Centre of Assessments for
Excellence
Competence Enhancement Course for K-12 Educators
20 to 21- Are We Ready?
21st Century Skills
Learning Outcomes
• Checking - are we ready? – Learners’ action ground- all the soft
skills
• Steps to take to prepare Gen z to face next industrial revolution –
Planning for learning with technology integration, appropriate
assessment and adapting to the virtual ecosystems.
• Equipping ourselves with the necessary 21st century skills- from
Pedagoogy- Teacher via andragogy-Faciltator, Heutagogy- Qurator
to the level of paragogy- mentor
Have we aged or have we come of age?
• “It is not technology that is
having the biggest influence on
what we do; it is the speed of
change being thrust upon
us. We also have more access to
information and ideas, so we
can do better. If you know
better, you have to do better.”-
George Couros
Time to wake up ??
Generation Distribution
• Gen Z, iGen, or Centennials: Born 1996– TBD.
• Millennials or Gen Y: Born 1977 – 1995.
• Generation X: Born 1965 – 1976.
• Baby Boomers: Born 1946 – 1964.
• Traditionalists or Silent Generation: Born 1945 and before.
“Many of the things you can count, don't count. Many of the things
you can't count, really count.”
– Albert Einstein
• In the 21st Century world, is there still anything left out that is
really important to us but we are not able to measure it yet? You
will be surprised to see the list of things that are inherent part of us
but we never realised that we just can’t measure them - in a
concrete manner!!
• Knowledge, success, identity, life, emotions, health and change.
Are We Ready ?? From 20 to 21
21st Century Skills
Broad set of knowledge,
skills, work habits, and
character traits
According to educators, school reformers,
employers, and others— critically important
for success in today’s world
I See I Wonder
SEE – THINK - WONDER
• What do you see? (Me,we)
• What do you think? ( Why,
wiggle, what if)
• What do you wonder? ( Wiggle,
what if, why, wobble, “WILL”!)
What do we understand by 21st Century Skills?
• 21st century skills comprise skills, abilities, and learning
dispositions that have been identified as being required for
success in 21st century society and workplaces.
• Differ from traditional academic skills- mastering for success in
a rapidly changing, digital society.
• Associated with deeper learning, based on mastering skills
such as analytic reasoning, complex problem solving, and
teamwork.
21st Century Skill Categories
ØLearning skills
ØLiteracy skills
ØLife skills
Learning skills:
The four C’s teach students the mental processes required to
adapt and improve upon a modern work environment. These
are:
ØCritical thinking: Finding solutions to problems- why skills
ØCreativity: Thinking outside the box- most important for success
ØCollaboration: Working with others – we skills
ØCommunication: Talking to others- we skills
Literacy skills:
• Focus on how students can discern facts,
publishing outlets, and the technology
behind them. These may be classified into:
ØInformation literacy
ØMedia literacy
ØTechnology literacy
Life skills: Life skills are those intangible
elements of a student’s everyday
life that focus on both personal
and professional qualities.
ØFlexibility
ØLeadership
ØInitiative
ØProductivity
ØSocial skills
Demands of the 21st Century
• Market that is moving faster by the day.
• Producing more of the same knowledge and skills
• Teaching cannot last their students a lifetime.
• Rapid economic and social change- ill prepared for jobs that
have not yet been created, technologies that have not yet
been invented and problems that we don’t yet know will arise.
Demands of the 21st
Century
Students require adaptive qualities to
keep up with a socio economic
environment that’s constantly evolving.
Students need to hone their career
readiness skills before they enter the
workforce
Falling behind means becoming
obsolete.
Activity
Name 5 Jobs that will be redundant
after 5 years
As a 21st Century Educator
1. Be able to Teach to All Learners - teach and reach all learners
2. Be able to Differentiate learning - cater to all eight
intelligences
3. Be able to Implement/Integrate Technology
As a 21st Century Educator
4. Be able to Foster Student Relationships –
foster and facilitate healthy interpersonal relationships among
students so that students communicate with their peers on a
higher level than just social media.
As a 21st Century Educator
5. Be Forward Thinking - anticipate the future and plan for it -
push students so that they are able to navigate their way through
this ever-changing technological world.
6. Be able to Embrace Change - adapt to it. Keep abreast with
changes in technology, teaching and testing strategies
How to teach 21st Century Skills?
• Make it relevant. Teach through
the disciplines.
• Develop lower and higher order
thinking skills—at the same time.
• Encourage transfer of learning.
• Teach students to learn to learn
(metacognition).
• Address misunderstandings
directly.
• Promote teamwork as a process
and outcome.
• Utilize technology to support
learning.
• Foster students' creativity.
Characteristics of a 21st Century Classroom
Learner-centered classroom and personalized instruction
Students as producers
Learn new technologies
Go global
Be smart and use smartphones
Characteristics of a 21st Century Classroom
Connect and Collaborate
Contextual Learning
Build a positive digital footprint
Innovate
Keep learning and evolving
Tips for students to build positive digital footprints
• Be kind, helpful, and understanding or put another way, demonstrate digital citizenship.
• Use privacy settings
• Keep a list of accounts
• Don’t overshare
• Use a password keeper
• Google yourself
• Monitor linking accounts
• Consider using an anonymous secondary email
• At least skim the terms and conditions
• Know that sending is like publishing–forever
• Understand that searches are social
• Use digital tools to manage your digital footprint
Tools and Methodologies
Activity
Suggest an example of a flipped Classroom
• The Standard Inverted Classroom: “homework” of watching video lectures and reading any
materials relevant to the next day’s class. During class time, students practice what they’ve
learned through traditional schoolwork, with their teachers freed up for additional one-on-one
time.
• The Discussion-Oriented Flipped Classroom: assign lecture videos, as well as any other video or
reading material related to the day’s subject — eg. TED Talks, YouTube videos, and other
resources. Class time is then used for discussion and exploration of the subject. Eg subjects where
context is everything — history, art, or English.
• The Demonstration-Focused Flipped Classroom: those subjects that require students to
remember and repeat activities exactly —such as chemistry, physics, and math class — it is most
helpful to have a video demonstration to be able to rewind and rewatch. teacher demonstrates
the activity in a way that allows students to follow along at their own pace.
• The Faux-Flipped Classroom: perfect for younger students for whom actual homework might not
yet be appropriate. This flipped classroom model has students watch lecture video in class —
giving them the opportunity to review materials at their own pace, with the teacher able to move
from student to student to offer whatever individual support each young learner needs.
• The Group-Based Flipped Classroom: . This format encourages students to learn from one
another and helps students to not only learn what the right answers are but also how to
actually explain to a peer why those answers are right.
• The Virtual Flipped Classroom: For older students and in some courses, the flipped classroom
can eliminate the need for classroom time at all.
• Flipping The Teacher: All the video created for a flipped classroom doesn’t have to begin and
end with the teacher. Students too can make use of video to better demonstrate proficiency.
Assign students to record and practice their role-play activities to show competency, or film
themselves presenting a new subject or skill as a means to “teach the teacher”.
Tools and Methodologies
• Face-to-face interaction mixed
with independent study–usually
via technology.
References:
• Students watch pre-recorded
videos at home -at school do
detailed work - ready with
questions and background
knowledge.
Flipped Classroom
• Students introduced to
content at home - practice
working on it at school.
• Reverse of common practice
Blended learning format
Tools and Methodologies
Project Based Learning
ØHands-On
ØCollaborative
ØMulti-Disciplinary
ØStudent Centered
ØReal-Time
ØReal-World
ØFlexible
Tools and Methodologies
• Problem-Based Learning
ØStudent-centric approach - Involves groups of students working to
solve a real-world problem
ØDifferent from the direct teaching method of teacher presenting facts
and concepts
ØStudents strengthen their teamwork, communication, and research
skills, hone critical thinking and problem-solving abilities
Tools and Methodologies • Collaborative and Cooperative
Learning
ØSegmenting students into groups
and having them work in specific
roles
ØGroups work toward a specific
goal
ØEach member responsible for a
different part of the project’s
completion
ØMay have a group leader,
researcher, writer, speaker,
ØNo assistance from teacher while
they work.
Activity
Think of a student’s desk and
innovate it to make it more friendly.
Things that can be added or
removed .
Tools and Methodologies
• Negotiating Essential Agreements
ØEspecially useful for issues such as discipline, punctuality, neatness,
learning difficulties, class work, and projects, handing in assignments,
bullying, and other issues.
ØClassroom must be learner led when these significant issues are
discussed and essential agreements are made between the facilitators
and learners.
Tools and Methodologies
Thinking-Based Learning- Infusing Direct Instruction in Skillful
Thinking-introducing students to thinking skills
SKILLFUL PARTS/WHOLE THINKING
a. What are the smaller parts that make up the whole?
b. What would happen if each part was missing?
c. What is the function of each part?
d. How do the parts work together to make the whole do what it
does?
Tools and Methodologies
SKILLFUL DECISION MAKING
a. What makes a decision necessary?
b. What are my options?
c. What are the likely consequences of
these options?
d. How important are these
consequences?
e. What’s the best option in light of the
consequences?
Skillful Thinking into Content Instruction- A few tips
Prompting Active Student Thinking About Curricular Content
Overview-
• divide the students into “collaborative thinking groups” each with specific thinking tasks that
contribute to the overall process,
• provide them with various graphics that serve as reflection and recording devices for their
thinking,
• provide oral guidance for them as they work through the thinking map for skillful decision
making.
• This classroom engagement by the students in skillful decision making is, therefore, highly
scaffolded and focused.
Contd.
• This becomes starting instruction in a specific thinking skill. This
detailed and explicit guidance is, in fact, no different from good
instructional practice in teaching students to develop any skill.
• Using a Graphic Organizer – eg T bar to record options and factors
to consider
• Scaffolding the Collaborative Thinking- challenge students to think
out of the box rather than straight from the book or web.
Contd.
• Finding and Processing Relevant Information- deciding what is
important and what can be dropped- There are four basic
ways that
▫ Going back to books
▫ Bringing learning resources
▫ Making a library
▫ Make the World a resource
▫ Certify accuracy of the statement
Hazards of
researching and
reporting
Introduce students to
the idea of
developing a checklist
of standards that can
be used for thinking
critically
Judging the reliability
of the source eg-
author,
publisher(who,
where, when), source
of information.( was
the author an
observer, conducted),
Contd.
Contd.
• From Good Thinking to Good Writing- paragraphs/essay using
a matrix created through research
• Prompting Students to Articulate, Evaluate, and Plan Their
Thinking- internalize strategies
Tools and Methodologies
• Competency-Based Learning
ØAn approach that allows
students to advance based on
their ability to master a skill or
competency at their own pace
ØMethod perfect for meeting
different learning abilities
ØLeads to more efficient student
outcomes.
Summarizing: 13 Essentials for a 21st Century Student
• Collaboration and teamwork
• Creativity and imagination
• Critical thinking
• Problem solving
• Flexibility and adaptability
• Global and cultural awareness
• Information literacy
• Leadership
• Civic literacy and citizenship
• Oral and written communication skills
• Social responsibility and ethics
• Technology literacy
• Initiative
Summarizing: Traits of a 21st Century Educator
Some useful sources
{https://wabisabilearning.com/blogs/technology-integration/3-
flipped-learning-examples
https://youtu.be/BfsLbGgUMDU
https://www.teachingchannel.com/blog/teach-virtual-
classroom}
Once you consider what 21st century skills students will need in order to engage in the meaningful
tasks you have designed, next consider which tools may help them to develop or showcase those
skills.
Here are some examples:
SKILL Tools
Collaboration • Google Docs, slides as collaborative
• Zoom breakout rooms for groups
• Online protocols for group discussion
• Trello for group management
Oral Communication • Flipgrid to record oral presentations
• Zoom to record interviews with experts and end users
• Youtube or Screencast to record students speeches
or demonstrations
Written Communication • Wordpress for published blogs
• Google docs with comments feature for feedback
• Piktochart infographics to synthesize research
Creativity • Note.ly stickies for brainstorming
• Gamestorming protocols for synchronous work time
• Canva templates and digital design
Your Turn Please
THANK YOU
COAE International Pvt. Ltd.
(An ISO 17024:2012 and ISO 17021:2015 Accredited Certification Body)
from National Accreditation Board for Certification Bodies (NABCB) & National Accreditation Board for
Education & Training (NABET), Quality Council of India, (QCI)
23/1701, 7th floor, Tower-1, Express Trade Tower - 2,
B-36, Sector-132, Noida 201301, India.
Phone: +91. 120. 4202858
CRM: +91.9821799373
E-mail: crm@coaeint.com
URL: www.coaeint.com

CEC module7 20-21-Are we ready?

  • 1.
    Centre of Assessmentsfor Excellence Competence Enhancement Course for K-12 Educators 20 to 21- Are We Ready?
  • 2.
    21st Century Skills LearningOutcomes • Checking - are we ready? – Learners’ action ground- all the soft skills • Steps to take to prepare Gen z to face next industrial revolution – Planning for learning with technology integration, appropriate assessment and adapting to the virtual ecosystems. • Equipping ourselves with the necessary 21st century skills- from Pedagoogy- Teacher via andragogy-Faciltator, Heutagogy- Qurator to the level of paragogy- mentor
  • 3.
    Have we agedor have we come of age? • “It is not technology that is having the biggest influence on what we do; it is the speed of change being thrust upon us. We also have more access to information and ideas, so we can do better. If you know better, you have to do better.”- George Couros
  • 4.
  • 5.
    Generation Distribution • GenZ, iGen, or Centennials: Born 1996– TBD. • Millennials or Gen Y: Born 1977 – 1995. • Generation X: Born 1965 – 1976. • Baby Boomers: Born 1946 – 1964. • Traditionalists or Silent Generation: Born 1945 and before.
  • 6.
    “Many of thethings you can count, don't count. Many of the things you can't count, really count.” – Albert Einstein • In the 21st Century world, is there still anything left out that is really important to us but we are not able to measure it yet? You will be surprised to see the list of things that are inherent part of us but we never realised that we just can’t measure them - in a concrete manner!! • Knowledge, success, identity, life, emotions, health and change.
  • 7.
    Are We Ready?? From 20 to 21
  • 8.
    21st Century Skills Broadset of knowledge, skills, work habits, and character traits According to educators, school reformers, employers, and others— critically important for success in today’s world
  • 9.
    I See IWonder SEE – THINK - WONDER • What do you see? (Me,we) • What do you think? ( Why, wiggle, what if) • What do you wonder? ( Wiggle, what if, why, wobble, “WILL”!)
  • 10.
    What do weunderstand by 21st Century Skills? • 21st century skills comprise skills, abilities, and learning dispositions that have been identified as being required for success in 21st century society and workplaces. • Differ from traditional academic skills- mastering for success in a rapidly changing, digital society. • Associated with deeper learning, based on mastering skills such as analytic reasoning, complex problem solving, and teamwork.
  • 11.
    21st Century SkillCategories ØLearning skills ØLiteracy skills ØLife skills
  • 12.
    Learning skills: The fourC’s teach students the mental processes required to adapt and improve upon a modern work environment. These are: ØCritical thinking: Finding solutions to problems- why skills ØCreativity: Thinking outside the box- most important for success ØCollaboration: Working with others – we skills ØCommunication: Talking to others- we skills
  • 13.
    Literacy skills: • Focuson how students can discern facts, publishing outlets, and the technology behind them. These may be classified into: ØInformation literacy ØMedia literacy ØTechnology literacy
  • 14.
    Life skills: Lifeskills are those intangible elements of a student’s everyday life that focus on both personal and professional qualities. ØFlexibility ØLeadership ØInitiative ØProductivity ØSocial skills
  • 15.
    Demands of the21st Century • Market that is moving faster by the day. • Producing more of the same knowledge and skills • Teaching cannot last their students a lifetime. • Rapid economic and social change- ill prepared for jobs that have not yet been created, technologies that have not yet been invented and problems that we don’t yet know will arise.
  • 16.
    Demands of the21st Century Students require adaptive qualities to keep up with a socio economic environment that’s constantly evolving. Students need to hone their career readiness skills before they enter the workforce Falling behind means becoming obsolete.
  • 17.
    Activity Name 5 Jobsthat will be redundant after 5 years
  • 18.
    As a 21stCentury Educator 1. Be able to Teach to All Learners - teach and reach all learners 2. Be able to Differentiate learning - cater to all eight intelligences 3. Be able to Implement/Integrate Technology
  • 19.
    As a 21stCentury Educator 4. Be able to Foster Student Relationships – foster and facilitate healthy interpersonal relationships among students so that students communicate with their peers on a higher level than just social media.
  • 20.
    As a 21stCentury Educator 5. Be Forward Thinking - anticipate the future and plan for it - push students so that they are able to navigate their way through this ever-changing technological world. 6. Be able to Embrace Change - adapt to it. Keep abreast with changes in technology, teaching and testing strategies
  • 21.
    How to teach21st Century Skills? • Make it relevant. Teach through the disciplines. • Develop lower and higher order thinking skills—at the same time. • Encourage transfer of learning. • Teach students to learn to learn (metacognition). • Address misunderstandings directly. • Promote teamwork as a process and outcome. • Utilize technology to support learning. • Foster students' creativity.
  • 22.
    Characteristics of a21st Century Classroom Learner-centered classroom and personalized instruction Students as producers Learn new technologies Go global Be smart and use smartphones
  • 23.
    Characteristics of a21st Century Classroom Connect and Collaborate Contextual Learning Build a positive digital footprint Innovate Keep learning and evolving
  • 24.
    Tips for studentsto build positive digital footprints • Be kind, helpful, and understanding or put another way, demonstrate digital citizenship. • Use privacy settings • Keep a list of accounts • Don’t overshare • Use a password keeper • Google yourself • Monitor linking accounts • Consider using an anonymous secondary email • At least skim the terms and conditions • Know that sending is like publishing–forever • Understand that searches are social • Use digital tools to manage your digital footprint
  • 25.
  • 26.
    Activity Suggest an exampleof a flipped Classroom
  • 27.
    • The StandardInverted Classroom: “homework” of watching video lectures and reading any materials relevant to the next day’s class. During class time, students practice what they’ve learned through traditional schoolwork, with their teachers freed up for additional one-on-one time. • The Discussion-Oriented Flipped Classroom: assign lecture videos, as well as any other video or reading material related to the day’s subject — eg. TED Talks, YouTube videos, and other resources. Class time is then used for discussion and exploration of the subject. Eg subjects where context is everything — history, art, or English. • The Demonstration-Focused Flipped Classroom: those subjects that require students to remember and repeat activities exactly —such as chemistry, physics, and math class — it is most helpful to have a video demonstration to be able to rewind and rewatch. teacher demonstrates the activity in a way that allows students to follow along at their own pace. • The Faux-Flipped Classroom: perfect for younger students for whom actual homework might not yet be appropriate. This flipped classroom model has students watch lecture video in class — giving them the opportunity to review materials at their own pace, with the teacher able to move from student to student to offer whatever individual support each young learner needs.
  • 28.
    • The Group-BasedFlipped Classroom: . This format encourages students to learn from one another and helps students to not only learn what the right answers are but also how to actually explain to a peer why those answers are right. • The Virtual Flipped Classroom: For older students and in some courses, the flipped classroom can eliminate the need for classroom time at all. • Flipping The Teacher: All the video created for a flipped classroom doesn’t have to begin and end with the teacher. Students too can make use of video to better demonstrate proficiency. Assign students to record and practice their role-play activities to show competency, or film themselves presenting a new subject or skill as a means to “teach the teacher”.
  • 29.
    Tools and Methodologies •Face-to-face interaction mixed with independent study–usually via technology. References: • Students watch pre-recorded videos at home -at school do detailed work - ready with questions and background knowledge. Flipped Classroom • Students introduced to content at home - practice working on it at school. • Reverse of common practice Blended learning format
  • 30.
    Tools and Methodologies ProjectBased Learning ØHands-On ØCollaborative ØMulti-Disciplinary ØStudent Centered ØReal-Time ØReal-World ØFlexible
  • 31.
    Tools and Methodologies •Problem-Based Learning ØStudent-centric approach - Involves groups of students working to solve a real-world problem ØDifferent from the direct teaching method of teacher presenting facts and concepts ØStudents strengthen their teamwork, communication, and research skills, hone critical thinking and problem-solving abilities
  • 32.
    Tools and Methodologies• Collaborative and Cooperative Learning ØSegmenting students into groups and having them work in specific roles ØGroups work toward a specific goal ØEach member responsible for a different part of the project’s completion ØMay have a group leader, researcher, writer, speaker, ØNo assistance from teacher while they work.
  • 33.
    Activity Think of astudent’s desk and innovate it to make it more friendly. Things that can be added or removed .
  • 34.
    Tools and Methodologies •Negotiating Essential Agreements ØEspecially useful for issues such as discipline, punctuality, neatness, learning difficulties, class work, and projects, handing in assignments, bullying, and other issues. ØClassroom must be learner led when these significant issues are discussed and essential agreements are made between the facilitators and learners.
  • 35.
    Tools and Methodologies Thinking-BasedLearning- Infusing Direct Instruction in Skillful Thinking-introducing students to thinking skills SKILLFUL PARTS/WHOLE THINKING a. What are the smaller parts that make up the whole? b. What would happen if each part was missing? c. What is the function of each part? d. How do the parts work together to make the whole do what it does?
  • 36.
    Tools and Methodologies SKILLFULDECISION MAKING a. What makes a decision necessary? b. What are my options? c. What are the likely consequences of these options? d. How important are these consequences? e. What’s the best option in light of the consequences?
  • 37.
    Skillful Thinking intoContent Instruction- A few tips Prompting Active Student Thinking About Curricular Content Overview- • divide the students into “collaborative thinking groups” each with specific thinking tasks that contribute to the overall process, • provide them with various graphics that serve as reflection and recording devices for their thinking, • provide oral guidance for them as they work through the thinking map for skillful decision making. • This classroom engagement by the students in skillful decision making is, therefore, highly scaffolded and focused.
  • 38.
    Contd. • This becomesstarting instruction in a specific thinking skill. This detailed and explicit guidance is, in fact, no different from good instructional practice in teaching students to develop any skill. • Using a Graphic Organizer – eg T bar to record options and factors to consider • Scaffolding the Collaborative Thinking- challenge students to think out of the box rather than straight from the book or web.
  • 39.
    Contd. • Finding andProcessing Relevant Information- deciding what is important and what can be dropped- There are four basic ways that ▫ Going back to books ▫ Bringing learning resources ▫ Making a library ▫ Make the World a resource ▫ Certify accuracy of the statement
  • 40.
    Hazards of researching and reporting Introducestudents to the idea of developing a checklist of standards that can be used for thinking critically Judging the reliability of the source eg- author, publisher(who, where, when), source of information.( was the author an observer, conducted), Contd.
  • 41.
    Contd. • From GoodThinking to Good Writing- paragraphs/essay using a matrix created through research • Prompting Students to Articulate, Evaluate, and Plan Their Thinking- internalize strategies
  • 42.
    Tools and Methodologies •Competency-Based Learning ØAn approach that allows students to advance based on their ability to master a skill or competency at their own pace ØMethod perfect for meeting different learning abilities ØLeads to more efficient student outcomes.
  • 43.
    Summarizing: 13 Essentialsfor a 21st Century Student • Collaboration and teamwork • Creativity and imagination • Critical thinking • Problem solving • Flexibility and adaptability • Global and cultural awareness • Information literacy • Leadership • Civic literacy and citizenship • Oral and written communication skills • Social responsibility and ethics • Technology literacy • Initiative
  • 44.
    Summarizing: Traits ofa 21st Century Educator
  • 45.
  • 46.
    Once you considerwhat 21st century skills students will need in order to engage in the meaningful tasks you have designed, next consider which tools may help them to develop or showcase those skills. Here are some examples: SKILL Tools Collaboration • Google Docs, slides as collaborative • Zoom breakout rooms for groups • Online protocols for group discussion • Trello for group management Oral Communication • Flipgrid to record oral presentations • Zoom to record interviews with experts and end users • Youtube or Screencast to record students speeches or demonstrations Written Communication • Wordpress for published blogs • Google docs with comments feature for feedback • Piktochart infographics to synthesize research Creativity • Note.ly stickies for brainstorming • Gamestorming protocols for synchronous work time • Canva templates and digital design
  • 47.
  • 48.
    THANK YOU COAE InternationalPvt. Ltd. (An ISO 17024:2012 and ISO 17021:2015 Accredited Certification Body) from National Accreditation Board for Certification Bodies (NABCB) & National Accreditation Board for Education & Training (NABET), Quality Council of India, (QCI) 23/1701, 7th floor, Tower-1, Express Trade Tower - 2, B-36, Sector-132, Noida 201301, India. Phone: +91. 120. 4202858 CRM: +91.9821799373 E-mail: [email protected] URL: www.coaeint.com