Accessibility, Usability and User Centred Design (Usability workshop)
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This document outlines instructions for a usability testing workshop. It instructs groups of 3 to 5 members to assess the usability of a web application by considering its purpose, content, navigation, and user inputs. The groups are asked to test a social networking, e-government, or e-learning website and provide a report with the website details, testing strategy, results, and recommendations. The report should also include a reflection on the assessment process. The document recommends using both performance and satisfaction metrics for a valid face-to-face or online usability test. It also provides resources for usability testing tools.
Accessibility, Usability and User Centred Design (Usability workshop)
- 1. AccessibilityUsabilityUser centred designUsability testing workshop2
- 2. Usability workshopPilot usability assessment exerciseGroup activity (3 to 5 members)GoalTo assess and eventually contribute to the improvement of the usability of a web application considering, at least, its purpose, content, navigation support and user input options Suggested types of wed applications to considerSocial networking websitese-Government websitese-Learning websites2David Lamas, TLU, 2010
- 3. Usability workshopOutcomeReport on the pilot usability assessment exercise for the chosen websiteIt should includeWebsite identification and description Usability testing strategyUsability testing resultsRecommendations for usability improvementCritical reflection on the underlying options and achieved results of the pilot usability assessment exerciseDavid Lamas, TLU, 20103
- 4. Usability workshopMinimal assessment approachShould consider both…Performance and satisfaction metrics; andValid face to face and online usability assessmentDavid Lamas, TLU, 20104
- 5. ResourcesToolsMacSilverbackhttp://silverbackapp.com/PCCamtasiahttp://www.techsmith.com/camtasia.asp(there is also a Mac version)David Lamas, TLU, 20105
- 6. ToolsOn-line testing tools are listed byCheck Craig Tomlin athttp://www.usefulusability.com/24-usability-testing-tools/David Lamas, TLU, 20106