Competition Driven byInnovation
Competition is a process driven by the “perennial gale
of creative destruction,” in the words of famed
economist Joseph Schumpeter. The continuous waves
of market leader- ship changes in the TV industry,
detailed in the ChapterCase, demonstrate the potency
of innovation as a competitive weapon: It can
simultaneously create and destroy value.
4.
The “4 I’s”
1.Idea – An idea is a thought or concept that forms
the basis for new possibilities. It is the starting
point for innovation but may not yet be developed
into something practical.
2.Invention – An invention is a unique creation or
discovery that introduces something completely
new. It often results from scientific or technical
research and can be protected by patents.
5.
The “4 I’s
3.Innovation --Innovation is the process of improving
or applying inventions to create value. It involves
turning new ideas into practical solutions that
benefit society or businesses.
4. Imitation – Imitation is the act of copying or
adapting existing inventions or innovations. It allows
businesses to improve upon existing products and
compete in the market.
7.
1. Invention –An invention is a novel creation,
process, or device that did not previously exist.
2. Patent – A patent is a legal right granted to an
inventor, giving them exclusive control over their
invention for a set period.
3. Trade Secret – A trade secret is confidential
business information that gives a company a
competitive edge.
8.
4. Innovation –Innovation is the process of
improving or applying new ideas to create value.
5. First-Mover Advantage – First-mover advantage
is the competitive edge gained by being the first to
introduce a product or service in a market.
The three keyelements of a successful innovation:
novelty, usefulness, and successful implementation. It
uses P&G's razor-razorblade business model and the
Swiffer as examples of successful innovations. The
text also highlights that the innovation process
ultimately ends with imitation by competitors, using
Netflix and Amazon as examples of companies facing
this challenge. Amazon's Instant Video service and
Hulu Plus are mentioned as examples of competitive
imitations.
11.
Entrepreneurship- The processby which people
undertake economic risk to innovate-to create
new products, processes, and sometimes new
organization.
Strategic and Social Entrepreneurship
2. Jeff Bezos–
The founder of Amazon.com
(featured in ChapterCase 8) , the
world's largest online retailer.
The stepson of a Cuban
immigrant, Bezos graduated
from Princeton and then worked
as a financial analyst on Wall
Street.
14.
3. Oprah Winfrey
Asuccessful entrepreneur
and business person in many
areas including as talk show,
host actress producer, media
proprietor, and philanthropist.
15.
4. Elon Husk
Anengineer and serial
entrepreneur with a deep
passion to “ solve
environmental, social, and
economic challenges.
16.
Entrepreneurs - theagents that introduce change
into the competitive system.
Strategic entrepreneurship - the pursuit of
innovation using tools and concept from strategic
management.
Social entrepreneurship - the pursuit of social
goals while creating profitable business.
17.
INNOVATION AND THEINDUSTRY
LIFE CYCLE
Innovations frequently lead to the birth of new industries.
Innovative advances in IT and logistics facilitated the creation of
the overnight express delivery industry by FedEx and that of big-
box retailing by Walmart. The Internet set online retailing in
motion, with new companies such as Amazon and eBay taking the
lead, and it revolutionized the advertising industry first through
Yahoo, and later Google and Facebook. Advances in
nanotechnology are revolutionizing many different industries,
ranging from medical diagnostics and surgery to lighter and
stronger airplane components.
18.
Industries tend tofollow a predictable industry life
cycle: As an industry evolves over time, we can
identify five distinct stages: introduction, growth,
shakeout, maturity, and decline.31 We will illustrate
how the type of innovation and resulting strategic
implications change at each stage of the life cycle
as well as how innovation can initiate and drive a
new life cycle.
19.
The number andsize of competitors change as the
industry life cycle unfolds, and different types of
consumers enter the market at each stage. That is,
both the supply and demand sides of the market
change as the industry ages. Each stage of the
industry life cycle requires different competencies
for the firm to perform well and to satisfy that
stage’s unique customer group. We first introduce
the life cycle model before discussing different
customer groups in more depth when introducing the
crossing-the-chasm concept later in this chapter.
22.
GROWTH STAGE
Standards canemerge bottom-up through
competition in the marketplace or be imposed top-
down by government or other standard-setting
agencies such as the Institute of Electrical and
Electronics Engineers (IEEE) that develops and sets
industrial standards in a broad range of industries,
including energy, electric power, biomedical and
health care technology, IT, telecommunications,
consumer electronics, aerospace, an
nanotechnology.
23.
In the 1980s,the Wintel standard (a portmanteau of
Windows and Intel) marked the beginning of
exponential growth in the personal computer industry;
it still holds some 90 percent of market share in
personal computers.
In the 2000s we saw a standards war between the HD-
DVD format and the higher-definition rival, the Blu-ray
Disc (BD). Blu-ray, backed by an association of
electronics companies including Sony, Panasonic, and
others, bested the HD-DVD format backed by Toshiba.
Some argue that Sony’s PlayStation 3 acted as a
catalyst for adopting the Blu-ray format.
24.
A tipping pointin favor of the Blu-ray format may have
been the decision in 2008 by Warner Bros. to release
discs only in Blu-ray format. Leading retailers such as
Walmart and Best Buy began carrying DVDs in Blu-ray
format and did not stock as large a selection in the HD-
DVD format; Netflix and Blockbuster also fell in line. As a
consequence, many companies stopped making HD-DVD
players.
25.
The invention ofthe standardized shipping container :
Before containerization was invented some 60 years
ago, it cost almost $6 to load a ton of (loose) cargo, and
theft was rampant. After containerization, the cost for
loading a ton of cargo had plummeted to $0.16 and theft
all but disappeared (because containers are sealed at
the departing factory). Before containerization, dock
labor could move 1.7 tons per hour onto a cargo ship.
26.
After containerization, thishad jumped to 30 tons per hour.
Ports are now able to accommodate much larger ships,
and travel time across the oceans has fallen in half.
GSM (Global System for Mobile Communications ) -
standard cell phones for Europe determined by European
Union. CDMA (Code Division Multiple Access)- The uniter
States relied instead on a market based-approach and
developed by Qualcomm.
However, 80% of the global mobile market uses the GSM
standard.
27.
Product innovations- asthe name suggests, are new
or recombined knowledge embodied in new products—the
jet airplane, electric vehicle, smart-phones, and wearable
computers.
Process innovations - are new ways to produce
existing products or to deliver existing services. Process
innovations are made possible through advances such as
the Internet, lean manufacturing, Six Sigma,
biotechnology, nanotechnology, and so on.
29.
As market demandincreases, economies of scale kick in:
Firms establish and optimize standard business processes
through applications of lean manufacturing, Six Sigma, and
so on. As a consequence, product improvements become
incremental, while the level of process innovation rises
rapidly. During the growth stage, process innovation ramps
up (at increasing marginal returns) as firms attempt to
keep up with rapidly rising demand while attempting to
bring down costs at the same time. The core competencies
for competitive advantage in the growth stage tend to shift
toward manufacturing and marketing capabilities
30.
At the sametime, the R& D emphasis tends to shift to
process innovation for improved efficiency. Competitive
rivalry is somewhat muted because the market is growing
fast. Since market demand is robust in this stage and more
competitors have entered the market, there tends to be
more strategic variety: Some competitors will continue to
follow a differentiation strategy, emphasizing unique
features, product functionality, and reliability. Other firms
employ a cost-leadership strategy in order to offer an
acceptable level of value but lower prices to consumers.
They realize that lower cost is likely a key success factor in
the future, because this will allow the firm to lower prices
and attract more consumers into the market.
31.
SHAKEOUT STAGE
Firms beginto compete directly against one another for market
share, rather than trying to capture a share of an increasing pie.
As competitive intensity increases, the weaker firms are forced
out of the industry. This is the reason this phase of the industry
life cycle is called the shakeout stage: Only the strongest
competitors survive increasing rivalry as firms begin to cut prices
and offer more services, all in an attempt to gain more of a
market that grows slowly, it at all. This type of cut-throat
competition erodes profitability of all but the most efficient firms
in the industry. As a consequence, the industry often
consolidates, as the weakest competitors either are acquired by
stronger firms or exit through bankruptcy.
32.
MATURITY STAGE
After theshakeout is completed and a few firms remain, the
industry enters the maturity stage. During the fourth stage of
the industry life cycle, the industry structure morphs into an
oligopoly with only a few large firms. Most of the demand was
largely satisfied in the prior shakeout stage. Any additional
market demand in the maturity stage is limited. Demand now
consists of replacement or repeat purchases. The market has
reached its maximum size, and industry growth is likely to be
zero or even negative going forward. This decrease in market
demand increases competitive intensity within the industry. In
the maturity stage, the level of process innovation reaches its
maximum as firms attempt to lower cost as much as possible,
while the level of incremental product innovation sinks to its
minimum (see Exhibit 7.6).
33.
DECLINE STAGE
Changes inthe external environment often take industries from
maturity to decline. In this final stage of the industry life cycle,
the size of the market contracts further as demand falls, often
rapidly. At this final phase of the industry life cycle, innovation
efforts along both product and process dimensions cease (see
Exhibit 7.6). If a technological or business model breakthrough
emerges that opens up a new industry, however, then this
dynamic interplay between product and process innovation
starts anew.
34.
Exit. Somefirms are forced to exit the industry by bankruptcy
or liquidation. The U.S. textile industry has experienced a large
number of exits over the last few decades, mainly due to low-cost
foreign competition.
Harvest. In pursuing a harvest strategy, the firm reduces
investments in product support and allocates only a minimum of
human and other resources. While several companies such as
IBM, Brother, Olivetti, and Nakajima still offer typewriters, they
don’t invest much in future innovation. Instead, they are
maximizing cash flow from their existing typewriter product line.
FOUR STRATEGIC OPTIONS
35.
Maintain. PhilipMorris, on the other hand, is following a
maintain strategy with its Marlboro brand, continuing to
support marketing efforts at a given level despite the fact
that U.S. cigarette consumption has been declining.
Consolidate. Although market size shrinks in a declining
industry, some firms may choose to consolidate the
industry by buying rivals. This allows the consolidating firm
to stake out a strong position—possibly approaching
monopolistic market power, albeit in a declining industry.
36.
CROSSING THE CHASMFRAMEWORK
The Crossing the Chasm framework, introduced by
Geoffrey Moore, describes how new technologies or
products move through different stages of adoption. It
highlights the challenge (the “chasm”) that exists
between early adopters and the early majority, where
many innovations fail to gain mainstream success.
38.
Explanation of KeyTerms
1. Chart – The framework is often represented as a bell
curve, showing different groups of adopters.
2. Technology Enthusiasts – These are innovators and
tech-savvy individuals who are excited to try new
technologies first.
3. Early Adopters – This group is open to new ideas and
willing to adopt innovations before they become
mainstream.
39.
4. Early Majority– These adopters wait until a product
is proven successful before embracing it.
5. Late Majority – This group is more skeptical and
adopts new technology only after it has become a
standard in the market.
6. Laggards – Laggards are the last to adopt a new
product, often resisting change for as long as
possible.
40.
Application to themobile phone industry-
In the mobile phone industry, new technologies
like 5G, foldable screens, and AI-powered
features initially attract tech enthusiasts and
early adopters.
INCREMENTIAL VS. RADICAL
IncrementialInnovation - squarely builds on an
established knowledge base and steadily improves an
existing product or service offering.
Radical Innovation - radical innovation draws on novel
methods or materials, is derived either from an entirely
different knowledge base or from a recombination of
existing knowledge bases with a new stream of
knowledge. It targets new markets by using new
technologies.
46.
ECONOMIC INCENTIVES
Economists highlightthe role of incentives in strategic
choice. Once an innovator has become an established
incumbent firm (such as Google has today), it has strong
incentives to defend its strategic position and market
power. An emphasis on incremental innovations
strengthens the incumbent firm’s position and thus
maintains high entry barriers.
47.
ORGANIZATIONAL INERTIA
From anorganizational perspective, as firms become
established and grow, they rely more heavily on
formalized business processes and structures. In some
cases, the firm may experience organizational inertia—
resistance to changes in the status quo. Incumbent
firms, therefore, tend to favor incremental innovations
that reinforce the existing organizational structure and
power distribution while avoiding radical innovation that
could disturb the existing power distribution.
48.
INNOVATION ECOSYSTEM
A finalreason incumbent firms tend to be a source of
incremental rather than radical innovations is that they
become embedded in an innovation ecosystem: a
network of suppliers, buyers, complementors, and so
on.64 They no longer make independent decisions but
must consider the ramifications on other parties in their
innovation ecosystem.
49.
ARCHITECTURAL VS DISRUPTIVEINNOVATION
Architectural Innovation - A new product in which known
components, based on existing technologies, are
reconfigured in a novel way to attack new markets.
Disruptive Innovation - An innovation that leverages new
technologies to attack existing markets from the bottom
up