Chapter 15 p. 516
Apply Your Knowledge
1. How can you “think like an employer” if you have no professional business
experience?
Now that you’re on the other side, hiring instead of being hired, there are some things you
should know and to take into consideration when looking for personnel. When hiring people
you are taking many risks. For example, is the person going to meet all the expectations? Or
sometimes you’re going to feel that a better, more qualified person slipped through your
fingers. Nowadays, many companies use a quality of hire, a measure of how closely employees
meets the company’s need. They want to know if you’ll be reliable and motivated, if you’re
somebody who “gets it” when it comes to being a professional in today’s workplace.
2. Ifyou were a team leaderat a summer camp for childrenwithspecial needs,shouldyou include
this in your employmenthistoryif you are applyingfor work that is unrelated?Explainyour answer.
[LO-3]
If youwere a team leaderata summercamp for childrenwithspecialneeds,youshoulddefinitely
Include iton yourresume. The people hiringare goingtowantknow any pertinentinformationabout
youlike dates, duties, and accomplishments from any previous jobs you’ve held, even if is unrelated
to the job you’re applying at the moment. As this showsmore of your careerhistory,whatotherskills
youmay have,and whatyouhave alreadyachieved.
3. Can you use a qualifications summary if you don’t yet have extensive professional
experience in your desired career? Why or why not? [LO-3]
If you don’t have an extensive career history or professional history you can use a
Qualifications summary. This format offers a brief view of your skills and key qualifications. The
purpose is to show in a short amount of time what you’re capable to do. You can opt for a
qualifications summary because its highlights your educational readiness.
4. Between your sophomore and junioryears, you quit school for a year to earn the money to
finish college. You worked as a loan-processing assistant in a finance company, checking
references on loan applications, typing, and filing. Your manager made a lot of the fact that
he had never attended college. He seemed to resent you for pursuing your education, but he
never criticized your work, so you thought you were doing okay. Afteryou’d been working
there for six months, he f red you, saying that you’d failed to be thorough enough in your
credit checks. You were actually glad to leave, and you found another job right away at a
bank, doing similar duties. Now that you’ve graduated from college, you’re writing your
résumé. Will you include the finance company job in yourwork history? Explain. [LO-3]
I will most definitely include the finance company job in my work history because as I’ve
already explained before, it shows my work experience. Even though I ended up fired, I think
that should not opaque my hard work in the company. By including it in my resume, it will show
my skills, tasks I’ve completed, my best qualities, and experience that I’ve gained in the past. It
is past work experience that that can help me get the job.
Chapter 16 p. 549
Apply your Knowledge
1. How can you distinguish yourself from other candidates in a screening interview and
still keep your responses short and to the point? Explain. [LO-2]
A screening interview is a way they use to filter all the applicants to see who is right and
who isn’t right for the position. They will be multiple candidates so keep your answers short
while providing a few key points that differentiate you from other candidates. Try to choose a
time for this type of interview where you are completely free of distractions and interruptions.
2. How can you prepare for a situational or behavioral interview if you have no
experience with the job for which you are interviewing? [LO-2]
The best way to prepare and to manage a situational or behavioral interview if you
don’t have much experience with the job you are being interview is to revisit past experiences
in your life whether personal or during college, or past work experiences that may not
necessarily related to the job. This will make you revisit those memories and it will help you
demonstrate your qualities and attributes. How you handled the situation and how you solved
the challenge. Give summarize explanations and describe the outcome of your actions.
3. If you lack one important qualification for a job but have made it past the initial
screening stage, how should you prepare to handle this issue during the next round of
interviews? Explain your answer. [LO-3]
Write a short email to your instructor, discussing what you believe are your greatest
strengths and weaknesses from an employment perspective. Next, explain how these strengths
and weaknesses would be viewed by interviewers evaluating your qualifications.
4. What is an interviewer likely to conclude about you if you don’t have any questions to ask
during the interview?
[LO-3]
An interview is an ongoing conversation between two people. They will ask you a set of
questions to get to know you better, but that means that you should also get to know them
better. As any person that prepares for an interview you should do your homework and do
some researcher of the company and position you are applying, as well as the people who work
there. When you ask questions too you demonstrate interest and understanding of the
company, you can direct the conversation to a way it will benefit you by lay out all of your best
qualities and you can check if is still a good work opportunity for you. Interviewers tend to look
negatively the candidates who remain silent and do not show interest on the job, the
organization and the people.
5. Why is it important to distinguish unethical or illegal interview questions from
acceptable questions? Explain. [LO-4]
It is important to be able to identify illegal and unethical questions because they can be
used to reveal personal information such as race, gender, ethnicity, age, religion marital
status etc. that can be used to discriminate employees. There are certain mechanisms
like federal, state and local laws that prohibit employee discrimination by patrons; so
you need to inform yourself about these laws and know your rights.

Chapter 15 & 16

  • 1.
    Chapter 15 p.516 Apply Your Knowledge 1. How can you “think like an employer” if you have no professional business experience? Now that you’re on the other side, hiring instead of being hired, there are some things you should know and to take into consideration when looking for personnel. When hiring people you are taking many risks. For example, is the person going to meet all the expectations? Or sometimes you’re going to feel that a better, more qualified person slipped through your fingers. Nowadays, many companies use a quality of hire, a measure of how closely employees meets the company’s need. They want to know if you’ll be reliable and motivated, if you’re somebody who “gets it” when it comes to being a professional in today’s workplace. 2. Ifyou were a team leaderat a summer camp for childrenwithspecial needs,shouldyou include this in your employmenthistoryif you are applyingfor work that is unrelated?Explainyour answer. [LO-3] If youwere a team leaderata summercamp for childrenwithspecialneeds,youshoulddefinitely Include iton yourresume. The people hiringare goingtowantknow any pertinentinformationabout youlike dates, duties, and accomplishments from any previous jobs you’ve held, even if is unrelated to the job you’re applying at the moment. As this showsmore of your careerhistory,whatotherskills youmay have,and whatyouhave alreadyachieved. 3. Can you use a qualifications summary if you don’t yet have extensive professional experience in your desired career? Why or why not? [LO-3] If you don’t have an extensive career history or professional history you can use a Qualifications summary. This format offers a brief view of your skills and key qualifications. The purpose is to show in a short amount of time what you’re capable to do. You can opt for a qualifications summary because its highlights your educational readiness. 4. Between your sophomore and junioryears, you quit school for a year to earn the money to finish college. You worked as a loan-processing assistant in a finance company, checking references on loan applications, typing, and filing. Your manager made a lot of the fact that he had never attended college. He seemed to resent you for pursuing your education, but he never criticized your work, so you thought you were doing okay. Afteryou’d been working there for six months, he f red you, saying that you’d failed to be thorough enough in your credit checks. You were actually glad to leave, and you found another job right away at a
  • 2.
    bank, doing similarduties. Now that you’ve graduated from college, you’re writing your résumé. Will you include the finance company job in yourwork history? Explain. [LO-3] I will most definitely include the finance company job in my work history because as I’ve already explained before, it shows my work experience. Even though I ended up fired, I think that should not opaque my hard work in the company. By including it in my resume, it will show my skills, tasks I’ve completed, my best qualities, and experience that I’ve gained in the past. It is past work experience that that can help me get the job.
  • 3.
    Chapter 16 p.549 Apply your Knowledge 1. How can you distinguish yourself from other candidates in a screening interview and still keep your responses short and to the point? Explain. [LO-2] A screening interview is a way they use to filter all the applicants to see who is right and who isn’t right for the position. They will be multiple candidates so keep your answers short while providing a few key points that differentiate you from other candidates. Try to choose a time for this type of interview where you are completely free of distractions and interruptions. 2. How can you prepare for a situational or behavioral interview if you have no experience with the job for which you are interviewing? [LO-2] The best way to prepare and to manage a situational or behavioral interview if you don’t have much experience with the job you are being interview is to revisit past experiences in your life whether personal or during college, or past work experiences that may not necessarily related to the job. This will make you revisit those memories and it will help you demonstrate your qualities and attributes. How you handled the situation and how you solved the challenge. Give summarize explanations and describe the outcome of your actions. 3. If you lack one important qualification for a job but have made it past the initial screening stage, how should you prepare to handle this issue during the next round of interviews? Explain your answer. [LO-3] Write a short email to your instructor, discussing what you believe are your greatest strengths and weaknesses from an employment perspective. Next, explain how these strengths and weaknesses would be viewed by interviewers evaluating your qualifications.
  • 4.
    4. What isan interviewer likely to conclude about you if you don’t have any questions to ask during the interview? [LO-3] An interview is an ongoing conversation between two people. They will ask you a set of questions to get to know you better, but that means that you should also get to know them better. As any person that prepares for an interview you should do your homework and do some researcher of the company and position you are applying, as well as the people who work there. When you ask questions too you demonstrate interest and understanding of the company, you can direct the conversation to a way it will benefit you by lay out all of your best qualities and you can check if is still a good work opportunity for you. Interviewers tend to look negatively the candidates who remain silent and do not show interest on the job, the organization and the people. 5. Why is it important to distinguish unethical or illegal interview questions from acceptable questions? Explain. [LO-4] It is important to be able to identify illegal and unethical questions because they can be used to reveal personal information such as race, gender, ethnicity, age, religion marital status etc. that can be used to discriminate employees. There are certain mechanisms like federal, state and local laws that prohibit employee discrimination by patrons; so you need to inform yourself about these laws and know your rights.