Presented by: Nick Lessa, LCSW, MA,
CASAC
Nlessa@inter-care.com
 Based

on the highly acclaimed book by David
J. Powell
 Originally printed in 1993 and revised in 2004
 Makes the case for substance abuse
counseling as a unique discipline with its own
model of supervision
 Disputes the notion that a good counselor
automatically makes a good supervisor
 Confusing

clinical supervision with case
management, focusing on the client’s rather
than the counselor’s needs
 Counseling the counselors giving rise to role
confusion
 Taking a laissez-faire attitude
 Becoming judgmental, authoritarian, and
overly demanding
 Most

counselors need a mentoring and
support system, which translates into a
coach, cheerleader, handholder, and wise
advisor
 According to studies, better clinical
supervision led to greater job satisfaction
and better retention rates
 Good clinical supervision improves client
outcomes
A good supervisory relationship is one of the
most satisfying aspects of the counselor’s work
 Openness

to feedback (supv. & counselor)
 Supv.’s helping the counselor feel relaxed &
open to criticism
 Supv’s ability to listen to the counselor &
respect the counselor’s therapeutic style
 Consistency of therapeutic orientations
 Emotional support provided by supervisor
 Sharing clinical responsibilities
 Managers

of tx facilities need to be trained
in the value of good clinical supervision
 Clinical supervisors need more thorough
training in how to supervise
 More sophisticated mechanisms are needed
for supervising counselors
Towards a Working Definition of Supervision
 Firstly,

understanding the difference
between administrative and clinical
supervision.
 The administrative supervisor helps the
supervisee function more effectively within
the organization, with the overall intent of
helping the organization run smoothly
 Addresses areas such as case records,
referral procedures, continuity of care,
accountability, hiring/firing, and
performance evaluations.
 Clinical

supervision focuses on the
development of the supervisee specifically as
an interpersonally effective clinician (Hart,
1982)
 Clinical supervision attends to the
supervisee’s professional and personal needs
as they directly affect the welfare of the
client.
 Supervision

as a Therapeutic Process –
becoming aware of one’s personal issues and
its impact on clients

 Supervision

as Education – learning skills
and developing professional competence
“Clinical supervision is a disciplined, tutorial
process wherein principles are transformed
into practical skills, with four overlapping foci:
administrative, evaluative, clinical, and
supportive.”
 Disciplined

– regularly scheduled, time
limited, specific agenda & expectations
 Tutorial – instruction and guidance with an
individualized training plan
 A Process – supervisor as coach, cheerleader,
mentor, friend, handholder, educator, and
colleague
 Principles into practice – help counselor
identify what they did and why they did it
 Administrative

– involves organizational
management issues
 Evaluative – assess counselor’s skills, clarify
performance standards, negotiate objectives
for learning, utilize sanctions for poor
performance. Involves goal setting &
feedback
Clinical – the clinical, educational, and
training functions of supervision include:
 Developing counseling knowledge & skills,
 Identifying learning issues & problems,
 Determining counselor strengths &
weaknesses,
 Promoting self-awareness & professional &
personal growth and,
 Transmitting knowledge for practical use.
 The

best supervisor teaches by example – not
just instructing but modeling clinical
competencies

 The

most effective way to teach: to let the
student watch you work
 Supportive

– the supportive functions of
clinical supervision include handholding,
cheerleading, coaching, morale building,
burnout prevention, and encouragement of
personal growth
 When a counselor reveals a personal issue
that is impeding the clinical process, the
supervisor must see that he/she gets the
support needed to resolve the impasse
 Leadership

is not the same as management,
and management is not the same as
supervision

 Leadership

transforms people by raising their
sights & aspirations to a higher level, thereby
engendering a greater sense of purpose
 To

establish trust with co-workers &
subordinates
 To serve as a team leader
 To define & set dept. & organizational goals
& communicate these goals companywide
 To inspire staff by encouragement &
motivation
 To communicate enthusiasm & capability
 To keep up staff morale, including one’s own
 To take appropriate risks & be decisive in
action
 To

possess the ability to change in response
to needs
 To have vision, drive, clear judgment,
initiative, poise, and maturity of character
 To command enthusiasm, loyalty, sincerity,
courtesy, and confidence
 To exercise control through inspiration rather
than command
 get

work done through staff
 make effective use of dept. resources
 get results in achieving goals & objectives
 control through command
 identify, analyze, and solve problems
 adapt to change & growing needs of org.
 organize work as needed to get the job done
 Intervene to bring about positive results
 See all aspects of operations
 Know

the responsibilities of staff
 Clearly communicate these responsibilities
 Effectively utilize the performance appraisal
system to get max. productivity of staff
 Write clear job descriptions & quarterly &
annual goal & work statements for all staff
 Delegate responsibilities to all staff
 Promote staff’s professional development
 Take

full responsibility for decisions you
make
 Always put the well-being of those reporting
to you above your personal well-being
 Give subordinates full credit for successes
 Don’t be afraid to take risks when they’re in
the best interest of the company or client
 Protect your supervisees to superiors when
they’re being unfairly attacked or punished
6. Take a personal interest in the welfare of
your staff
7. Make decisions promptly even if, at times,
you don’t have full information
8. Be a teacher
9. Do not play favorites
10. Don’t give orders just to prove you’re the
boss
 Good

supervision is largely a matter of caring
for staff
 Supervision is not about structures, but
about people: their needs, concerns &
growth
 The ultimate goal of leadership is to create a
sense of community at work
 The

leader is a servant first. That’s the key
to the leader’s influence
 The power to lead comes from giving up
personal need for power in order to serve the
group
 “Leaders bear pain. They do not inflict it.”
 The servant leader cares for people
 The goal is to motivate people; tap into it
 Owners
 Employees
 Customers

– most critical element of agency

 Vendors

 Competitors
 The

Community at Large
“When organizations empower employees to
be part of the decision-making process,
establish a bottom-up management structure,
practice servant leadership, and balance the
needs of all stake-holders, they become great
places to work.”
 Camaraderie
 De-emphasis

on Politics (through trust,
openness, & fairness throughout company)
 Growth Values (employee empowerment)
 Family and Community (give a sense of
being part of a family)
The Four A’s of supervision
1. Available: open, receptive, trusting, non
threatening
2. Accessible: easy to approach and speak
freely with
3. Able: having real knowledge & skills to give
4. Affable: pleasant, friendly, reassuring
Two Essential Qualities
1. Sound Clinical Experience – must be a
good clinician
2.

A Passion for Counseling – the source
being a desire to help others
Models of Supervision

Clinical Supervision in Alcohol and Drug Abuse Counseling - Part 1

  • 1.
    Presented by: NickLessa, LCSW, MA, CASAC [email protected]
  • 2.
     Based on thehighly acclaimed book by David J. Powell  Originally printed in 1993 and revised in 2004  Makes the case for substance abuse counseling as a unique discipline with its own model of supervision  Disputes the notion that a good counselor automatically makes a good supervisor
  • 3.
     Confusing clinical supervisionwith case management, focusing on the client’s rather than the counselor’s needs  Counseling the counselors giving rise to role confusion  Taking a laissez-faire attitude  Becoming judgmental, authoritarian, and overly demanding
  • 4.
     Most counselors needa mentoring and support system, which translates into a coach, cheerleader, handholder, and wise advisor  According to studies, better clinical supervision led to greater job satisfaction and better retention rates  Good clinical supervision improves client outcomes
  • 5.
    A good supervisoryrelationship is one of the most satisfying aspects of the counselor’s work
  • 6.
     Openness to feedback(supv. & counselor)  Supv.’s helping the counselor feel relaxed & open to criticism  Supv’s ability to listen to the counselor & respect the counselor’s therapeutic style  Consistency of therapeutic orientations  Emotional support provided by supervisor  Sharing clinical responsibilities
  • 7.
     Managers of txfacilities need to be trained in the value of good clinical supervision  Clinical supervisors need more thorough training in how to supervise  More sophisticated mechanisms are needed for supervising counselors
  • 8.
    Towards a WorkingDefinition of Supervision
  • 9.
     Firstly, understanding thedifference between administrative and clinical supervision.  The administrative supervisor helps the supervisee function more effectively within the organization, with the overall intent of helping the organization run smoothly  Addresses areas such as case records, referral procedures, continuity of care, accountability, hiring/firing, and performance evaluations.
  • 10.
     Clinical supervision focuseson the development of the supervisee specifically as an interpersonally effective clinician (Hart, 1982)  Clinical supervision attends to the supervisee’s professional and personal needs as they directly affect the welfare of the client.
  • 11.
     Supervision as aTherapeutic Process – becoming aware of one’s personal issues and its impact on clients  Supervision as Education – learning skills and developing professional competence
  • 12.
    “Clinical supervision isa disciplined, tutorial process wherein principles are transformed into practical skills, with four overlapping foci: administrative, evaluative, clinical, and supportive.”
  • 13.
     Disciplined – regularlyscheduled, time limited, specific agenda & expectations  Tutorial – instruction and guidance with an individualized training plan  A Process – supervisor as coach, cheerleader, mentor, friend, handholder, educator, and colleague  Principles into practice – help counselor identify what they did and why they did it
  • 14.
     Administrative – involvesorganizational management issues  Evaluative – assess counselor’s skills, clarify performance standards, negotiate objectives for learning, utilize sanctions for poor performance. Involves goal setting & feedback
  • 15.
    Clinical – theclinical, educational, and training functions of supervision include:  Developing counseling knowledge & skills,  Identifying learning issues & problems,  Determining counselor strengths & weaknesses,  Promoting self-awareness & professional & personal growth and,  Transmitting knowledge for practical use.
  • 16.
     The best supervisorteaches by example – not just instructing but modeling clinical competencies  The most effective way to teach: to let the student watch you work
  • 17.
     Supportive – thesupportive functions of clinical supervision include handholding, cheerleading, coaching, morale building, burnout prevention, and encouragement of personal growth  When a counselor reveals a personal issue that is impeding the clinical process, the supervisor must see that he/she gets the support needed to resolve the impasse
  • 18.
     Leadership is notthe same as management, and management is not the same as supervision  Leadership transforms people by raising their sights & aspirations to a higher level, thereby engendering a greater sense of purpose
  • 19.
     To establish trustwith co-workers & subordinates  To serve as a team leader  To define & set dept. & organizational goals & communicate these goals companywide  To inspire staff by encouragement & motivation  To communicate enthusiasm & capability  To keep up staff morale, including one’s own  To take appropriate risks & be decisive in action
  • 20.
     To possess theability to change in response to needs  To have vision, drive, clear judgment, initiative, poise, and maturity of character  To command enthusiasm, loyalty, sincerity, courtesy, and confidence  To exercise control through inspiration rather than command
  • 21.
     get work donethrough staff  make effective use of dept. resources  get results in achieving goals & objectives  control through command  identify, analyze, and solve problems  adapt to change & growing needs of org.  organize work as needed to get the job done  Intervene to bring about positive results  See all aspects of operations
  • 22.
     Know the responsibilitiesof staff  Clearly communicate these responsibilities  Effectively utilize the performance appraisal system to get max. productivity of staff  Write clear job descriptions & quarterly & annual goal & work statements for all staff  Delegate responsibilities to all staff  Promote staff’s professional development
  • 23.
     Take full responsibilityfor decisions you make  Always put the well-being of those reporting to you above your personal well-being  Give subordinates full credit for successes  Don’t be afraid to take risks when they’re in the best interest of the company or client  Protect your supervisees to superiors when they’re being unfairly attacked or punished
  • 24.
    6. Take apersonal interest in the welfare of your staff 7. Make decisions promptly even if, at times, you don’t have full information 8. Be a teacher 9. Do not play favorites 10. Don’t give orders just to prove you’re the boss
  • 25.
     Good supervision islargely a matter of caring for staff  Supervision is not about structures, but about people: their needs, concerns & growth  The ultimate goal of leadership is to create a sense of community at work
  • 26.
     The leader isa servant first. That’s the key to the leader’s influence  The power to lead comes from giving up personal need for power in order to serve the group  “Leaders bear pain. They do not inflict it.”  The servant leader cares for people  The goal is to motivate people; tap into it
  • 27.
     Owners  Employees Customers – most critical element of agency  Vendors  Competitors  The Community at Large
  • 28.
    “When organizations empoweremployees to be part of the decision-making process, establish a bottom-up management structure, practice servant leadership, and balance the needs of all stake-holders, they become great places to work.”
  • 29.
     Camaraderie  De-emphasis onPolitics (through trust, openness, & fairness throughout company)  Growth Values (employee empowerment)  Family and Community (give a sense of being part of a family)
  • 30.
    The Four A’sof supervision 1. Available: open, receptive, trusting, non threatening 2. Accessible: easy to approach and speak freely with 3. Able: having real knowledge & skills to give 4. Affable: pleasant, friendly, reassuring
  • 31.
    Two Essential Qualities 1.Sound Clinical Experience – must be a good clinician 2. A Passion for Counseling – the source being a desire to help others
  • 32.