Copyright	©	2014	Splunk	Inc.
Splunk	for	
Business	Analytics
Brian	Hoover
Market	Specialist,	Business	Analytics	&	IoT
Different	lenses into	the	same	data
Smart	Manufacturing Biz	Ops	Center
IT	Ops	Center
Smart	Sales
Security	Ops	Center
Data	Reuse	=	Greater	Data	Leverage
Fraud	Ops	Center,	etc…
Customer	Use	Cases	for	Business	Analytics
CUSTOMER	
EXPERIENCE
DIGITAL
MARKETING
PRODUCT	
ANALYTICS
BUSINESS	
PROCESS	
ANALYTICS
Business	Analytics	– Examples
Customer	Experience
Business	
Process	Analytics
Product	Analytics Digital	Marketing
5
Potential	Value	using	Splunk
Documented	through	1000+	engagements	worldwide
ITSI,	
UBA
Domain	
Expertise
Data	
Science	
Expertise
Splunk
Expertise
Skill	Areas	for	Successful	Splunk	Machine	Learning	
Identify	use	cases
Drive	decisions
Understanding	of	
business	impact
SPL
Data	prep
Statistics	/	math	background
Algorithm	selection
Model	building
Business	Analytics
What	About	BI?
7
“Because	of	its	real-time	capabilities	
and	ability	to	integrate	a	unique	class	of	data	
with	structured	data	sources,	Splunk	is	often	already	
deployed	in	an	organization	for	operational	use	cases	
and	used	alongside	to	complement,	rather	than	replace,	existing	BI	
and	analytics	platform	investments”
Gartner	on	Splunk
8
Analysts Business	Users
Structured	Data	Sources
CRM ERP HR Billing Product Finance
Data	Warehouse
Traditional	BI	Approach
Splunk:	Complementing	BI	Investments
9
How	To	ID	Business	Analytics	Candidates
Follow	the	business	flow,	map	the	business	activity	and	identify	inefficiencies:
• data	silos
• human	intervention	required
• machine	data	must	be	deciphered	and	loaded	into	structured	storage
• spreadsheets!	indicate	analysis	that	might	be	automated
Human	troubleshooting	is	required	and	you	lack:
• access	to	event	data	(what	actually	happened)
• access	to	sufficient	detail	(fidelity)	(the	detail	at	every	step)
Real-time	decision	making	is	desired:
• too	much	data	too	fast	for	a	human	to	track
• requires	automated	alerts	/	decision	making	using	machine	learning
Business	Qualification
>
>
>
SMART	RETAIL
SMART	METER
SMART	SOLDIERS
C A L L 	 T O 	 A C T I O N
Art	Of	The	Possible	Workshop
Data	Source	Assessment
Be	The	Splunk	Expert
splunk.com/artofthepossible
Copyright	©	2014	Splunk	Inc.
Thank	You

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