A New Way of Governin 
We’re at an inflection point in business—and in overnment. Citizens are 
tethered to their mobile devices and social media, and are lookin for 
around-the-clock access to overnment ocials and the services they 
oer wherever and whenever it is convenient for them. 
Simultaneously, cloud computin is fundamentally chanin the way 
oranizations of all types and sizes buy, consume and manae 
IT-powered business functions. The potential impact on overnment 
ecacy and how we overn is staerin. 
Better Government throuh Civic Enaement 
We believe overnment aencies benefit from citizen enaement, which 
enables people and businesses to eectively participate in and manae 
key civic functions. Accela improves transparency, accuracy and account-ability 
by providin open access to data and the automation of core 
functions includin plannin and zonin, permittin and inspections, code 
enforcement, licensin, asset manaement, and public health and safety. 
By leverain cloud technoloy, aencies of all sizes have choice and 
flexibility when it comes to selectin solutions that automate key 
processes. The Civic Cloud helps aencies rapidly implement productivity 
and enaement solutions while oerin flexible subscription pricin. As 
a result, aencies can more eectively enae with their constituencies, 
meet chanin reulatory and compliance standards and enae in the 
actions that build better communities. 
…the cloud is 
ubiquity, access, 
sharin, 
collaboration, 
connection. It 
works for you.” 
California Lt. Governor 
Gavin Newsom 
Citizenville: How to Take the 
Town Square Digital and 
Reinvent Government 
The Civic Cloud 
Accela oers both packaed and tailored solutions as well as oce, mobile and 
social applications for professionals and citizens. The Civic Cloud helps aencies 
lare and small move from a Capital Expenditure (CapEx) model to an Operational 
Expenditure (OpEx) model by eliminatin hardware, software and resource costs 
associated with stan and maintainin IT infrastructure. Our solutions allow 
overnment to focus on deliverin streamlined processes and services— 
not IT support. 
Accela Automation® is a 
powerful business enine 
at the heart of the Civic 
Platform. Its open architec-ture 
and centralized 
database allow information 
to be shared across 
departments, and improves 
communication between 
an aency and the public. 
The Civic Platform 
provides the capabilities to 
build, confiure, deploy and 
manae civic solutions and 
applications related to Land 
Manaement, Licensin, 
Asset Manaement, and 
Public Health and Safety. 
…Cloud-based technoloy may let 
short-staed overnment aencies 
deploy systems they otherwise would not 
have the resources to implement.” 
Justine Brown, “Governments Turn to the Cloud to Manae Apps,” 
Government Technoloy 
Accela Solutions can be 
tailored to meet unique 
aency business require-ments 
by Accela or our 
partners, or they can be 
purchased and quickly 
deployed as packaed 
solutions. 
Accela Apps such as Accela 
Code Ocer improve 
productivity for professionals, 
address community issues, 
and connect and enae 
citizens with their overnment. 
They are available in the 
Accela Civic Store at 
accela.com/civic-apps.
Extend Your Civic Reach 
Accela Citizen Access enables aencies to eliminate paper by movin traditional counter services to the web. With 
multi-lanuae, round-the-clock online access, the public can apply for permits or licenses, schedule an inspection, submit 
a service request or check the status of any of these activities. 
Award-winnin Accela GIS ives aencies direct access to 
create and analyze maps of land use, zonin and infrastructure 
information associated with a plan, parcel, license, permit, 
inspection, asset, work order or service request. Accela GIS 
supports Esri® ArcGIS® Server, ArcGIS online and Microsoft® 
Bin® maps. By providin aency personnel a eoraphic view 
of data and its related location, sta members can identify 
trends within a jurisdiction and optimally route their field visits. 
Accela Electronic Document Review is fully interated into the Civic 
Platform and leveraes Adobe® Acrobat® XI Pro. This capability replaces 
the need to store paper documents and facilitates online review with 
extensive markup, commentin, electronic sinature, and side-by-side 
and overlay views, enablin aencies to automate, oranize and track 
reviews online. 
With Accela, Civic Excellence + Civic Enaement = Civic Good. 
Visit us at www.accela.com or call us at (888) 722-2352 ext. 5 
About Accela 
Accela, Inc. provides the leadin civic enaement platform, powerin thousands of services and millions of 
transactions daily for lare and small public aencies worldwide. We connect overnments to people and accelerate 
and streamline core civic land manaement, licensin, asset manaement, and public health and safety processes. 
Accela’s Civic Cloud includes a complete platform, both packaed and custom-tailored civic business solutions and 
cloud-based applications to support overnment aency, business and citizen needs. Accela is headquartered in 
San Ramon, CA, with international oces in Australia and the United Arab Emirates. For more information, visit 
www.accela.com. 
©2013 Accela, Inc. All rihts reserved. 
2633 Camino Ramon 
Suite 500 
San Ramon, CA 94583 
(925) 659-3200 or (888) 722-2352 
Email: info@accela.com

Cloud Based Solutions for Government

  • 2.
    A New Wayof Governin We’re at an inflection point in business—and in overnment. Citizens are tethered to their mobile devices and social media, and are lookin for around-the-clock access to overnment ocials and the services they oer wherever and whenever it is convenient for them. Simultaneously, cloud computin is fundamentally chanin the way oranizations of all types and sizes buy, consume and manae IT-powered business functions. The potential impact on overnment ecacy and how we overn is staerin. Better Government throuh Civic Enaement We believe overnment aencies benefit from citizen enaement, which enables people and businesses to eectively participate in and manae key civic functions. Accela improves transparency, accuracy and account-ability by providin open access to data and the automation of core functions includin plannin and zonin, permittin and inspections, code enforcement, licensin, asset manaement, and public health and safety. By leverain cloud technoloy, aencies of all sizes have choice and flexibility when it comes to selectin solutions that automate key processes. The Civic Cloud helps aencies rapidly implement productivity and enaement solutions while oerin flexible subscription pricin. As a result, aencies can more eectively enae with their constituencies, meet chanin reulatory and compliance standards and enae in the actions that build better communities. …the cloud is ubiquity, access, sharin, collaboration, connection. It works for you.” California Lt. Governor Gavin Newsom Citizenville: How to Take the Town Square Digital and Reinvent Government The Civic Cloud Accela oers both packaed and tailored solutions as well as oce, mobile and social applications for professionals and citizens. The Civic Cloud helps aencies lare and small move from a Capital Expenditure (CapEx) model to an Operational Expenditure (OpEx) model by eliminatin hardware, software and resource costs associated with stan and maintainin IT infrastructure. Our solutions allow overnment to focus on deliverin streamlined processes and services— not IT support. Accela Automation® is a powerful business enine at the heart of the Civic Platform. Its open architec-ture and centralized database allow information to be shared across departments, and improves communication between an aency and the public. The Civic Platform provides the capabilities to build, confiure, deploy and manae civic solutions and applications related to Land Manaement, Licensin, Asset Manaement, and Public Health and Safety. …Cloud-based technoloy may let short-staed overnment aencies deploy systems they otherwise would not have the resources to implement.” Justine Brown, “Governments Turn to the Cloud to Manae Apps,” Government Technoloy Accela Solutions can be tailored to meet unique aency business require-ments by Accela or our partners, or they can be purchased and quickly deployed as packaed solutions. Accela Apps such as Accela Code Ocer improve productivity for professionals, address community issues, and connect and enae citizens with their overnment. They are available in the Accela Civic Store at accela.com/civic-apps.
  • 3.
    Extend Your CivicReach Accela Citizen Access enables aencies to eliminate paper by movin traditional counter services to the web. With multi-lanuae, round-the-clock online access, the public can apply for permits or licenses, schedule an inspection, submit a service request or check the status of any of these activities. Award-winnin Accela GIS ives aencies direct access to create and analyze maps of land use, zonin and infrastructure information associated with a plan, parcel, license, permit, inspection, asset, work order or service request. Accela GIS supports Esri® ArcGIS® Server, ArcGIS online and Microsoft® Bin® maps. By providin aency personnel a eoraphic view of data and its related location, sta members can identify trends within a jurisdiction and optimally route their field visits. Accela Electronic Document Review is fully interated into the Civic Platform and leveraes Adobe® Acrobat® XI Pro. This capability replaces the need to store paper documents and facilitates online review with extensive markup, commentin, electronic sinature, and side-by-side and overlay views, enablin aencies to automate, oranize and track reviews online. With Accela, Civic Excellence + Civic Enaement = Civic Good. Visit us at www.accela.com or call us at (888) 722-2352 ext. 5 About Accela Accela, Inc. provides the leadin civic enaement platform, powerin thousands of services and millions of transactions daily for lare and small public aencies worldwide. We connect overnments to people and accelerate and streamline core civic land manaement, licensin, asset manaement, and public health and safety processes. Accela’s Civic Cloud includes a complete platform, both packaed and custom-tailored civic business solutions and cloud-based applications to support overnment aency, business and citizen needs. Accela is headquartered in San Ramon, CA, with international oces in Australia and the United Arab Emirates. For more information, visit www.accela.com. ©2013 Accela, Inc. All rihts reserved. 2633 Camino Ramon Suite 500 San Ramon, CA 94583 (925) 659-3200 or (888) 722-2352 Email: [email protected]