Barriers to communication

Barriers to communication

• 1.
  BARRIERS TO COMMUNICATION
• 2.
  Semantics (coding /decoding)- •Similar Pronunciation but multiple meaning. • Badly expressed message – incoherence, poor sentence structuring and jargons • Wrong interpretation • Unqualified assumption by sender / receiver • Technical language / jargon
• 3.
  Organizational Barriers- • Organizationalculture impacts freedom and trust • Organizational rules and regulation • Status relationship • Complexity in organizational structure • Inadequate facilities and opportunities • Lack of cooperation between senior and subordinate.
• 4.
  • incompatible needsand expectations • relative status and power of participants
• 5.
  Inter-personal Barriers- • differenteconomic, educational and status level of sender and receiver • Shortage of time for employee • Lack of trust for employee’s needs and expectations • Desire to capture authority by retaining information • Fear of losing power of control • Information overload to employees
• 6.
  Individual / Psycho-sociologicalBarriers- • Inattention • Poor retention • Undue importance of written words • Defensiveness • Closed minds – lack of background knowledge. • State of health – lack of alertness. • Filtering
• 7.
  • Style • Linguisticaccent • The form of expression • Level of drama / gestures • Humour • Brevity • Choice of discriminatory or non- discriminatory communication
• 8.
  Barriers faced bysubordines during communicating to seniors- • Lack of proper channel • No interest to communicate • Lack of cooperation and mutual understanding • Lack of trust and co-ordination • Poor social relationship • Fear of penalty.
• 9.
  Cross-cultural / GeographicBarriers- • Language • Values and norms of behavior • Social relationship • Concept of space • Non-verbal communication • Perception
• 10.
  • National character/ basic personality • Technological Barriers • Lack of knowledge of technology • Advancement in technology • Noise • Fear of lack of security
• 11.
  Overcoming Barriers- • Fosteringgood relationships • Purposeful and well directed /focused • Co-ordination between superior and subordinate • Avoid technical language • Feed back to avoid selective perception • Accuracy
• 12.
  • Clarity inmessage • Flat organizational structure • Division of labour • Organizational policies • Reduction of semantic problems • Proper communication channels • Right feed back
• 13.
  Rules for overcomingsender-oriented barriers- • Plan and clarify ideas • Discuss, collate and pre-plan • Create a climate of trust and confidence • Empathize, win the trust • Time your message carefully keep the when and where in mind
• 14.
  • Reinforce wordswith action harmonious words and actions • Communicate efficiently -------