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Barriers to Effective Communication Powerpoint Presentation
This document defines communication barriers and lists various types of barriers that can interfere with effective communication. It identifies physical, organizational, cultural, language, channel, interpersonal, individual, attitudinal, listening and speaking barriers. Some examples of barriers provided include large physical work spaces, outdated equipment, complex rules, different languages, inappropriate mediums, lack of trust, selective perception, prejudices and interrupting the speaker.
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Introduction to communication barriers, defining various aspects that hinder effective communication in workplaces.
Detailed exploration of various barriers: physical, organizational, cultural, language, channel, interpersonal, individual, attitudinal, listening, and speaking barriers.
Acknowledgment of the presenters of the material on communication barriers.
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Barriers to Effective Communication Powerpoint Presentation
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- 2. DEFINITION OF COMMUNICATION BARRIERS Aspectsof or conditions in a workplace that interfere with effective exchange of ideas or thoughts. Such barriers include (1) status differences (2) gender differences (3) cultural differences (4) prejudices (5) the organizational environment
- 3. BARRIERS TO EFFECTIVE COMMUNICATION •PYHISICAL BARRIERS • ORGANISATIONAL BARRIERS • CULTURAL BARRIERS • LANGUAGE BARRIERS • CHANNEL BARRIERS • INTERPERSONAL BARRIERS • INDIVIDUAL BARRIERS • ATTITUDINAL BARRIERS • LISTENING BARRIERS • BARRIERS WHILE SPEAKING
- 5. • Language • Usageof different words with same meaning. • whether the customer is able to convey what exactly is there on his mind or not. • Bargaining • Items given on credit (the only loss making event) • Product expiry- The companies nowadays takes its product back so it isn’t a major problem.
- 6. • People bargingat the time of Shop closure • Selling substitutes ( success rate 90%) • People don’t have time to waste therefore the service should be quick and efficient. • Small problems- (chutta) people are hesitant to give change, arguments with people
- 7. PHYSICAL BARRIERS • Physicalbarriers are often due to the nature of the environment. • Physical Organizational Barrier includes internal and external environment like : – large working areas physically separated from others – poor lighting – staff shortage – outdated equipments – background noise
- 8. ORGANIZATIONAL BARRIERS • Poororganizational culture, climate • Stringent rules and regulations • Status and relationship • Complexity • Inadequate facilities/ opportunities of growth and improvement
- 9. CULTURAL BARRIERS • Ageand gender • Education and cultural background • Social status and economic position • Temperament • Health and beauty • Popularity • Religion • Political belief • Ethics, values, motives • Assumptions • Aspirations • Rules and regulations, • Standards and priorities
- 10. LANGUAGE BARRIERS • Differentlanguages, vocabulary, accents, dialects represent national/ regional barriers. • Semantic gaps are words having similar pronunciation but multiple meanings. • Badly expressed message, wrong interpretation and unqualified assumptions. • The use of difficult or inappropriate words/ poorly explained or misunderstood messages can result in confusion.
- 11. CHANNEL BARRIERS • Ifthe length of the communication is long, or the medium selected is inappropriate, the communication might break up • It can also be a result of the inter-personal conflicts between the sender and receiver • Lack of interest to communicate • Information sharing or access problems which can hamper the channel and affect the clarity, accuracy and effectiveness.
- 12. INTERPERSONAL BARRIERS • Lackof Trust • Lack of Knowledge of non-verbal communication • Wish to capture authority • Fear of losing power of control • Lack of Motivation • Lack of co-operation, fear of penalty and poor relationship
- 13. INDIVIDUAL BARRIERS • Individual'sperceptual and personal discomfort. • Two individuals’ mental perception may/may not be identical • Style • Selective perception • Halo effect • Poor attention and retention • Defensiveness • Close mindedness • Insufficient filtration
- 14. ATTITUDINAL BARRIERS • Itcomes about as a result of problems with staff in the organization. • Limitation in physical and mental ability, intelligence, understanding, pre-conceived notions, and distrusted source divides the attention and create a mechanical barrier which affects the attitude and opinion.
- 15. LISTENING BARRIERS • Interruptingthe speaker • Not maintaining eye contact with the speaker • Rushing the speaker to complete what he/she has to say • Making the speaker feel as though he/she is wasting the listener's time • Being distracted by something that is not part of the on-going communication • Getting ahead of the speaker and completing his/her thoughts • Ignoring the speaker's requests • Asking too many questions, for the sake of probing
- 16. BARRIERS WHILE SPEAKING •Unclear messages • Lack of consistency in the communication process • Incomplete sentences • Not understanding the receiver • Not seeking clarifications while communicating
- 17. THANK YOU Presented By:- ANJALIKAMATH RUTALI PATIL SANJANA PEDNEKAR DEEPALI SHARMA VINAY VAISHNAV ANKIT KUMAR