Downloaded 71 times
Uploaded byBonitasoft
Build a Center of Excellence
The document discusses the establishment of a Center of Excellence (CoE) to address digital transformation challenges, highlighting its functions such as managing processes, optimizing resources, and ensuring governance. It outlines the benefits of a CoE including improved agility, efficiency, and integration within organizations. Additionally, it presents typical organizational structures and roles relevant to Business Process Management (BPM) along with the competencies and certifications necessary for CoE success.
More Related Content
Similar to Build a Center of Excellence
![[Process Day 2011] Architecting bpm through_a_center_of_excellence](https://cdn.slidesharecdn.com/ss_thumbnails/architectingbpmthroughacenterofexcellence-151119162106-lva1-app6891-thumbnail.jpg?width=640&height=640&fit=bounds)
Build a Center of Excellence
- 1. Building a Centerof excellence to face the challenges of digital transformation Delphine Coille, Evangelist and Community Manager en Bonitasoft @CoilleDelphine Kay Winkler, Director of NSI Soluciones VP of Chapter Services at ABPMP @KayBPM
- 2. Why create acenter of excellence?
- 3. Building a Centerof Excellence (CoE) ✔ Manage business processes ✔ Optimize resources of the organization ✔ Consolidate and share knowledge ✔ Governance of the organization's processes Main Functions Beyond product and technology: organization setup Business control Direction Technology Operations BPM Center
- 4. What are thebenefits?
- 5. Benefits of aCenter of Excellence Agility Efficiency Integration Quality Typical benefits Network Conformity Better end-to-end integration of the processes Less waste Faster compliance with new regulations Better visibility Faster answer to strategic initiatives Less variations and better predictability Better integration with providers, customers, users imply Better ROI and sustainable financial growth
- 6. In a verypragmatic way, what is the challenge that a company can expect from a CoE?
- 7. Typical organizational structure ofa BPM project Organizational structure of a BPM Center of Excellence BPM Director Business Analyst BPM Designer BPM architect Services Designer Process manager Change manager Business officer Moments in the BPM lifecycle Project manager IT Manager Expert users Business users Technical users BPM manager Support teams BPM consultant BPM technical experts
- 8. Roles in theorganisation
- 9. How is itimplemented, do you have an example of success and failure?
- 10. What BPM technologiescan help a CoE management?
- 11. KNOWLEDGE EXPERIENCE SKILLS COMPETENCIES BPM COMPETENCY MODEL CERTIFICATION PROCESS ANALYST PROCESS ARCHITECT CHIEF PROCESS ARCHITECT BPMCBOK BPM PROJECT EXPERIENCE BPM TRANSFORMATION EXPERIENCE CBPA CERTIFIED BUSINESS PROCESS ASSOCIATE CBPP CERTIFIED BUSINESS PROCESS PROFESSIONAL CBPL CERTIFIED BUSINESS PROCESS LEADER TRAINING & EDUCATION 11 © ABPMP International
- 12.