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Barriers to communication part 2
This document outlines several barriers to effective communication and principles for overcoming them. The main barriers are semantic or language-based issues, physical obstacles like noise or distance, psychological factors such as attitudes or selective perception, and organizational problems including policies, structure, and hierarchy. Principles for improving communication include using clear, complete, concise, considerate, courteous, correct, cost-conscious language and being coherent.
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Barriers to communication part 2
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- 2. Semantic(language)Barriers • Interpretation of symbols • Interpretation of words • Lack of vocabulary • Language variation • Denotation and connotation • Misunderstanding of direction
- 3. Physical Barriers • Noise • Time • Distance • Gender • Age • Incomplete information
- 4. Psychological Barriers • Attitude & opinion • Emotion • Selective perception • Past experience • Inattentiveness • Poor listening • Wrong comprehension • Egotism • Status barrier • Negative attitude of superior/subordinate
- 5. Organizational Barriers • Hierarchical structure • Organizational rules & regulations • Wrong choice of medium • Organizational policy • Complex structure • Non conducting of staff meeting •
- 6. PRINCIPLES OF COMMUNICATION/7’C • Clarity (thought & expression) • Completeness • Conciseness • Consideration (adopt u attitude/avoid gender) • Courtesy (politeness/kindness) • Correctness (language,style,time) • Cost conscious • Cleanliness • Concrete/coherence