Attendance Monitoring
Not because we have to!
Supporting Student Success
• Founded in 1824
• 34 000 Students
• 4 400 Staff
• 6 Faculties (2 campuses)
• 65 Buildings (over 200 000m2)
Institution profile
• International Student Visa Reporting (We 'have to'!)
• Retention Rates
• Progression Rates
• Early identification of students who are starting to disengage
Project drivers
Student Engagement Monitoring - Framework
• Measures for early identification of struggling students
• Early interventions to target & support those students
• Systems for monitoring & reporting student progress
• Business process design to highlight institutional best practice
• Supportive not punitive
Student Engagement Monitoring – Business Process Design
• Governance
• Overcoming collegiate practices
• Centralised timetable
• Centralised processes
• Disseminating best practice
• Training 4000 staff
• Responsive to staff engagement
Student Engagement Monitoring - Measures
• Moodle Engagement
• Submitting Coursework on time / Attending assessments
• Coursework / Assessment Marks
• Attendance
Supporting
students to
succeed
Attendance rate vs. Overall mark (2015/16 pilot)
Student Engagement Monitoring - Interventions
• Trigger Warning 1
• Friendly email based on attendance
• Trigger Warning 2
• Appointment email (all measures)
• Meeting
• 2nd Meeting Opportunity
• Students at risk of failure procedure (formal process)
Student Attendance Monitoring – Timeline
Baseline – Self registration for International students
Year 1 (14/15) – Small Pilot Simac Presto
• Level 3 Foundation & some Level 4 cohorts
• Self registration not scalable
Year 2 (16/17) – Lareger Pilot Simac Presto
• Level 3 Foundation & some Level 4 cohorts
Year 3 (17/18) - Implementation
• All Level 3 & 4 cohorts (and Level 5 pilot cohorts)
Year 4 (18/19) - Business as usual
• All level 3, 4 & 5 (and Level 6 pilot cohorts)
• Founded in 1824
• 34 000 Students
• 4 400 Staff
• 6 Faculties (2 campuses)
• 65 Buildings (over 200 000m2)
Institution profile
Student Engagement Monitoring - Systems
• Attendance Monitoring
Student Engagement Monitoring - Systems
• Student Engagement Monitoring Dashboard
Student Engagement Monitoring – Challenges
• Systems or processes
• Autonomous faculties
• Planned vs. Reality
Student Engagement Monitoring – Bonus Consequences
• Centralised record for trend analysis
• Improved data quality feedback loop
• Real time space utilisation
• Potential for improved scheduling
• Schedule the most interesting lectures in the least popular
time slots?
Student's story
(they don't mind touch cards)!
16
No 'average students'...
Struggling to adapt to life at Uni
Some additional support needed
17
Weekly timetable reminder
18
...Hit ‘reply’
19
Trigger 1 email
• International Student Visa Reporting (We 'have to'!)
• Retention Rates
• Progression Rates
• Early identification of students who are starting to disengage
Project drivers
Invite to support appointment
Student Engagement Monitoring – ‘Success’
Hi Natalie, I am aware that I have missed some
lessons. I appreciate that the university is
concerned and is willing to help. I have had a
family emergency...
That was good of the University to notice that
I'm struggling and happy for the opportunity to
have an appointment...
Tutor's story
25
Takes time to get used to taking registers consistently
Love the analytics and engagement data at fingertips
Like the human input into the process
Meeting the Team made a big difference
27
1.Take a register!
2. Access reports!
3. Take part in Student Early Warning led by the engagement team!
Algorithms, on-site SQL
databases, the VPN tunnel
cloud
Communication avenues,
sign-posting, linking student
services, student
appointments
Student Engagement Monitoring – ‘Success’
Further information
For Staff
• http://www.celt.mmu.ac.uk/sem/
For Students
• https://www2.mmu.ac.uk/attendancefaq/
Student Engagement Monitoring - Framework
• Measures for early identification of struggling students
• Early interventions to target & support those students
• Systems for monitoring & reporting student progress
• Business process design to highlight institutional best practice
• Supportive not punitive
PrestoFlow
Process support and management:
• Flexible baked in workflow system
• Supports processes, policies and
procedures
• Holistic engagement (VLE, marks,
hand-in’s etc)
• Initiates workflow upon defined
triggers being met
Create triggers
Institutions can
determine what
actions need to be
taken based on the
measurements. With
our intelligent
software this is made
easy to configure and
create triggers and
workflows
Video, click on image to start
Handle triggers
Every trigger is
linked to an action.
With every action it
is clear what steps
need to be taken.
Student Engagement Monitoring – Business Process Design
• Governance
• Overcoming collegiate practices
• Centralised timetable
• Centralised processes
• Disseminating best practice
• Training 4000 staff
• Responsive to staff engagement
Anything I can
clarify?
Attendance monitoring: Not because we have to!

Attendance monitoring: Not because we have to!

  • 2.
    Attendance Monitoring Not becausewe have to! Supporting Student Success
  • 3.
    • Founded in1824 • 34 000 Students • 4 400 Staff • 6 Faculties (2 campuses) • 65 Buildings (over 200 000m2) Institution profile
  • 4.
    • International StudentVisa Reporting (We 'have to'!) • Retention Rates • Progression Rates • Early identification of students who are starting to disengage Project drivers
  • 5.
    Student Engagement Monitoring- Framework • Measures for early identification of struggling students • Early interventions to target & support those students • Systems for monitoring & reporting student progress • Business process design to highlight institutional best practice • Supportive not punitive
  • 6.
    Student Engagement Monitoring– Business Process Design • Governance • Overcoming collegiate practices • Centralised timetable • Centralised processes • Disseminating best practice • Training 4000 staff • Responsive to staff engagement
  • 7.
    Student Engagement Monitoring- Measures • Moodle Engagement • Submitting Coursework on time / Attending assessments • Coursework / Assessment Marks • Attendance
  • 8.
    Supporting students to succeed Attendance ratevs. Overall mark (2015/16 pilot)
  • 9.
    Student Engagement Monitoring- Interventions • Trigger Warning 1 • Friendly email based on attendance • Trigger Warning 2 • Appointment email (all measures) • Meeting • 2nd Meeting Opportunity • Students at risk of failure procedure (formal process)
  • 10.
    Student Attendance Monitoring– Timeline Baseline – Self registration for International students Year 1 (14/15) – Small Pilot Simac Presto • Level 3 Foundation & some Level 4 cohorts • Self registration not scalable Year 2 (16/17) – Lareger Pilot Simac Presto • Level 3 Foundation & some Level 4 cohorts Year 3 (17/18) - Implementation • All Level 3 & 4 cohorts (and Level 5 pilot cohorts) Year 4 (18/19) - Business as usual • All level 3, 4 & 5 (and Level 6 pilot cohorts)
  • 11.
    • Founded in1824 • 34 000 Students • 4 400 Staff • 6 Faculties (2 campuses) • 65 Buildings (over 200 000m2) Institution profile
  • 12.
    Student Engagement Monitoring- Systems • Attendance Monitoring
  • 13.
    Student Engagement Monitoring- Systems • Student Engagement Monitoring Dashboard
  • 14.
    Student Engagement Monitoring– Challenges • Systems or processes • Autonomous faculties • Planned vs. Reality
  • 15.
    Student Engagement Monitoring– Bonus Consequences • Centralised record for trend analysis • Improved data quality feedback loop • Real time space utilisation • Potential for improved scheduling • Schedule the most interesting lectures in the least popular time slots?
  • 16.
    Student's story (they don'tmind touch cards)! 16
  • 17.
    No 'average students'... Strugglingto adapt to life at Uni Some additional support needed 17
  • 18.
  • 19.
  • 20.
    • International StudentVisa Reporting (We 'have to'!) • Retention Rates • Progression Rates • Early identification of students who are starting to disengage Project drivers
  • 23.
    Invite to supportappointment
  • 24.
    Student Engagement Monitoring– ‘Success’ Hi Natalie, I am aware that I have missed some lessons. I appreciate that the university is concerned and is willing to help. I have had a family emergency... That was good of the University to notice that I'm struggling and happy for the opportunity to have an appointment...
  • 25.
  • 27.
    Takes time toget used to taking registers consistently Love the analytics and engagement data at fingertips Like the human input into the process Meeting the Team made a big difference 27
  • 28.
  • 29.
  • 30.
    3. Take partin Student Early Warning led by the engagement team! Algorithms, on-site SQL databases, the VPN tunnel cloud Communication avenues, sign-posting, linking student services, student appointments
  • 31.
  • 32.
    Further information For Staff •http://www.celt.mmu.ac.uk/sem/ For Students • https://www2.mmu.ac.uk/attendancefaq/
  • 33.
    Student Engagement Monitoring- Framework • Measures for early identification of struggling students • Early interventions to target & support those students • Systems for monitoring & reporting student progress • Business process design to highlight institutional best practice • Supportive not punitive
  • 34.
    PrestoFlow Process support andmanagement: • Flexible baked in workflow system • Supports processes, policies and procedures • Holistic engagement (VLE, marks, hand-in’s etc) • Initiates workflow upon defined triggers being met
  • 38.
    Create triggers Institutions can determinewhat actions need to be taken based on the measurements. With our intelligent software this is made easy to configure and create triggers and workflows Video, click on image to start
  • 39.
    Handle triggers Every triggeris linked to an action. With every action it is clear what steps need to be taken.
  • 40.
    Student Engagement Monitoring– Business Process Design • Governance • Overcoming collegiate practices • Centralised timetable • Centralised processes • Disseminating best practice • Training 4000 staff • Responsive to staff engagement
  • 41.