Content Property of Cielo, Inc.
2017 Americas Talent Rising Summit
WELCOME!
@cielotalent
#talentmindset
1WE BECOME YOU™
CIELO’S GLOBAL FOOTPRINT
#1
Tech-enabled RPO
#1
Client Satisfaction
2WE BECOME YOU™
AKSDJF;LAKSJDOIAUSDF
54
Are you ready?
3WE BECOME YOU™
THE POWER OF EXPONENTIAL CHANGE
WE OFTEN OVERESTIMATE AND THEN LATER
UNDERESTIMATE EXPONENTIAL CHANGE
exponential change
later
ge.
increase in
mething into
sually ends
their 2015
Impact the
describe a
o through:
medium)
ily missed)
ff”)
ee)
embedded)
wants it)
When a technology moves fromDeceptive to
Disruptive, the game changes very quickly
Deceptive
Disruptive
4WE BECOME YOU™
THE FIRST UNIVERSAL TECH PRODUCT
MOBILE HAS THE SCALE OF EVERYONE ON EARTH
Every
Pocket
Every
Home and
Every Desk
Every
Corporation
5WE BECOME YOU™
MOBILE ISN’T A SUBSET OF THE INTERNET
MOBILE INTERNET = COLOR TV
DRIVERLESS CAR =
HORSELESS CARRIAGE
6WE BECOME YOU™
• Keep us on the cutting edge
• Building easy and effective tools and services
• Help our customers envision a different future
• Remain future-proof
WHY DO WE INNOVATE?
7WE BECOME YOU™
WHAT’S NEXT?
MIXED REALITY SPECTRUM
Augmented
Reality
Virtual
Reality
Physical Digital
THE EMPLOYEE
EXPERIENCE
EQUATION
JACOB MORGAN
10WE BECOME YOU™
11WE BECOME YOU™
12WE BECOME YOU™
13WE BECOME YOU™
14WE BECOME YOU™
15WE BECOME YOU™
Jacob@thefutureorganization.com
“DELIVERING QUALITY HIRES CONSISTENTLY”
is the most important strategic function of talent acquisition.
Calibrating the Equation for Quality of Hire
17WE BECOME YOU™
“You can’t quantify it –
it’s a gut-feel thing.”
“We know it when
we see it.”
“There is only one way to be
successful at our company.”
QUALITY OF HIRE IS
A GROUP OF MEANINGFUL MEASUREMENTS,
UNIQUE TO EACH COMPANY AND ROLE,
WHICH DEFINE SUCCESS IN HIRING AND
RETAINING THE RIGHT TALENT
TO FUEL THE BUSINESS.
19WE BECOME YOU™
QUALITY OF HIRE CONTINUUM
Quality of Hire is a group of meaningful measurements,
unique to each company and role, which define success
in hiring and retaining the right talent to fuel the business
Hiring
Manager
Satisfaction
Reduced
Attrition
On the Job
Competency
Personal
Achievement
Business
Outcomes
Most Some Many Few Rare
20WE BECOME YOU™
• EMPLOYEE VALUE PROPOSITION
• WORKFORCE PLANNING / RETENTION
• EMPLOYEE ORIENTATION/ON-BOARDING
• Hiring Manager Experience
• Talent Management
• Cost per Hire
LEVERS OF QUALITY OF HIRE
21WE BECOME YOU™
LEVERS OF QUALITY OF HIRE
Employee Value Proposition
of global Talent Acquisition leaders say
TALENT BRAND has a
SIGNIFICANT IMPACT
on their ability to hire great talent.
Source: LinkedIn’s 4th Annual Global Recruiting Trends Survey
22WE BECOME YOU™
LEVERS OF QUALITY OF HIRE
Workforce Planning/Retention
COST OF REPLACING AN EMPLOYEE
• Entry-level 30-50% of annual salary
• Mid-level 150% of annual salary
• High-level/highly specialized 400% of annual salary
Source: ERE Media
23WE BECOME YOU™
LEVERS OF QUALITY OF HIRE
Employee Orientation & Onboarding
of HR Professionals believe
A NEW HIRE’S DECISION TO STAY
with a company long-term
is made within the
FIRST SIX MONTHS OF EMPLOYMENT
Source: Aberdeen Group
ANNUAL FINANCIAL IMPACT
OF HIGH PERFORMERS
+ 40% Productivity in Operations Roles
+ 49% Profit in General Management Roles
+ 67% Revenue in Sales Roles
25WE BECOME YOU™
WE WANT TO LEARN FROM YOU!
During the break, please answer the following questions
on a Post-It and place them on the appropriate board.
• What is your current metric for measuring
Quality of Hire?
• What lever most influences your measurement
of Quality of Hire?
• What metric do you aspire to for Quality of Hire?
26WE BECOME YOU™
WE WANT TO LEARN FROM YOU!
During the break, please answer the following questions
on a Post-It and place them on the appropriate board.
• What is your current metric for measuring
Quality of Hire?
• What lever most influences your measurement
of Quality of Hire?
• What metric do you aspire to for Quality of Hire?
TALENT MAGNETISM:
THE ART OF
STORYTELLING
28WE BECOME YOU™
Brand, EVP
and Creative
15 EVPs created
Insight
45 Digital Audits
Web & Digital
25+ sites built
Integrated Campaigns
300+
focus groups, workshops
& intercept interviews
Content & Managed
Social Media
20+ programs
100+ profiles
managed globally
EMPLOYER BRAND & DIGITAL
29WE BECOME YOU™
More likely that a job
advert will convert when
it lands on a targeted
landing page rather than
a generic home page.
Sources: meshworking.com, Broadbean
Average number of sources
a candidate will check before
applying for a role.
30WE BECOME YOU™
TALENT MAGNETISM
32WE BECOME YOU™
Core Promise
THE WOW AND THE HOW
A solid delivery foundation to enable our Core Promise
Delivery Standards and Framework
Cielo Customer
Experience
33WE BECOME YOU™
CIELO’S CORE PROMISE
Client Leaders | Hiring Managers | Candidates | Team Members
High Touch
Engagement
Dedicated
& Flexible
Delivery
Shared
Expertise
Technology
& Innovation
Excellent
Execution
35WE BECOME YOU™
36WE BECOME YOU™

Cielo's 2017 Americas Talent Rising Summit - Day 1 Deck

  • 1.
    Content Property ofCielo, Inc. 2017 Americas Talent Rising Summit WELCOME! @cielotalent #talentmindset
  • 2.
    1WE BECOME YOU™ CIELO’SGLOBAL FOOTPRINT #1 Tech-enabled RPO #1 Client Satisfaction
  • 3.
  • 4.
    3WE BECOME YOU™ THEPOWER OF EXPONENTIAL CHANGE WE OFTEN OVERESTIMATE AND THEN LATER UNDERESTIMATE EXPONENTIAL CHANGE exponential change later ge. increase in mething into sually ends their 2015 Impact the describe a o through: medium) ily missed) ff”) ee) embedded) wants it) When a technology moves fromDeceptive to Disruptive, the game changes very quickly Deceptive Disruptive
  • 5.
    4WE BECOME YOU™ THEFIRST UNIVERSAL TECH PRODUCT MOBILE HAS THE SCALE OF EVERYONE ON EARTH Every Pocket Every Home and Every Desk Every Corporation
  • 6.
    5WE BECOME YOU™ MOBILEISN’T A SUBSET OF THE INTERNET MOBILE INTERNET = COLOR TV DRIVERLESS CAR = HORSELESS CARRIAGE
  • 7.
    6WE BECOME YOU™ •Keep us on the cutting edge • Building easy and effective tools and services • Help our customers envision a different future • Remain future-proof WHY DO WE INNOVATE?
  • 8.
    7WE BECOME YOU™ WHAT’SNEXT? MIXED REALITY SPECTRUM Augmented Reality Virtual Reality Physical Digital
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
    “DELIVERING QUALITY HIRESCONSISTENTLY” is the most important strategic function of talent acquisition. Calibrating the Equation for Quality of Hire
  • 18.
    17WE BECOME YOU™ “Youcan’t quantify it – it’s a gut-feel thing.” “We know it when we see it.” “There is only one way to be successful at our company.”
  • 19.
    QUALITY OF HIREIS A GROUP OF MEANINGFUL MEASUREMENTS, UNIQUE TO EACH COMPANY AND ROLE, WHICH DEFINE SUCCESS IN HIRING AND RETAINING THE RIGHT TALENT TO FUEL THE BUSINESS.
  • 20.
    19WE BECOME YOU™ QUALITYOF HIRE CONTINUUM Quality of Hire is a group of meaningful measurements, unique to each company and role, which define success in hiring and retaining the right talent to fuel the business Hiring Manager Satisfaction Reduced Attrition On the Job Competency Personal Achievement Business Outcomes Most Some Many Few Rare
  • 21.
    20WE BECOME YOU™ •EMPLOYEE VALUE PROPOSITION • WORKFORCE PLANNING / RETENTION • EMPLOYEE ORIENTATION/ON-BOARDING • Hiring Manager Experience • Talent Management • Cost per Hire LEVERS OF QUALITY OF HIRE
  • 22.
    21WE BECOME YOU™ LEVERSOF QUALITY OF HIRE Employee Value Proposition of global Talent Acquisition leaders say TALENT BRAND has a SIGNIFICANT IMPACT on their ability to hire great talent. Source: LinkedIn’s 4th Annual Global Recruiting Trends Survey
  • 23.
    22WE BECOME YOU™ LEVERSOF QUALITY OF HIRE Workforce Planning/Retention COST OF REPLACING AN EMPLOYEE • Entry-level 30-50% of annual salary • Mid-level 150% of annual salary • High-level/highly specialized 400% of annual salary Source: ERE Media
  • 24.
    23WE BECOME YOU™ LEVERSOF QUALITY OF HIRE Employee Orientation & Onboarding of HR Professionals believe A NEW HIRE’S DECISION TO STAY with a company long-term is made within the FIRST SIX MONTHS OF EMPLOYMENT Source: Aberdeen Group
  • 25.
    ANNUAL FINANCIAL IMPACT OFHIGH PERFORMERS + 40% Productivity in Operations Roles + 49% Profit in General Management Roles + 67% Revenue in Sales Roles
  • 26.
    25WE BECOME YOU™ WEWANT TO LEARN FROM YOU! During the break, please answer the following questions on a Post-It and place them on the appropriate board. • What is your current metric for measuring Quality of Hire? • What lever most influences your measurement of Quality of Hire? • What metric do you aspire to for Quality of Hire?
  • 27.
    26WE BECOME YOU™ WEWANT TO LEARN FROM YOU! During the break, please answer the following questions on a Post-It and place them on the appropriate board. • What is your current metric for measuring Quality of Hire? • What lever most influences your measurement of Quality of Hire? • What metric do you aspire to for Quality of Hire?
  • 28.
  • 29.
    28WE BECOME YOU™ Brand,EVP and Creative 15 EVPs created Insight 45 Digital Audits Web & Digital 25+ sites built Integrated Campaigns 300+ focus groups, workshops & intercept interviews Content & Managed Social Media 20+ programs 100+ profiles managed globally EMPLOYER BRAND & DIGITAL
  • 30.
    29WE BECOME YOU™ Morelikely that a job advert will convert when it lands on a targeted landing page rather than a generic home page. Sources: meshworking.com, Broadbean Average number of sources a candidate will check before applying for a role.
  • 31.
  • 33.
    32WE BECOME YOU™ CorePromise THE WOW AND THE HOW A solid delivery foundation to enable our Core Promise Delivery Standards and Framework Cielo Customer Experience
  • 34.
    33WE BECOME YOU™ CIELO’SCORE PROMISE Client Leaders | Hiring Managers | Candidates | Team Members High Touch Engagement Dedicated & Flexible Delivery Shared Expertise Technology & Innovation Excellent Execution
  • 36.
  • 37.