BSA105:
Business
English

Course
Description

Developing or reviewing good language skills for occupational purposes. Covers
spelling, punctuation, capitalization, sentence structure and word usage. Utilizes
business-oriented materials.

Course
Content

1. Basic language skills
       a. Grammar
       b. Punctuation
       c. Word usage
       d. Capitalization
       e. Spelling
2. Business correspondence
       a. Emails
       b. Letters
       c. Memos

Learning
Outcomes

Upon successful completion of the course, the student will be able to:

      1. Demonstrate basic grammar and punctuation skills.
      2. Identify the parts of a business letter and envelope.
      3. Select appropriate salutations and closings.
      4. Demonstrate techniques of paragraphing a business letter.

Required
Textbook





                              Pearson Business Reference and Writer’s Handbook.

                              Authors: Moore, Seraydarian & Fruehling.

                              ISBN#: 0-13-514053-6.

Assignment
Instructions

There are 8 learning sections in this course. For each section, students will be
responsible to complete written or Blackboard assignments:

1. Business English Assignments – Spelling, grammar, capitalization and punctuation
are graded!! These exercises can be accessed multiple times.

2. Written Assignments – Compose answers on a word-processed document and then
attach the paper in Blackboard.

3. Section Quizzes – To be completed in Blackboard. Quizzes can be accessed only
twice.

Student Progress
Student progress is recorded on the Blackboard site. Check this site often to
ensure that you have received credit for all work submitted.



Course
Outline



    Section
Topic
                             Assessments

       Grammar                                     Grammar Exercises
                                                   Section 1 Quiz
                                                   Web Exercise
       Punctuation                                 Punctuation Exercises
                                                   Section 2 Quiz
       Capitalization                              Capitalization Exercises
                                                   Section 3 Quiz
       Numbers, Abbreviations, and Symbols         Numbers & Abbreviations Exercises
                                                   Section 4 Quiz
       Spelling and Word Usage                     Spelling Exercises
                                                   Word Usage Exercises
                                                   Section 5 Quiz
                                                   Web Exercise
       The Writing Process                         Writing Assignments
                                                   Web Exercise
       Writing Style                               Writing Assignments

       Email, Memos, and Letters                   Writing Assignments
                                                   Web Exercise




Calendar


   detailed calendar is available in Course Information/Calendar

Course
Prerequisites



This online course has no prerequisites. However, in order for learners to participate online, they must
have:
    • Computer that meets the minimum technical requirements for using Blackboard
    • Internet access
    • Email account
    • Basic computer navigation skills

Course
Requirements



    •   This course contains 8 units of instruction. Each unit may contain one or more of the following
        requirements:
             o Overview (Unit Introduction)
             o Theory (Class Readings and Relevant Web Readings)
             o Practice and assessment (Activities and Assignments)
             o
    •   Participants are expected to be active learners in the learning experience. Consistent online
        attendance is prerequisite to class participation and essential to your success in this course.
        Reading assignments and activities must be accomplished as indicated so that your instructor
        has an opportunity to give you feedback on your progress in a timely manner. At a minimum,
        learners should expect to log into the course every other day to complete the requirements.
        Think of an online course just as you do a face-to-face class. Make yourself a schedule of
        when you will work on this class. Your biggest enemy is procrastination. It is always easy
        to say, “I will do this tomorrow…” Just like the old song, tomorrow never comes.
    •   If you are unable to maintain the pace of the course, it is your responsibility to inform the
        instructor as soon as possible. The instructor will make every effort to accommodate individual
        learners who have made their needs known.
    •   Technical Considerations
        All course participants must possess the basic browser configurations necessary to learn online.
        While users do not need the most powerful or the most expensive browser available, they will
        require equipment that meets or exceeds the following specifications as outlined in the document
        found at the following link:
        http://www2.yc.edu/content/tels/resforstudents/files/sysrequirements.htm
    •   Additionally, you may need some of the following browser plug-ins:
             o Adobe Acrobat Reader http://www.adobe.com/products/acrobat/readstep2.html
                 Apple Quick Time 6 http://www.apple.com/quicktime/download/index.html
                 Microsoft Media Player
                 http://www.microsoft.com/downloads/search.aspx?displaylang=en&categoryid=4
             o Real Networks RealPlayer http://www.real.com/player/index.html?src=downloadr
                 Shockwave, Flash & Authorware http://www.macromedia.com/downloads/
    •   For more information, check out the Tech Support section on plugins and viewers.
Learner
Assessment
Plan:



Please refer to the Assignment Checklist for details on all assignments, exercises, and quizzes. The
instructor will provide feedback to learners on their submissions as necessary to capitalize on all learning
opportunities.

Grading
Criteria


Upon successful completion of all program requirements, a letter grade will be given based on the
following percentage of points earned during the program:

    •   90 percentage points and above will earn an A
    •   80 – 89 percentage points will earn a B
    •   70 -79 percentage points will earn a C
    •   60 - 69 percentage points will earn a D.
    •   59 percentage points and below will receive an F.

Course
Communication
Strategy



Students will be provided every opportunity to exchange ideas and express concerns with the instructor,
as well as with fellow classmates. As such, communication will be achieved as follows:

    •   Announcements: The instructor will use the Announcements area in Blackboard to broadcast
        time-sensitive and course related information to all participants. Please check the
        Announcements each time you log into Blackboard.
    •   E-Mail: This is the primary method through which the instructor will communicate with students,
        and with which students should communicate with the instructor. Students should check their E-
        mail each day as the instructor may send out important course information. During weekdays, the
        instructor will respond to student messages within 24-36 hours. Over weekends, the instructor will
        respond to e-mails within 48 hours. Students should make every effort to respond to instructor
        messages within two business days.
    •   Office Hours: To review instructor contact information and office hours, visit the Instructors link.

Course
Withdrawal


You may withdraw from this class any time during the semester until the student-initiated withdrawal
deadline. To withdraw, access the Student e-Services web page at http://www.yc.edu/eservices and
click on Drop Classes. When you withdraw from a course, a “W” will appear on your permanent college
record. If you quit participating in this course without formally withdrawing, you will receive the grade that
you have earned in the class up to that point.

For complete information, consult the online course catalog at: http://www2.yc.edu/webtools/catalogs/

Satisfactory/Unsatisfactory


At any time during the semester, you may speak with your instructor about completing this course with
either a satisfactory or unsatisfactory grade. The “S” grade is defined as equivalent to a grade of “C” or
better on the conventional grading scale of A-F. A course completed with an “S” grade indicates
appropriate subject area knowledge to satisfy the prerequisite requirement of a related higher-level
course. Although this is an option, please take note that there are implications you should consider
before electing S/U grading:
Since some colleges and universities limit the number of credits completed with S/U grading that will
transfer, or restrict the way that such credits may be applied to degree requirements, it is recommended
that students preparing to transfer select the S/U grading option only for elective courses.

A maximum of twelve (12) hours of “S” credit from 100- and 200-level courses may be applied toward
Yavapai College graduation requirements. S/U grading is not an option for courses applied to the Arizona
General Education Curriculum (AGEC). S/U grades are not computed in your Yavapai College grade
point average.

Academic
Integrity:


Honesty in academic work is a central element of the learning environment. The presentation of another
individual’s work as your own, or the act of seeking unfair academic advantage through cheating,
plagiarism, or other dishonest means is a violation of the college’s “Student Code of Conduct.” Definitions
of plagiarism, cheating, and violation of copyright and penalties for violation are available in the Yavapai
College General Catalog.

YC
Code
of
Conduct:


Respect for the rights of others and for the college and its property are fundamental expectations for
everyone in this class. The “YC Code of Conduct” outlines behavioral expectations, and explains the
process for responding to allegations of student misconduct.
(http://www2.yc.edu/content/studentaffairs/scc/default.htm)

Admissions/Registration:

Website:
    • Admissions: http://www2.yc.edu/content/admissions/default.htm
    • Registration: http://www2.yc.edu/content/registration/default.htm
Phone: 800-922-6787 x 2199 or 928-776-2199
Electronic Student Services: http://www.yc.edu/eservices

Student
Support
Services:


Yavapai College provides numerous resources to help students with special challenges or difficulties.
The Student Support Services program is a federally funded grant program geared toward maximizing
student success at Yavapai College. For more information, visit their web site at
http://www.yc.edu/content/studentsupportservices/default.htm or contact them:



Disability
Support
Services:


Yavapai College is committed to providing educational support services to students with documented
disabilities. Academic support services or accommodations for mobility impaired students must be
arranged through the ADA Coordinator. For more information, visit their web site at:
http://www.yc.edu/content/disabilityresources/default.htm.

Computer
Labs:


Computer Labs at YC: http://www2.yc.edu/content/its/computerlabs-yc.htm

Testing
Centers:


Testing Services at YC: http://www.yc.edu/content/testingservices/default.htm


Bookstore:


Website: http://www.cbamatthews.com/yavcol/
Phone: 928-776-2213
Fax: 928-776-2215

BSA105 syllabus

  • 1.
    BSA105:
Business
English
 Course
Description
 Developing or reviewinggood language skills for occupational purposes. Covers spelling, punctuation, capitalization, sentence structure and word usage. Utilizes business-oriented materials. Course
Content
 1. Basic language skills a. Grammar b. Punctuation c. Word usage d. Capitalization e. Spelling 2. Business correspondence a. Emails b. Letters c. Memos Learning
Outcomes
 Upon successful completion of the course, the student will be able to: 1. Demonstrate basic grammar and punctuation skills. 2. Identify the parts of a business letter and envelope. 3. Select appropriate salutations and closings. 4. Demonstrate techniques of paragraphing a business letter. Required
Textbook
 
 Pearson Business Reference and Writer’s Handbook. Authors: Moore, Seraydarian & Fruehling. ISBN#: 0-13-514053-6.

  • 2.
    Assignment
Instructions
 There are 8learning sections in this course. For each section, students will be responsible to complete written or Blackboard assignments: 1. Business English Assignments – Spelling, grammar, capitalization and punctuation are graded!! These exercises can be accessed multiple times. 2. Written Assignments – Compose answers on a word-processed document and then attach the paper in Blackboard. 3. Section Quizzes – To be completed in Blackboard. Quizzes can be accessed only twice. Student Progress Student progress is recorded on the Blackboard site. Check this site often to ensure that you have received credit for all work submitted. Course
Outline
 Section
Topic
 Assessments
 Grammar Grammar Exercises Section 1 Quiz Web Exercise Punctuation Punctuation Exercises Section 2 Quiz Capitalization Capitalization Exercises Section 3 Quiz Numbers, Abbreviations, and Symbols Numbers & Abbreviations Exercises Section 4 Quiz Spelling and Word Usage Spelling Exercises Word Usage Exercises Section 5 Quiz Web Exercise The Writing Process Writing Assignments Web Exercise Writing Style Writing Assignments Email, Memos, and Letters Writing Assignments Web Exercise 
 

  • 3.
    Calendar
 detailed calendar is available in Course Information/Calendar Course
Prerequisites

 This online course has no prerequisites. However, in order for learners to participate online, they must have: • Computer that meets the minimum technical requirements for using Blackboard • Internet access • Email account • Basic computer navigation skills Course
Requirements

 • This course contains 8 units of instruction. Each unit may contain one or more of the following requirements: o Overview (Unit Introduction) o Theory (Class Readings and Relevant Web Readings) o Practice and assessment (Activities and Assignments) o • Participants are expected to be active learners in the learning experience. Consistent online attendance is prerequisite to class participation and essential to your success in this course. Reading assignments and activities must be accomplished as indicated so that your instructor has an opportunity to give you feedback on your progress in a timely manner. At a minimum, learners should expect to log into the course every other day to complete the requirements. Think of an online course just as you do a face-to-face class. Make yourself a schedule of when you will work on this class. Your biggest enemy is procrastination. It is always easy to say, “I will do this tomorrow…” Just like the old song, tomorrow never comes. • If you are unable to maintain the pace of the course, it is your responsibility to inform the instructor as soon as possible. The instructor will make every effort to accommodate individual learners who have made their needs known. • Technical Considerations All course participants must possess the basic browser configurations necessary to learn online. While users do not need the most powerful or the most expensive browser available, they will require equipment that meets or exceeds the following specifications as outlined in the document found at the following link: http://www2.yc.edu/content/tels/resforstudents/files/sysrequirements.htm • Additionally, you may need some of the following browser plug-ins: o Adobe Acrobat Reader http://www.adobe.com/products/acrobat/readstep2.html Apple Quick Time 6 http://www.apple.com/quicktime/download/index.html Microsoft Media Player http://www.microsoft.com/downloads/search.aspx?displaylang=en&categoryid=4 o Real Networks RealPlayer http://www.real.com/player/index.html?src=downloadr Shockwave, Flash & Authorware http://www.macromedia.com/downloads/ • For more information, check out the Tech Support section on plugins and viewers.
  • 4.
    Learner
Assessment
Plan:

 Please refer tothe Assignment Checklist for details on all assignments, exercises, and quizzes. The instructor will provide feedback to learners on their submissions as necessary to capitalize on all learning opportunities. Grading
Criteria
 Upon successful completion of all program requirements, a letter grade will be given based on the following percentage of points earned during the program: • 90 percentage points and above will earn an A • 80 – 89 percentage points will earn a B • 70 -79 percentage points will earn a C • 60 - 69 percentage points will earn a D. • 59 percentage points and below will receive an F. Course
Communication
Strategy

 Students will be provided every opportunity to exchange ideas and express concerns with the instructor, as well as with fellow classmates. As such, communication will be achieved as follows: • Announcements: The instructor will use the Announcements area in Blackboard to broadcast time-sensitive and course related information to all participants. Please check the Announcements each time you log into Blackboard. • E-Mail: This is the primary method through which the instructor will communicate with students, and with which students should communicate with the instructor. Students should check their E- mail each day as the instructor may send out important course information. During weekdays, the instructor will respond to student messages within 24-36 hours. Over weekends, the instructor will respond to e-mails within 48 hours. Students should make every effort to respond to instructor messages within two business days. • Office Hours: To review instructor contact information and office hours, visit the Instructors link. Course
Withdrawal
 You may withdraw from this class any time during the semester until the student-initiated withdrawal deadline. To withdraw, access the Student e-Services web page at http://www.yc.edu/eservices and click on Drop Classes. When you withdraw from a course, a “W” will appear on your permanent college record. If you quit participating in this course without formally withdrawing, you will receive the grade that you have earned in the class up to that point. For complete information, consult the online course catalog at: http://www2.yc.edu/webtools/catalogs/ Satisfactory/Unsatisfactory
 At any time during the semester, you may speak with your instructor about completing this course with either a satisfactory or unsatisfactory grade. The “S” grade is defined as equivalent to a grade of “C” or better on the conventional grading scale of A-F. A course completed with an “S” grade indicates appropriate subject area knowledge to satisfy the prerequisite requirement of a related higher-level course. Although this is an option, please take note that there are implications you should consider before electing S/U grading:
  • 5.
    Since some collegesand universities limit the number of credits completed with S/U grading that will transfer, or restrict the way that such credits may be applied to degree requirements, it is recommended that students preparing to transfer select the S/U grading option only for elective courses. A maximum of twelve (12) hours of “S” credit from 100- and 200-level courses may be applied toward Yavapai College graduation requirements. S/U grading is not an option for courses applied to the Arizona General Education Curriculum (AGEC). S/U grades are not computed in your Yavapai College grade point average. Academic
Integrity:
 Honesty in academic work is a central element of the learning environment. The presentation of another individual’s work as your own, or the act of seeking unfair academic advantage through cheating, plagiarism, or other dishonest means is a violation of the college’s “Student Code of Conduct.” Definitions of plagiarism, cheating, and violation of copyright and penalties for violation are available in the Yavapai College General Catalog. YC
Code
of
Conduct:
 Respect for the rights of others and for the college and its property are fundamental expectations for everyone in this class. The “YC Code of Conduct” outlines behavioral expectations, and explains the process for responding to allegations of student misconduct. (http://www2.yc.edu/content/studentaffairs/scc/default.htm) Admissions/Registration:
 Website: • Admissions: http://www2.yc.edu/content/admissions/default.htm • Registration: http://www2.yc.edu/content/registration/default.htm Phone: 800-922-6787 x 2199 or 928-776-2199 Electronic Student Services: http://www.yc.edu/eservices Student
Support
Services:
 Yavapai College provides numerous resources to help students with special challenges or difficulties. The Student Support Services program is a federally funded grant program geared toward maximizing student success at Yavapai College. For more information, visit their web site at http://www.yc.edu/content/studentsupportservices/default.htm or contact them:
  • 6.
    
 Disability
Support
Services:
 Yavapai College iscommitted to providing educational support services to students with documented disabilities. Academic support services or accommodations for mobility impaired students must be arranged through the ADA Coordinator. For more information, visit their web site at: http://www.yc.edu/content/disabilityresources/default.htm. Computer
Labs:
 Computer Labs at YC: http://www2.yc.edu/content/its/computerlabs-yc.htm Testing
Centers:
 Testing Services at YC: http://www.yc.edu/content/testingservices/default.htm Bookstore:
 Website: http://www.cbamatthews.com/yavcol/ Phone: 928-776-2213 Fax: 928-776-2215