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Behind the Book: Gene Kim's Top Takeaways from Researching and Writing 'The DevOps Handbook'
The document discusses insights from Gene Kim's research and writing of 'The DevOps Handbook,' highlighting the book's extensive metrics, case studies, and findings on high-performing teams in DevOps. Key takeaways include the enhanced agility, reliability, and security of top performers, as well as the predictors of deployment success. The content also covers lessons from notable companies in implementing DevOps practices and invites engagement with additional resources and learning opportunities.
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Behind the Book: Gene Kim's Top Takeaways from Researching and Writing 'The DevOps Handbook'
- 1. Behind the Book:Gene Kim’s Top Takeaways from Researching and Writing ‘The DevOps Handbook’ Gene Kim, Co-author of "The DevOps Handbook" and "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win” Tim Buntel, VP Products, XebiaLabs
- 2. 2 Housekeeping ▪ This webinaris being recorded ▪ Links to the slides and the recording will be made available after the presentation ▪ You can post questions via the GoToWebinar Control Panel. ▪ Your submitted questions, the ones you submit during the webinar here or via twitter @xebialabs #DevOpsHandbook are eligible for a chance to win a copy of ‘The DevOps Handbook’!
- 3. 3 Meet Your Presenters TimBuntel VP of Products @tbuntel Gene Kim Co-author of "The DevOps Handbook" and "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win” @RealGeneKim
- 4. 4 The DevOps Handbookis Here! ▪ 5+ years in the making ▪ 23 chapters ▪ 48 case studies ▪ 98,124 words ▪ 48 images ▪ 503 endnotes ▪ 192 footnotes
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- 6. 6 High Performers AreMore Agile 200x 2,555x more frequent deployments faster lead times than their peers Source: Puppet Labs 2015 State Of DevOps Report: https://puppet.com/resources/white-paper/2016-state-of-devops-report
- 7. 7 High Performers AreMore Reliable 3x 24x lower change failure rate faster mean time to recover (MTTR) Source: Puppet Labs 2015 State Of DevOps Report: https://puppet.com/resources/white-paper/2016-state-of-devops-report
- 8. 8 High Performers AreMore Secure and Controlled 2x 29% less time spent remediating security issues more time spent on new work Source: Puppet Labs 2015 State Of DevOps Report: https://puppet.com/resources/white-paper/2016-state-of-devops-report
- 9. 9 High Performers Winin the Marketplace 2x 50%more likely to exceed profitability, market share & productivity goals higher market capitalization growth over 3 years* Source: Puppet Labs 2014 State Of DevOps
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- 11. 11 What is theOne Question that Predicts Performance with Startling Accuracy?
- 12. 12 “To what degreedo we fear doing deployments?” Source: Puppet Labs 2015 State Of DevOps: https://puppetlabs.com/2015-devops-report
- 13. 13 Deployment Lead Time Predicts… ▪ Ability for Dev and Ops to share a “common source of truth” ▪ Effec<veness of our automated tes<ng in the deployment pipeline ▪ Ability to quickly deploy into produc<on without causing chaos and disrup<on ▪ Ability to detect and correct problems through monitoring ▪ Ability for Dev and Ops to work together in a way that is “win / win” ▪ How quickly developers can get feedback on their work − Tes<ng, deploying, produc<on outcomes, customer outcomes
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- 15. 15 Nordstrom Value StreamMapping ▪ Courtney Kissler, VP Store Technologies ▪ Initial areas of focus: e-commerce/web, mobile app team, in-store cafeteria systems ▪ Value stream mapping workshop − Mainframe application: Cosmetic Business Office app − Long lead times, high error rates
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- 17. 17 The Birth AndDeath Of Etsy Sprouter ▪ Conway’s Law: “if you have four groups working on a compiler, you’ll get a four pass compiler” ▪ A story about teams of engineers implementing changes − Devs and DBAs − Devs and DBAs and Sprouter team − Devs
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- 19. 19 Capital One: DevOpsSec Source:Tapabrata Pal, Capital One
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- 21. 21 Improvement Blitzes ▪ LinkedInOperation Inversion ▪ Etsy Hack Week ▪ Facebook Hack Week
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- 23. 23 Case Study: 2005 GoogleWeb Services Transformation
- 24. 24 The DevOps Handbookis Here! ▪ 5+ years in the making ▪ 23 chapters ▪ 48 case studies ▪ 98,124 words ▪ 48 images ▪ 503 endnotes ▪ 192 footnotes
- 25. 25 Want More LearnMore? To receive the following: ▪ A copy of this presentation ▪ See early drafts of our upcoming DevOps Handbook ▪ The 140 page excerpt of The Phoenix Project ▪ Videos and slides from DevOps Enterprise 2014-2016 ▪ Link to the DevOps Audit Defense Toolkit ▪ One hour excerpt of The Phoenix Project audiobook Just pick up your phone, and send an email: To: [email protected] Subject: devops [email protected] devops
- 26. 26 What are otherDevOps learnings you’ve had in your journey?
- 27. 27 Session ID: DevOps Enables Dynamic,Learning Organizations…
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- 29. 29 Dr. Steven Spear’sFour Capabilities 1. See problems as they occur 2. Swarm and solve problems to create new knowledge 3. Spread new knowledge throughout the organization 4. Leaders create new leaders Source: Dr. Steven Spear
- 30. 30 DevOps Enterprise: Lessons Learned ▪ On Oct 19-21, we held the second DevOps Enterprise Summit, a conference for horses, by horses ▪ Speakers included fiMy leaders from: − Macy’s, Disney, Target, GE Capital, Western Union, Sherwin Williams, Blackboard, Nordstrom, Telstra, US Department of Homeland Security, CSG, Raytheon, IBM, Ticketmaster, MITRE, Marks and Spencer, Barclays Capital, MicrosoM, Na<onwide Insurance, Capital One, Gov.UK, Fidelity, Rally SoMware, Neustar, Walmart, PNC, ADP, …
- 31. 31 ObservaAons ▪ They were using the same technical prac<ces and geng the same sort of metrics as the unicorns − Target: 100+ deploys per week, < 10 incidents per month, enabled 53 business ini<a<ves − Capital One: 100s of deploys per day, lead <me of minutes − Macy’s: 1,500 manual tests every 10 days, now 100Ks automated tests run daily − Disney: Has embedded nearly 100 Ops engineers into LOB teams across the enterprise − Na<onwide Insurance: Re<rement Plans app (COBOL on mainframe) − Raytheon: tes<ng and cer<fica<on from months to a day − US CIS: security and compliance tes<ng run every code commit
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- 33. 33 § Continuous Deliveryand DevOps pioneer, authority and technology leader § Global team in US, Europe & APAC § Consistently recognized by leading industry analysts Connecting the dots for Continuous Delivery at enterprise scale About XebiaLabs VISIBILITY AUTOMATION CONTROL
- 34. 34 Award-winning tools, recognizedby leading industry analysts Orchestrate, automate and get visibility into release pipelines Automate and standardize complex application deployments Analyze test results across multiple test tools XebiaLabs Solutions: Connecting the dots for Continuous Delivery at enterprise scale
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