Land and Expand?
Not so Fast
Art Koenig
xGEL Data Systems
Presented at
Business of Software USA
2025
D-Day 6 June 1944 Public Domain National Archives Identifier: 195515
Where You Want to
Go
Where You Are
Now
Innovators
Early
Majority
Early
Adopters
Laggards
Late
Majority
After Everett Rodgers (1962), Lee James and Warren Schirtzinger
/Regis McKenna (RMI) (1989) , Geoffery Moore (1991)
Technology Diffusion Theory 101
The People Who Adopt “Your Stuff”
The Chasm
aka “The Moat of
Despair”
aka “ The Valley of
Death”
What’s a computer?
Finance
Capital
Overlord
Territory
Wild
West
Black
Ops
Mad Professor
True Believers
Visionaries
Mad Professor
True Believers
Mad Professor
True Believers
Visionaries
Mad Professor
True Believers
Visionaries
Mad
Professor
True
Believers
Innovators
Early
Majority
Early
Adopters
Laggards
Late
Majority
After Everett Rodgers (1962), Lee James and Warren Schirtzinger
/Regis McKenna (RMI) (1989) , Geoffery Moore (1991), Art Koenig
(2025)
Technology Diffusion Theory 101
Goat Ropers
&
Cat Herders
Finance
Capital
The People Who Adopt “Your Stuff”
1
The Chasm
aka “The Moat of
Despair”
aka “ The Valley of
Death”
What’s a computer?
Finance
Capital
Overlord
Territory
Wild
West
Black
Ops
Mad Professor
True Believers
Visionaries
Mad Professor
True Believers
Mad Professor
True Believers
Visionaries
Mad Professor
True Believers
Visionaries
Mad
Professor
True
Believers
Innovators
Early
Majority
Early
Adopters
Laggards
Late
Majority
After Everett Rodgers (1962), Lee James and Warren Schirtzinger
/Regis McKenna (RMI) (1989) , Geoffery Moore (1991), Art Koenig
(2025)
Technology Diffusion Theory 101
Goat Ropers
&
Cat Herders
Finance
Capital
The People Who Adopt “Your Stuff”
2
The Early Adopter Psychographic
Mgt. Close to Ground Ops Minimal IT Tail
Lean Staffing
Hungry
Few Flagpoles/Silos
Little Inertia
Understand Value-Added
Ecosystem Partnering
They Write the Checks
Very Willing to Change Process
Short Pain Path/JTBD Struggling
Moment
Accept Primary Solutions/MVP
(Minimum Viable Product)
Wild
West
Black
Ops
Early
Adopters
M
ad
Professor/True Believer
Territory
Innovators
The
MVP
They Don’t Talk to Others
Mgt. Close to Ground Ops Minimal IT Tail
Lean Staffing
Hungry
Few Flagpoles/Silos
Accept Primary Solutions/MVP
aka -Minimum Viable Product
Little Inertia
Understand Value-Added
Ecosystem Partnering
They Write the Checks
Very Willing to Change Process
Short Pain Path/JTBD Struggling
Moment
Wild
West
Black
Ops
Early
Adopters
M
ad
Professor/True Believer
Territory
Innovators
The Early Adopter Psychographic
Wild West Cowboys
The Software Team
The Helper
The Check Writer
Vision, Business Process Architecture, Coding,
Crowd Control, Brake Pumper, Stoked, Target
Business Domain Knowledge
Stress Relief – Dispute
Resolution, Chill
Just wants cat food
Crowd Control, Coding, Data/DB Architecture, Business
Domain & Process Architecture, Vision Control,
Racehorse, Stoked
Financial Overlord
True Believers True Believer
Benefits and Drawbacks of
Plant and Grow S L O W
 C O N T R O L - YOU Train the Market
 C O N T R O L - No Finance Capital Overlord(s)
 C O N T R O L – Fewer Goat Ropes
 Time to Think
 Time to Adjust
 Controls “Rush to Failure” ( Note this does not say “Eliminates”)
 Meetings are “In-the-Mirror” Reduces/Controls Burn
 You get to play in your own sandbox
 Can Get Lonely
This Texas Live Oak
is about 100- 150
years old
Photo Taken in the Texas Hill Country
This tree is the result
of
Plant and Grow
S l o w
…
And LUCK
Benefits and Drawbacks of Traditional
“Land and Expand”
 Market Penetration
 Shade Casting/Segment Dominance (e.g. Sbks)
 Attract Investment Capital
 Attract Investment Capital
 Potential Big Crash Landing
 Lots of Cool Meetings & Cat Herding
 Complexity on Steroids/Goat Roping/Puppy Frenzy
A fast-growing
ready-to-die
Arizona Ash
(aka Arizona Trash)
~ 20 years old.
Photo Taken Sept 2025
San Antonio Texas
Incipient Puppy Frenzy ~ aka Texas Goat Rope/Cat
Land and Expand?
or
Plant and Grow
Slow?
Regardless …
Don’t Be “That Guy”

BoSUSA25 | Art Koenig | Land and Expand? Oh, Really Now

  • 1.
    Land and Expand? Notso Fast Art Koenig xGEL Data Systems Presented at Business of Software USA 2025
  • 2.
    D-Day 6 June1944 Public Domain National Archives Identifier: 195515 Where You Want to Go Where You Are Now
  • 3.
    Innovators Early Majority Early Adopters Laggards Late Majority After Everett Rodgers(1962), Lee James and Warren Schirtzinger /Regis McKenna (RMI) (1989) , Geoffery Moore (1991) Technology Diffusion Theory 101 The People Who Adopt “Your Stuff”
  • 4.
    The Chasm aka “TheMoat of Despair” aka “ The Valley of Death” What’s a computer? Finance Capital Overlord Territory Wild West Black Ops Mad Professor True Believers Visionaries Mad Professor True Believers Mad Professor True Believers Visionaries Mad Professor True Believers Visionaries Mad Professor True Believers Innovators Early Majority Early Adopters Laggards Late Majority After Everett Rodgers (1962), Lee James and Warren Schirtzinger /Regis McKenna (RMI) (1989) , Geoffery Moore (1991), Art Koenig (2025) Technology Diffusion Theory 101 Goat Ropers & Cat Herders Finance Capital The People Who Adopt “Your Stuff” 1
  • 5.
    The Chasm aka “TheMoat of Despair” aka “ The Valley of Death” What’s a computer? Finance Capital Overlord Territory Wild West Black Ops Mad Professor True Believers Visionaries Mad Professor True Believers Mad Professor True Believers Visionaries Mad Professor True Believers Visionaries Mad Professor True Believers Innovators Early Majority Early Adopters Laggards Late Majority After Everett Rodgers (1962), Lee James and Warren Schirtzinger /Regis McKenna (RMI) (1989) , Geoffery Moore (1991), Art Koenig (2025) Technology Diffusion Theory 101 Goat Ropers & Cat Herders Finance Capital The People Who Adopt “Your Stuff” 2
  • 6.
    The Early AdopterPsychographic Mgt. Close to Ground Ops Minimal IT Tail Lean Staffing Hungry Few Flagpoles/Silos Little Inertia Understand Value-Added Ecosystem Partnering They Write the Checks Very Willing to Change Process Short Pain Path/JTBD Struggling Moment Accept Primary Solutions/MVP (Minimum Viable Product) Wild West Black Ops Early Adopters M ad Professor/True Believer Territory Innovators
  • 7.
  • 8.
    They Don’t Talkto Others Mgt. Close to Ground Ops Minimal IT Tail Lean Staffing Hungry Few Flagpoles/Silos Accept Primary Solutions/MVP aka -Minimum Viable Product Little Inertia Understand Value-Added Ecosystem Partnering They Write the Checks Very Willing to Change Process Short Pain Path/JTBD Struggling Moment Wild West Black Ops Early Adopters M ad Professor/True Believer Territory Innovators The Early Adopter Psychographic
  • 9.
    Wild West Cowboys TheSoftware Team The Helper The Check Writer Vision, Business Process Architecture, Coding, Crowd Control, Brake Pumper, Stoked, Target Business Domain Knowledge Stress Relief – Dispute Resolution, Chill Just wants cat food Crowd Control, Coding, Data/DB Architecture, Business Domain & Process Architecture, Vision Control, Racehorse, Stoked Financial Overlord True Believers True Believer
  • 10.
    Benefits and Drawbacksof Plant and Grow S L O W  C O N T R O L - YOU Train the Market  C O N T R O L - No Finance Capital Overlord(s)  C O N T R O L – Fewer Goat Ropes  Time to Think  Time to Adjust  Controls “Rush to Failure” ( Note this does not say “Eliminates”)  Meetings are “In-the-Mirror” Reduces/Controls Burn  You get to play in your own sandbox  Can Get Lonely
  • 11.
    This Texas LiveOak is about 100- 150 years old Photo Taken in the Texas Hill Country This tree is the result of Plant and Grow S l o w … And LUCK
  • 12.
    Benefits and Drawbacksof Traditional “Land and Expand”  Market Penetration  Shade Casting/Segment Dominance (e.g. Sbks)  Attract Investment Capital  Attract Investment Capital  Potential Big Crash Landing  Lots of Cool Meetings & Cat Herding  Complexity on Steroids/Goat Roping/Puppy Frenzy
  • 13.
    A fast-growing ready-to-die Arizona Ash (akaArizona Trash) ~ 20 years old. Photo Taken Sept 2025 San Antonio Texas
  • 14.
    Incipient Puppy Frenzy~ aka Texas Goat Rope/Cat
  • 16.
    Land and Expand? or Plantand Grow Slow? Regardless … Don’t Be “That Guy”