) Wireframes www.objectivedigital.com
- 13. Techniques for developing IA Brainstorm (within project team) Workshop (with key stakeholders) Card sorting open closed www.objectivedigital.com
- 16. Tools for documenting IA MS Word or Excel MS Visio Mindmap www.objectivedigital.com
- 19. Wireframe design IA and navigation design skeleton Low tech, easily edited Demonstrates navigation and page layout Wireframe for key page types www.objectivedigital.com
- 20. What to consider for wireframing Constraints – technical, CMS, accessibility Different page requirements Navigation depth and design www.objectivedigital.com
- 21. Techniques for wireframing Collaboration - Brainstorm with key resources – technical, design, IA Document with MS PowerPoint, MS Visio, Omnigraffle or other diagramming software www.objectivedigital.com
- 23. Validating your design www.objectivedigital.com
- 24. Validating your design Prototyping Paper prototyping HTML prototyping Usability testing Guerilla testing Formal testing www.objectivedigital.com
- 26. Typical usability test Brief explanation of project and process First impressions: user browses around the site and gives verbal impression Scenarios: user completes set tasks on the site Evaluation: user completes open and closed questions evaluating the site
- 27. Summary of organisational involvement Intranet governance Requirements - organisational strategy, technical platform, content, users Information architecture – brainstorming, cardsorting Wireframing - brainstorming Development – usability testing
- 28. Contact O: Level 3, 50 York St Sydney NSW 2000 P: 1300 858 015 E: [email_address] W: www.objectivedigital.com B: www.usableworld.com.au ©2008 Objective Digital Pty Ltd www.objectivedigital.com
Editor's Notes
- #2: Last minute prep. Combined a couple of shows