BS 8577 is a British Standard that sets out a framework for best practices in operational management for financial advice and planning firms. It specifies processes for embedding effective operational systems to ensure high quality client services. Certification requires an independent assessment of a firm's adherence to the standard's requirements for areas like business continuity, information security, training, and continual improvement. Certification can provide benefits like recognition from consumer groups, demonstrating robust management policies, and assurance of operating according to regulatory standards.