Tim Gentle presented on branding 101. The key points covered included:
- A brand is more than a logo or slogan, it represents customer relationships and perceptions.
- Developing a strong brand provides purpose, direction, engaged customers, and more sales.
- To develop a brand, one must define the vision, mission, and values which articulate what the brand is, how it operates, and why it exists.
- Taking a brand online involves using social media, websites, and tools to represent the brand consistently across digital channels.