Cerdaac M

Cerdaac M

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  CERDAAC.M Presentation
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  Simco Overview Softwareand services for management of high tech equipment quality, compliance, maintenance, and calibration Founded in 1962 in Northern California 10+ yrs selling software. 3500+ customers managing 3.5M assets Supported 37 countries in 2009 21 Service Locations (U.S., Mexico, China), Privately held, Executive Leadership in place for 25 yrs ISO 9001:2000 Certified KEMA & ISO/IEC 17025:1999 registered, A2LA accredited 05/18/10
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  Software Customers 05/18/10
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  What Are YourBiggest Challenges? Tracking program performance ? Assuring quality compliance ? Monitoring and reducing costs ? Other challenges / issues?
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  EQUIPMENT PEOPLE TechniciansAdministrators Management PARTNERS Service Providers Parts Suppliers Distributors, Rental MATERIALS Spare Parts Materials Tools REQUIREMENTS • Regulatory, Quality • Certificates, Procedures ACTIVITIES Scheduled Services Break/Fix/Repair Audits, Validation Your Program Is About More Than Just Equipment
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  How Are YouManaging It Today? What tools are you using? Excel Software Paper How is work performed? Employees 3 rd party OEMs Who reviews what? KPIs Schedule Work Orders
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  5 Reasons BusinessesStill Hate Enterprise Software High cost of ownership - 91% of respondents said it was a "significant" or "very significant" business problem. Forrester Comment: "We believe that the concerns related to cost of ownership  are primarily due to the installations of on-premises packaged applications, where internal support requirements and vendor maintenance contracts  are a significant burden to IT shops , often causing other projects to take the back seat.“ Difficult upgrades - 87% said it was a "significant" or "very significant" business problem. Forrester Comment: "While upgrading the packaged apps will extend their useful life and provide relief from vendor-imposed version support deadlines, the  upgrade process itself  is often disruptive and expensive.“   Poor Cross-Functional Processes:  86% said it was a "significant" or "very significant" business problem. Forrester Comment: "The issue results from the fact that enterprise applications have been  designed and implemented as functional modules , whereas the real end-to-end processes span multiple business functions.“ What the Apps Deliver Doesn't Match Business Requirements:  80% said it was a "significant" or "very significant" business problem. Forrester Comment: "While packaged applications are mature in many of the core ERP areas (such as finance, procurement and HR),  most customers still find gaps  that must be addressed via customization or workarounds.“ Inflexibility Limits Process Change.  75% said it was a "significant" or "very significant" business problem. Forrester Comment: "  Inflexibility  tends to be more acute in older legacy packages, as well as modern packages that have technically complex tools for workflow and business rules configuration." February 26, 2010 Forrester Research Report entitled – Enterprise Apps Customers Have Issues www.forrester.com
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  A Suite ofProgram Management Applications   Management, enforcement and reporting A single integrated system 2. Software delivered as a Service      No big upfront software or hardware charges All the security, scalability and functionality of expensive software 3. Growing Network of Information and Expertise Equipment history, information and costs Services provider integration Now There’s CERDAAC!
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  Better Results withCERDAAC’s “3 C”s Reduce costs by: Streamlining administrative tasks Improving visibility & management of assets including model lifecycle cost history Easily tracking expenses & streamlining payables processing Achieve compliance by: Scheduling calibration & maintenance activities & receiving notifications Monitoring department & personnel on-time calibration & maintenance performance Improving partner compliance with defined metrics/processes, Complying with requirements of 21 CFR Part 211, Part 820 and Part 11 Improve control by: Achieving performance metrics visibility at corporate & local management levels Retrieving information for audits Improving ease of use via a common interface across all assets Control Compliance Cost
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  Applications IT .PMManages SIMCO Calibration & Repair Services .ESD Manages SIMCO Electro Static Discharge Services CERDAAC Integrated Suite Global Database .M Manages Customer’s Calibration, Repair & Maintenance Programs NEW Enhanced Applications Coming Soon! A Suite of Applications System . . . . ZERO ONE ANY … Enhanced Platform View Provider Process IT
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  CERDAAC Delivers UnparalleledAdvantages Zero IT burden with SIMCO hosted software Low-cost, fast to deploy, easy to use solution One validated solution fits all your program needs Simplifies management, audits, data entry, training Any view of your data, Any means of getting work done Improves accountability, decisions, outsourcing