Building Digital Strategy Roadmap For Digital Transformation Complete Deck
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The document is a comprehensive roadmap for digital transformation in healthcare, outlining strategies and initiatives to enhance patient care through technology. It discusses market insights, challenges in digital transformation, and growth drivers while emphasizing goals such as improved patient experience and operational efficiency. Key initiatives include telehealth services, mobile health applications, and patient portals, focused on providing accessible healthcare and leveraging data for better decision-making.
Building Digital Strategy Roadmap For Digital Transformation Complete Deck
- 1. BUILDING DIGITAL STRATEGY ROADMAP FOR DIGITAL TRANSFORMATION A digital strategy roadmap for healthcare services department
- 2. Table of Contents 2 Digital Strategy & Planning Steps Digital Review Market Insights: Digital Healthcare Consumer Insights Challenges in Digital Transformation Digital Transformation: Growth Drivers Digital Strategy Our Digital Strategy Goals Key Digital Initiatives in Future (1/2) Telehealth Services Mobile Health - mHealth Patient Portal Digital Plan Digital Strategy Roadmap Customer Experience Mapping Measurement Measuring ROI of Digital Healthcare Digital Vitality Scorecard
- 3. Digital Strategy & Planning Steps 3 The digital strategy approach should follow current assessment of the market, building strategies for leveraging technology, implementation and review as encapsulated in the diagram. Where are we now? Digital Review ▪ Consumer Insights ▪ Competitive Audit ▪ Digital Review ▪ Business + Brand Performance Where do we want to be? Digital Strategy ▪ Link to vision, brand idea, corporate objectives ▪ Digital vision ▪ Strategies to achieve defined objectives How do we get there? Digital Plan Simple ▪ Roadmap of tactics by strategy Experience Dev’t ▪ User & biz requirements ▪ Personas, customer experience mapping & user flows, etc. How do we know our impact? Measurement Plan ▪ Measures of success ▪ Balances scorecard dev’t This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 5. Market Insights: Digital Healthcare 5 The digital healthcare market is witnessing a massive growth. Cloud technology and increasing adoption of tablets and smartphones by healthcare professionals is majorly driving this growth. 2018 $86.4 BN 2019 2020 2021 2022 2023 2024 2025 CAGR (2019-25): 29.6% The market will be Accelerating growing at a CAGR almost Incremental Growth The year-over-year growth rate for 2019 is estimated at $213.75 bn 19.12% >$504.4 BN Consumers Expect smartphones to become the main touchpoint with the health system in the next decade. 54% Physicians Expect smartphones to become the main touchpoint with the health system in the next decade. 56% Consumers Are willing to be treated for common acute symptoms online instead of seeing a physician in-person. 54% 2018 2023 22% This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 6. Consumer Insights 6 The needs and expectations of the modern consumer (healthcare consumer in this example) are rising with technological developments, the most important being anytime, anywhere access. Convenient, on-the-go access to health information Gather health data through wearables & other technological devices Instant, 24/7 availability of health reports & other data Reliable information online for health issues Security of personal data Quick connection with healthcare services & doctors for care
- 7. Challenges in Digital Transformation 7 Digital transformation, especially in the healthcare sector, is a complex process and there are some hiccups that need to be addressed for complete success. Lack of Connectivity Poor telecommunication services affecting connectivity with patients in remote areas Technological Gaps Your Text Here Workforce Training Heavy investment in workforce to train them regarding technological applications Organizational Culture Your Text Here Security There are concerns regarding security and confidentiality of patient data Capital High capital expenditure and maintenance requirement This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 8. Digital Transformation: Growth Drivers 8 The market for digital transformation in healthcare is booming owing to the growth drivers listed below. Increasing use of smartphones, tablets, and other mobile platforms Rapidly moving healthcare IT infrastructure in industrialized nations Favorable government initiatives in U.S. and European region Rising demand for remote patient monitoring services Growing venture capital investments This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 10. Our Digital Strategy Goals 10 To measure the success of digital transformation, set clear goals in advance. Answer what changes you wish to achieve with the integration of technology in your industry. Increased value for patients and effectiveness of health services Provide healthier future for individuals and families by providing access to mobile healthcare Improve patient and employee experience by removing paperwork, save cost and time Access to real-time patient information and reports resulting in quick and informed decision-making Personalized healthcare and reach to remote areas with use of technology This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 11. Key Digital Initiatives in Future (1/2) 11 List out the digital initiatives that you wish to achieve in your organization or industry and its key functionalities. Patient Portal ▪ Take care of outpatient bookings ▪ Lab reports delivered online ▪ Real-time information on health issues Robotics, AI ▪ Your Text Here ▪ Your Text Here ▪ Your Text Here Platform for Care Services ▪ Notification to GPs for health concerns (data gathered through wearables) ▪ Your Text Here ▪ Your Text Here Mobile Health ▪ Your Text Here ▪ Your Text Here ▪ Your Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 12. Key Digital Initiatives in Future (2/2) 12 Here is another template for digital planning to showcase the length and breadth of digital transformation. Mobile Health Patient Portal Digital Hospital Robotics & AI Employee Portal Telehealth Augmented Reality & Virtual Reality Business Health This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 13. Telehealth Services 13 Showcase how your department plans to expand its digital offerings. For instance, the dept plans to launch more telehealth services such as stroke, paediatrics, and intensive care among others. Services to be Added by 2022 Cardiology Chronic Care Management/ Remote Monitoring Burn Dermatology eLCU Specialty Consultations Education/ Grand Rounds Feta Monitoring Home Health/ Long Term Care Emergency Services/ Trauma Infectious Disease Medication Adherence Hospitalist Care Nephrology Obstetrics & Gynecology Oncology Neurology/ Stroke Care Pain Management Pathology Orthopedics Pediatrics Primary/ Urgent Care Psychiatry Pharmacy Rheumatology Screening Services Radiology Urology This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 14. Mobile Health - mHealth 14 Showcase how the department proposes to develop mobile health apps to deliver healthcare services beyond the hospital. Key Applications Strategic Initiatives Remote Patient Monitoring Personalized monitoring of vitals, now enhanced through interconnectedness with wearable devices Remote data collection Communication and training for healthcare workers Disease and epidemic outbreak tracking Diagnostic and treatment support Telemedicine Appointment Reminders Pervasive access to health care information Design & develop mobile app architecture with multi-browser support Develop customized apps for patient engagement Leverage tablets and smartphones for enhanced digital customer experience Partnership with cloud solution platform for data security and storage
- 15. Viewing health information (e.g., lab results or clinical notes) Viewing bills/making payments Scheduling appointments online Filling out pre-visit forms (e.g., intake form) Sending messages to my care (healthcare provider) team Checking prescription refills/requests Updating medical history Key Functionalities Patient Portal 15 The department also proposes to develop a patient portal to manage appointments and reports. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 16. DIGITAL PLAN 16
- 17. Digital Strategy Roadmap 17 Show your long-term strategy via a roadmap to track the progress of initiatives and timeline. This should be an iterative process to include changes as situations demand. Stage 4 Achieving Full Potential ▪ Robotics & AI services ▪ All services brought under the umbrella of telehealth ▪ Text Here ▪ Text HereStage 3 Expansion & Diversification ▪ Introduction of Patient Portal ▪ Expansion of Remote Patient Monitoring to cover each area ▪ Public health information systems ▪ Text Here ▪ Text Here Stage 2 Rolling Out Top Priority Services ▪ Automation of HR functions ▪ Integration of financial management & supply chain processes ▪ New telehealth services - stroke, urology ▪ 24 hour Command Centre ▪ Tie up with corporate third party platforms ▪ Launching My Health Record app ▪ Introducing Virtual Reality Services ▪ Text Here ▪ Text Here Stage 1 Setting the Foundations Strong ▪ Digital Capability and Maturity Assessment ▪ Improvement of ICT Infrastructure ▪ Introduction of Learning Management System ▪ Introduction of Electronic Medical Records ▪ Text Here ▪ Text Here
- 18. Customer Experience Mapping 18 Show how the new customer experience will look after the implementation of your digital strategy. Thomas has an app that tracks and stores his daily blood glucose levels The report is securely transmitted via his phone to the EMR Using AI and predictive analytics, the EMR processes the data and predicts the likelihood of occurrence of hypoglycemia. Adjustments to the diet and exercises are sent to Thomas’ phone If the results are of concern, an alert us sent to Thomas’ diabetes nurse Thomas gets in touch with his area’s local care team via videoconferencing to get help for Thomas Based on the consultation, it is decided that Thomas needs to be admitted to a hospital. Hospital attendants are informed of his visit and stay The progress reports are sent to Thomas’ diabetic nurse the following day for further course of action is a 65-year-old man with Type 2 Diabetes Thomas This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 19. MEASUREMENT 19
- 20. Measuring ROI of Digital Healthcare 20 What changes do you wish to see after digital transformation? List out the performance indicators. 2X Profit +20% Productivity 10X Consumer Centricity +59% Innovation +70% Consumer Satisfaction -40% Employee Turnover $2 Bn savings with early detection of health issues 5-10k Early diagnosis of life- threatening diseases This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 21. Digital Vitality Dashboard Use a scorecard or dashboard to measure the success of digital transformation. 21 Digital Vitality Score Strategy Data Organizational Alignment Customer Experience Competitive Analysis Ecosystem/ Partner Analysis Vision Goals Organizational Roadmap Leadership Alignment Cross-Functional Strategy Internal Comms Digital Ethics Financial Impact Reports Data Strategy Security APIs, Frameworks & Data Sharing Data Governance Data Architecture Data Privacy & Awareness Internal Data Sharing Dedicated Data Analyst(S) Ecommerce Digital Team or CoE Customer Service IT Legal/ Compliance Marketing & Communications Product Teams Infrastructure Sales or Channel Experience Automation Customer Research Persona Development Customer Journey Real-Time Relevancy Co-Innovation Customer Engegement Content Strategy Financial Impact Reports Strategy Data Organizational Alignment Customer Experience Digital Vitality Score July Aug Sep Oct Nov Dec Jan Feb 4.53.2 2019 2020 +26% This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 3.8 Score2.2 Score 2.8 Score 3.9 Score
- 22. Building Digital Strategy Roadmap for Digital Transformation Icons Slide 22
- 24. Agenda Slide 24 Agenda 01 Agenda 02 Agenda 03 Agenda 04 Agenda 05 Agenda 06 Agenda 07 Agenda 08
- 25. Company Introduction 25 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 26. Our Mission Vision Values 26 Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Goal This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 27. Our Goal 27 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention.
- 28. Organization Chart 28 Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention.
- 29. Comparison 29 30% 60% This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention North America 30% Africa 60%
- 30. Bar Chart 30 20 30 55 50 85 35 75 80 0 10 20 30 40 50 60 70 80 90 100 2017 2018 2019 2020 (inpercentage) This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 01 Product This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 02 Product
- 31. Pie Chart 31 46% 6% 11% 16% 21% This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 01 Product This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 02 Product This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 03 Product This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 04 Product This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 05 Product
- 32. Marketing Dashboard 32 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 33. Linear Diagram 33 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 34. Circular 34 Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it your needs and capture your audience’s attention.
- 35. Marketing Roadmap 35 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 0402 03
- 36. Timeline 36 2015 Text here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2017 Text here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2019 Text here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2016 Text here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2018 Text here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2020
- 37. Thank You 37 Address # street number, city, state Contact Numbers: 08785644562 Email Address: [email protected]