B.E computer science with 4 years experience as IT Support Engineer

B.E computer science with 4 years experience as IT Support Engineer

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  SELVANATHAN P IT SupportEngineer Mobile no: +966 571891731 Email id: [email protected] Skype id: [email protected] I am a Bachelor of Computer Science Engineering in profession, dedicated in the field of computer Networking, Applications and Hardware work as an IT Support Engineer in an Industrialize company covering different area of projects. OBJECTIVE Seeking a stimulating and challenging role where technical skills creativity and strong sense of responsibility and positive attitude would be beneficial and desirable. Where I can contribute my knowledge to the successful growth of the Organization with and in turn would improve my personal and professional skills as well. SUMMARY • Total 4 years of experience • Hands on experience in troubleshooting Network & Hardware Problem. • Experience on troubleshooting PC Hardware problems, proficient in network connectivity troubleshooting, TCP/IP, Ethernet, LAN. • Install, configure and maintain Server, operating systems(XP,Vista,7, 8), outlook, network printers & scanners application software and system management tools. • Install, upgrade and support for antivirus, nano Station, Wi-Fi devices, switch & routers. • Excellent verbal/written communication skills, teamwork and interpersonal skills. • Ability to work under pressure and resourcefulness. ACADAMEIC QUALIFICATION • Bachelor of Engineering in Computer Science under Anna University, Chennai. Certification Courses  JAVA Course in CSC computer education.  SQL, Visual Basic in CSC computer education. WORK EXPERIENCE: 1. Company: ABDUL ALI AL-AJMI CO. Designation : IT Support Engineer Duration : 18 February 2015 to 20December 2015 1. Project: Riyadh Region Role: IT Support Engineer Duration: 10 months
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  Job Responsibilities:  Install,configure, and maintain all Servers, all operating systems, application software and system management tools.  Trouble Shooting PC (Hardware & Software), Outlook, Printers and Scanners.  Troubleshooting of Nano Station, Wi-Fi Devices, Switch, Routers, and LAN Cable.  Solving Problems in Offsite through Team Viewer.  Manage and monitor all installed systems and infrastructure. 2. Project: Jizan Region Role: In charge of IT Dept. Duration: 21st December 2015 to Present Job Responsibilities: Application • Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2008/ 2012 • Install, upgrade, support and troubleshoot Web Server related problems running, IIS, Web Sphere, etc. Desktop • Install, upgrade, support and troubleshoot Windows XP,7 and Microsoft Office 365 support and any other authorized desktop applications Hardware • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment • Customize desktop hardware to meet user specifications and site standards Network • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime. Troubleshooting network connectivity in a LAN/WAN environment • Requesting and coordinating vendor support • Develop trends by monitoring and analyzing incoming calls, problems and support requests. 2. Company : CMC Pvt. Ltd, Chennai Duration : 1st August-2012 to 31st December-2014 Role : Technical Support Engineer Job Responsibilities:  Domain joining implementation to all south India branches of Tamilnadu mercantile bank.  Troubleshooting PC Hardware problems and printer’s problems.  Making static IP to all PC and configuring to join Domain.  Install ,Upgrade and activate MS Office & Kaspersky Antivirus.  Provide 1st and 2nd level support.  Maintain security, backup, and redundancy strategies.
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  SKILL SET:  Language: C, C++, JAVA  Packages : MS Office, Adobe Photoshop  Web programming : HTML  Operating systems : Windows XP, 7, 8  Networking : DNS , DHCP I hereby assure you that the information furnished above is true to the best of my knowledge. Date: Place: (SELVANATHAN.P) Personal Details Date of Birth 12/05/1990 Nationality Indian Passport No K1052359 Contact Address 8/55,Thiruvalluvar Nagar, Abatharanapuram, Vadalur-607303, Cuddalore(Dist), TamilNadu, India.