Social Media StrategiesMore Than Post & PrayBSHRM & BRN September 27, 2011@alexputman#bhamshrm  #brn_birmingham
AgendaWhat is Social Recruiting?
Strategy
Talent Identification
Community Engagement
Integration of other Platforms
Engagement / Building Communities
Candidate Experience
Digital Body Language
Source passive candidates
Keys platforms in your strategyVolunteerChoose a volunteer and have a 3 minute conversation:I introduced myself in a social setting
Discussed their likes/dislikes
Identified what they do (more than job)
Presented an opportunity
Engagement:  spoke with this person (not “to” or “at”)
Trust:  gained trust through reputation
Candidate:  not “seeking” a candidate, just engaging a community!I now have one candidate in 3 minutes of engagement!
Hiring RoutineReceive Requisition | Post | Resumes Roll InHow many people have a documented Recruiting Strategy/Plan (for getting hires)?
Statistics Don’t LieAccording to data from the Bureau of Labor and Statistics, here is the breakdown of job seeker status:32% passively looking
34% not looking
20% casually looking
14% actively lookingHow are you engaging the missing 86%?
Building a Social Recruiting Strategy
Building a Social Recruiting Strategy
Do you have a documented Social Media Recruiting Strategy/Plan?
Social TechnologyThere are great technologies to help you develop and run successful social programs for your end users (candidates in our case). But, the right technology won’t do much for you unless based on: sound strategy aligned to your business goals effectively enabled across your organizationby have engaging and relevant stories to tell
3 Keys to Social MediaKey Question:  What does the business want or need?Strategy:  plan that marries your business objectives and your business insights to your user (candidates)Enablement:  active commitment to becoming a social business, make the social component a part of the company DNAContent:  Storytelling!  What your saying must pass the “Who gives a crap” test!
How Are You Currently Using Social Media?Blast jobs out via Twitter
70% of information goes unread
Only appears in the stream of your followers
Post jobs to LinkedIn profile status
Short viewable shelf life
Who sees it?
Post to all your friends on Facebook
Post in your G+ StreamSocial Media StrategyMission Statement
Goals
Business Statement
Identify target audience
Benchmarks
Tracking“Big 3” Basics	Professional networking site, primary focus is       	building a network of business contacts.  Most 	people mix personal relationships with 	personal.Users are more “power users” of social media 	and tool provides quick response to evangelist. 	Users see it as more personal and not a 	place to mix “biz & personal”.  Will be the 	standard social platform
Mission Statement“Begin with the end in mind” - Stephen CoveyHow does our ____ platform tie into the  overall social media goals?
What do I want this to look like in the end?
“Keep it real”, will I really engage people
Is it just a sourcing tool?
Doing it because all the cool kids are?Share Your Mission Statement
“Big 3” Mission Statements	Drive professional human resources 	conversation, engage business minded 	users and answer questions by human 	resources professionals.Engage and share information via links 	from other corporate platforms.Engage members of our communities on a 	personal level.
GoalsWhat do you want to achieve?
Attack Plan
What do I know about social media?Rank each platformWhat information is accessible?
What skills do I need to master?
What other resources should I use?
Is this the best way to do it, or is there some other way?GoalsDip toes in the shallow end:  What is the little goal?
Timetable:  Create a set of workable goals focused on end result.Share Your Goals
GoalsDrive traffic to the corporate website
Cross pollinate content to other social media communities for other corporate platforms.
 Provide a calendar of events for members and non-members of corporate communities.
Promote revenue generating events.
Conversation on HR related topics and business questions.
Promote membership opportunities and reasons to be member of overall organization (4,400 members on LI only 2,500 paid memberships)GoalsDrive corporate sponsored events
live tweet events
provide #hashtags for engagement
Drive content from blog and discussions in other platforms
Cross tweet other corporate related content and relevant industry/related content
ERE
SHRM National / Regional SHRM GroupsGoalsPromote all events other calendar events
Encourage personal interaction/connections with corporation visually.
Provide pictures and video of meetings, charity, community work and other events.
Provide a calendar of key events to drive attendance to functions.
Highlight blog content, key questions and conversations from other platforms.Plan:  Business StatementYou should be able to summarize your complete plan (not mission) in one statement.What does everything you do on this platform feed back to?
Mission and goals should be condensed into this statement.
Your social media content should reflect this statement.Share Your Plan’s “Business Statement”
“Big 3” Business Statement	The LinkedIn community is a 	platform of 	business minded HR professionals providing 	peer to peer questions and answers. 	Drive engagement to other corporate	platforms	Our Facebook page is designed to showcase 	our company and provide a visual of the 	group and their interactions
Types of Social Media Users
Target AudienceWho are you trying to reach?JobseekersPeople with certain skillsPeople who know people with certain skillsCommunities of people with B&CInfluencers/mouthpiece for your organization
Share Your Target Audience
“Big 3” Target Audience	HR professionals with a business mindset vs. a more 	“social” platform.  	Users may not be as apt to utilize personal networks 	such as Facebook or Twitter.	HR Professionals / potential corporation membersHighly active users of social media (power 	users)	Evangelist Engaged users of company	HR Professionals seeking a personal connection with 	company
Benchmark How do you currently measure platform adoption?
Are people engaged? Not  just about the “likes”
# users
# of shares
Mentions of your platforms

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