Bluedart

Bluedart

• 1.
  Submitted By:- Name :Deepshikha Verma Roll No. 24/138
• 2.
  Blue Dart Ltd. Started as a partnership firm in 1983 under the name Blue Dart Courier Service.  It was registered as a private limited company with the new name Blue Dart Express Pvt Ltd in 1990.  The company became a public limited company in 1994.  South Asia's leading integrated air express carrier and premium logistics-services provider.  The company has the most extensive domestic network covering over 13,880 locations, and service more than 220 countries and territories worldwide.
• 3.
  Employee Morale &Motivation  98.3% of the employees participated in the Annual Employee Satisfaction Survey (ESS).  Active participation of management and senior management team through interactions and meeting with employees.  Active leadership score has increased from 94.4% in 2015 to 94.6% in 2016.  The employee engagement score was at an all-time high at 94.8% in 2016 from 94.00% in 2015.  Other high-scoring areas were ‘Pride in Working for Blue Dart (94.8%); Employee Engagement (97.4%).
• 4.
  Performance Management  Theperformance management system is managed through the online HRIS platform, PRIDE, known as Motiv8 ePMS for all management cadre employees.  It has a competency framework subset (Motiv8, i.e., 8 competencies) which is interlinked and is used for the assessment of an employee along with the KRA/ KPI assessment.  Employees undergo the appraisal process through Motiv8 online ePMS process.
• 5.
  NALDP  To developthe competency aspect of the employees, various trainings have been incorporated to strengthen the development culture.  New Age Leadership Development Program (NALDP) - a customized supervisory Leadership Development Program.  The three stages are-: Prarambh – Key supervisory skills; Neev – Team building and management skills and Udaan – Leadership skills. Delivering Smiles.  This is a continuous training for the Front Line Operations Employee on how to interact with customers, grooming, behavior, problem solving skills etc., to make the customer experience a delightful one.
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  Employee Reward &Recognition  In order to keep the motivation level high of the employees and recognize outstanding work done by them.  Employee of the Year award  On-the-spot Bravo award by individual managers for excellent work.  Prestigious Super Darter award for achievements beyond the call of duty.  True Blue Club membership on completion of 5 years of service.
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  OTHER PROGRAMS  Upstairs2016 - GoTeach Initiative promotes equal education opportunities, 7 children of Blue Darters have been selected for Upstairs scholarship in year . Through the Upstairs program the company has supported the selected employees children with financial assistance for three years.  Appreciation Fortnight - In an endeavor to make thanksgiving and appreciation a part of the organization culture via a structured process, the second edition of Appreciation Fortnight was celebrated from 9th - 21st November. Thank You post cards and badges were given to each and every Blue Darter by Senior Management and Managers to acknowledge the team contribution with a note of appreciation.
• 8.
  OTHER PROGRAMS  XITE2016: XITE is a Talent Management initiative started by XBU India HR Council (IHC) and ably supported by the Indian Steering Committee (ISC) to nurture & promote internal talent movement for challenging roles across DHL business in India via various XBU projects. Blue Dart and DHL units collaborate with each other by sending employees for certain projects across business divisions.  STEP (Subsidized Tuition & Educational Plan):This policy enables employees to acquire higher qualification skills to boost career prospects/ personal development/ improve effectiveness on current assignment. Blue Dart believes in continuing such good people practice and encouraging more and more employees to take advantage of this policy.
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  OTHER PROGRAMS  BRACE(Blue Darts Reimbursement of Accident Claims & Expenses): This is a wellness initiative which aims at providing timely relief including reimbursement of medical expenses.  Blue Bubbles: A diversity and inclusiveness framework at Blue Dart, the Blue Bubbles launched on International Women’s Day (March 8). Over 160 women Blue Darters have been covered under this program in previous year. Under the Blue Bubbles policy, some initiatives for women Blue Darters have been recommended such as Career break leave / relocation options and Half Day Working Provision opportunities.
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  References  https://www.bluedart.com  https://www.peoplematters.in/article/culture/41-blue-dart- express-people-power https://www.indiainfoline.com/company/blue-dart-express- ltd/management-discussions/4177
• 11.
  Thank You