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Chapter 21 ssm-lidia-29013008
This document summarizes a presentation on the chapter "Science and System in Management" from Daniel Wren's book. The presentation traces the development of management as a science, from early influences in statistics, scientific methods, and mechanical philosophy to modern operations research methods. It also covers the growth of systems theory and its application to management, as well as the transition to more quantitative and computer-based approaches in production and operations management. The presenter learned that management incorporates both art and science through its core functions, and that continuously improving systems is a never-ending process.
Chapter 21 ssm-lidia-29013008
- 1. 06/09/2013 1 SCIENCE SYSTEM MANAGEMENT Based on truechapter in Daniel A. Wren book: The History of Management Thought, 5th edition, 2005.
- 2. 06/09/2013 2 PRESENTER: Lidia Mayangsari 29013008 –MSM 2013 Scientific, Systemic, Managerial skills: Inexplicably Green with Golden Passion
- 3. 06/09/2013 3 Science and Systemin Management (Presentation Material Format) The Quest For Science In Management as the introduction. It contains: Old Lessons Relearned Operation Research Production Management In Transition that will also serve the background, result, and overall impression of this chapter.
- 4. 06/09/2013 4 Science and Systemin Management (Presentation Material Format) System and Information as the body of this presentation. It contains: General System Theory From the Computer Age to Information Age that will briefly describe the methods, variables, findings or results, argument and conslusions, critics, examples, and what presenter learned from the chapter.
- 5. 06/09/2013 5 Science and Systemin Management (Presentation Material Format) Summary as the conclusion of this presentation. It contains: Discussion Final Statements Values
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- 7. 06/09/2013 7 Science and Systemin Management (Introduction) Numbers are the incredibles : mathematics and statistics are born with them.
- 8. 06/09/2013 8 Science and Systemin Management (Introduction) Nature (inc. Human nature) has its complicated rhythm to understand.
- 9. 06/09/2013 9 Science and Systemin Management (Introduction) Humans are basically orderly, rational beings who desire to control their environment. Attemp to rationalize and systemize the workplace. To measure and control organizational operations.
- 10. 06/09/2013 10 Science and Systemin Management (Introduction) This chapter will show us: •The journey to scientific management •The need of systemic management •The trace of modern management
- 11. 06/09/2013 11 Science and Systemin Management (Introduction) Presenter’s Impression: This chapter (hopefully) answers my question in the very first session of the class,”Is management a science?”.
- 12. 06/09/2013 12 Science and Systemin Management (The Quest for Science in Management) Scientific Management Bayes: numbers and statistics Aristotle: scientific methods Descartes: mechanical nature
- 13. 06/09/2013 13 Operation Research Op. Res. Societies • Society •Journals Methods • Quantitative • Qualitative Science and System in Management (Operation Research) Industriali- zation World War I – II Complex problems to solve
- 14. 06/09/2013 14 Science and Systemin Management (Production Management in Transition) Production management courses are often the repository for some of the most inappropriate and intellectually stulfying materials to be found in the business curriculum... Many faculty members have little respect for such courses... And students complained more about the pointlessness of this courses... Gordon and Howell (1959)
- 15. 06/09/2013 15 Science and Systemin Management (Production Management in Transition) New language of production/operations management emerged. – More mathematics and statistics. – Strongly based on scientific method of problem solving. – Implementation of : linear programming, game theory, decision tree, Monte Carlo methods, simulations. – Graphical tools : Gantt chart, CPM, PERT
- 16. 06/09/2013 16 Science and Systemin Management (Old Lessons Relearned) Product Quality Product Quantity
- 17. 06/09/2013 17 Science and Systemin Management (Old Lessons Relearned) Deming identified seven deadly diseases that caused US industry to go into decline: • Lack of constancy of purpose toward improvement of products and services • An emphasis on short-term profits • Merit rating or other evaluation of individual performance • Job hopping by managers • Managing by the numbers without considering figures that are unknown or unknowable • Excessive medical costs (peculiar to the United Stated) • The litigious nature of the US citizens, causing excessive costs of liability that increased as lawyers worked on contingency fee
- 18. 06/09/2013 18 Science and Systemin Management (System and Information) • Orderliness in nature • Social interactions • Systematic management: – Goals or purposes of the organization – Some presumed inflow or input of materials – Processes and transformations of materials to products or services – Performance measures
- 19. 06/09/2013 19 Science and Systemin Management (General System Theory) • There are deep roots in prior thought • General system theory: parallelisms in diciplines that would give rise to a general framework: – Study of a whole – Strive for a survival (steady state equilibrium) – Organism – environment interdependance • Birth of cybernetics
- 20. 06/09/2013 20 Science and Systemin Management (Computer Age to Information Age) • 1600s – 1800s: dream of calculating device (Pascal, Babbage, Taylor) • 1930s: secret messages thorugh cryptology • 1940s: computer monster • 1970s: semiconductors, microchips, and modern computers
- 21. 06/09/2013 21 Science and Systemin Management (Computer Age to Information Age) More efficent management systems Internet Informa tion Computer Data inventory Interactive communications Computing device Modeling, simulation
- 22. 06/09/2013 22 Science and Systemin Management (Computer Age to Information Age) Support Decision Making Process
- 23. 06/09/2013 23 Science and Systemin Management (Strength of The Chapter) Awe-inspiring delivery of the modern management era. Brief but understandable way of writing.
- 24. 06/09/2013 24 Science and Systemin Management (Weakness of The Chapter) The history is more explorable that what the chapter served. There are still many gaps of information in this chapter. However, some of them can be found on the previous or next chapters.
- 25. 06/09/2013 25 Science and Systemin Management (What I Learned from The Chapter) Life is a never ending process of learning. Perfection is nothing except you give up on what exist, and it is not wise to do so. Presenter, 2013
- 26. 06/09/2013 26 Science and Systemin Management (What I Learned from The Chapter) No pain, no gain. The harder and smarter we work, the better and more convenient the result we can have. Presenter, 2013
- 27. 06/09/2013 27 Science and Systemin Management (Argument) Management is both art and science based on its four primary functions: planning, organizing, leading, and controlling.
- 28. 06/09/2013 28 Science and Systemin Management (Conclusion) Science Mana- gement Systems
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