Essential Human Behavior

Communication is defined as the process by which individuals exchange information using symbols, signs, and behaviors. It involves the use of symbols, codes, and culture and can occur spontaneously through various channels in either a linear, interactional, or transactional manner. Competent communication focuses on the ethical process rather than just outcomes and takes place in various contexts including mass communication, public speaking, small groups, intercultural settings, organizations, interpersonal interactions, listening, and nonverbal exchanges.