Assertive Learning
“Gain More Confidence, Make Better Decisions and
Earn the Respect You Deserve”
 Rukiya Higgins – Moderator
 Michael Taylor – Speaker
 Jael Lamothe – Panelist
 Shreya Gupta – Panelist
Assertive Learning
Communication Behaviors
Aggressive Assertive
Passive
Aggressive
Passive
High openness of communication
Low openness of communication
High
consideration
for
others
Low
consideration
for
others
Assess your style
• Do you voice your opinion?
• Do you say yes when you really want to say no?
• How do people feel when they talk to you?
• Understand your communication style prior to
making any changes.
Use “I” Statements
“I” Statements = EFFECTIVE Communication and Conflict Resolution
Positives to using “I”
statements
Negatives to not using “I”
statements
Provides insight Sounding accusatory
Fosters clear and positive
communication
Indirect and non-specific
communication
Can help your relationships grow May hurt relationships
Assertive Behaviors – Verbal & Visual
Empathy
Check your
Emotions
Practice
Saying “No”
Body Language
Rehearse,
Rehearse, Rehearse
TO BE PASSIVE IS TO LET OTHERS DECIDE FOR YOU.
TO BE AGGRESSIVE IS TO DECIDE FOR OTHERS.
TO BE ASSERTIVE IS TO DECIDE FOR YOURSELF.
AND TO TRUST THAT THERE IS ENOUGH, THAT YOU
ARE ENOUGH.
Author ~Edith Eva Eger
Assertive Learning
Resource Links
Websites
• www.fastcompany.com/40474378/how-to-be-more-assertive-
at-work-when-thats-just-not-your-personality
• www.mayoclinic.org/healthy-lifestyle/stress-management/in-
depth/assertive/art-20044644
• www.positivepsychology.com/assertiveness/
• www.psychologytoday.com/us/blog/cui-bono/201211/are-i-
statements-better-you-statements

Assertiveness Learning - Gain More Confidence, Make Better Decisions, and Earn the Respect You Deserve!

  • 2.
    Assertive Learning “Gain MoreConfidence, Make Better Decisions and Earn the Respect You Deserve”  Rukiya Higgins – Moderator  Michael Taylor – Speaker  Jael Lamothe – Panelist  Shreya Gupta – Panelist
  • 3.
  • 5.
    Communication Behaviors Aggressive Assertive Passive Aggressive Passive Highopenness of communication Low openness of communication High consideration for others Low consideration for others
  • 6.
    Assess your style •Do you voice your opinion? • Do you say yes when you really want to say no? • How do people feel when they talk to you? • Understand your communication style prior to making any changes.
  • 7.
    Use “I” Statements “I”Statements = EFFECTIVE Communication and Conflict Resolution Positives to using “I” statements Negatives to not using “I” statements Provides insight Sounding accusatory Fosters clear and positive communication Indirect and non-specific communication Can help your relationships grow May hurt relationships
  • 8.
    Assertive Behaviors –Verbal & Visual Empathy Check your Emotions Practice Saying “No” Body Language Rehearse, Rehearse, Rehearse
  • 9.
    TO BE PASSIVEIS TO LET OTHERS DECIDE FOR YOU. TO BE AGGRESSIVE IS TO DECIDE FOR OTHERS. TO BE ASSERTIVE IS TO DECIDE FOR YOURSELF. AND TO TRUST THAT THERE IS ENOUGH, THAT YOU ARE ENOUGH. Author ~Edith Eva Eger Assertive Learning
  • 10.
    Resource Links Websites • www.fastcompany.com/40474378/how-to-be-more-assertive- at-work-when-thats-just-not-your-personality •www.mayoclinic.org/healthy-lifestyle/stress-management/in- depth/assertive/art-20044644 • www.positivepsychology.com/assertiveness/ • www.psychologytoday.com/us/blog/cui-bono/201211/are-i- statements-better-you-statements