BRM PROJECT
               VGSOM
             MBA:2010-12



A Report on preferences and consumption
      patterns of Instant Noodles.




                               Project Members
                        AmolBankar -10BM60009
                     Mayank Mohan-10BM60048
                        NiloyGhosh -10BM60054
               AnuradhaCkakraborthy- 10BM60014
Preamble: The objective of the report is to determine the consumer preferences
for instant noodles. It is aimed at determining the features most preferred by
consumers and segmenting the population according to their preferences. The
same would enable a new brand to adopt the most desirable features in its product
and strategies to promote the same.
Tool Used: The software, PASW was used to conduct the analysis. Previously
known as SPSS, it is among the most widely used programs for statistical analysis.
Methodology Used: The Cluster Analysis methodology was used to conduct our
analysis.
Cluster Analysis:The term cluster analysis encompasses a number of
different algorithms and methods for grouping objects of similar kind into
respective categories. A general question facing researchers in many areas of
inquiry is how to organize observed data into meaningful structures, that is, to
develop taxonomies. In other words cluster analysis is an exploratory data analysis
tool which aims at sorting different objects into groups in a way that the degree of
association between two objects is maximal if they belong to the same group and
minimal otherwise. Given the above, cluster analysis can be used to discover
structures in data without providing an explanation/interpretation. In other words,
cluster analysis simply discovers structures in data without explaining why they
exist.
Our aim to use the Cluster Analysis was to segment the Noodle customers
according the Taste,Brand, Age, income, No of different Flavours offered etc. For
the data gathered, 2-step clustering methodology was used to obtain the clusters.
Limitations: The survey was primarily conducted amongst the student
community, thus the sample set received was not a true reflection the population
demographic.
Questionnaire Used:The following questionnaire was used to obtain the
responses.

Questionnaire for new instant noodle launch
This is a survey undertaken to evaluate consumer preferences regarding noodle brands

* Required


Name *


Age *

     <18 years

     18-25 years

     25-35 years

     >35 years

     I do not wish to disclose


Occupation *

     Student

     Professional

     Self Employed


Monthly Family Income *

     < Rs. 10,000

     Rs. 10,000 - Rs. 25,000

     Rs. 25,000 - Rs. 50,000

     > Rs. 50,000


List the products in the order of preference * 1 - Most preferred, 5 - Least preferred

                            1         2         3         4         5


  Horlicks Foodles



 Nissan Top Ramen



Knorr Soupy Noodles



   Nestle Maggi



   SunfeastYipee
Rate the importance of the following while choosing a noodle * 1 - Least Important, 5 - Highly Important

                                1         2          3          4          5


         Brand



   Length of noodles



           Taste



Variety of flavors offered



           Price



       Packaging



     Non-stickiness



  Ease of preparation



       Availability



   Health Ingredients



Who decides which brand of noodles to buy in your household? *

      Children

      Parents

      Spouse

      No specific decision-maker


How do you come to know about new product launches? *

      Television

      Newspapers/ Magazines

      Radio

      Friends

      Store Display

      Others


Do you like to try new flavors? *

      Yes

      No
What pack size do you normally purchase? *

                    Single pack

                    Double pack

                    Family pack (4-in-1 pack)



            Analysis : For the final analysis, the data table in PASW was obtained as such.


          Name                     Type                  Description                        Value Labels               Measurement Level
           Age                    Numeric                                                    {1, 18-25}...                  Ordinal
       Occupation                 Numeric                                                   {1, student}...                 Nominal
         Income                   Numeric                                                   {1, <10000}...                  Ordinal
     HorlicksFoodles              Numeric              Horlicks Foodles                 {1, Least important}...             Ordinal
    NissanTopRamen                Numeric            Nissan Top Ramen                   {1, Least important}...             Ordinal
    K2rrSoupy2odles               Numeric             K2rr Soupy 2odles                 {1, Least important}...             Ordinal
       NestleMaggi                Numeric                Nestle Maggi                   {1, Least important}...             Ordinal
      SunfeastYipee               Numeric               SunfeastYipee                   {1, Least important}...             Ordinal
        RateBrand                 Numeric                Rate[Brand]                    {1, Least important}...             Ordinal
   RateLengthof2odles             Numeric           Rate[Length of 2odles]              {1, Least important}...             Ordinal
        RateTaste                 Numeric                Rate [Taste]                   {1, Least important}...             Ordinal
RateVarietyofflavorsoffered       Numeric       Rate[Variety of flavors offered]        {1, Least important}...             Ordinal
        RatePrice                 Numeric                 Rate[Price]                   {1, Least important}...             Ordinal
     RatePackaging                Numeric             Rate [Packaging]                  {1, Least important}...             Ordinal
     Rate2nstickiness             Numeric            Rate[2n-stickiness]                {1, Least important}...             Ordinal
  RateEaseofpreparation           Numeric         Rate[Ease of preparation]             {1, Least important}...             Ordinal
     RateAvailability             Numeric             Rate [Availability]               {1, Least important}...             Ordinal
  RateHealthIngredients           Numeric          Rate[Health Ingredients]             {1, Least important}...             Ordinal
       Whodecides                 Numeric               Who decides?                        {1, children}...                Ordinal
         Channel                   String                                                       None                        Nominal
        newflavors                Numeric                newflavors?                          {1, yes}...                   Nominal
         packsize                 Numeric                  pack size                      {1, single pack}...               Ordinal
        television                Numeric                  television               {0, not through this media}...          Nominal
        newsmag                   Numeric           newspaper/magazine              {0, not through this media}...          Nominal
          friends                 Numeric                   friends                   {0, not through friends}...           Nominal
          display                 Numeric                store display             {0, not through store display}...        Nominal
         sources                  Numeric                  sources                 {0, not through other sources}...        Nominal




            Note: This is a sample data set and not the exhaustive list
Output:
Description: Two major segments are obtained. A brief description of the same is
provided as.

Segment 1:

      Gives relatively high importance to a variety of flavours
      Gives high importance to availability
      Gives high importance to ease of preparation
      Very high preference for taste
      High brand consciousness
      Gives relatively high importance to health ingredients
      Main source of communication is through newspapers and magazines along
      with in-store displays

Segment 2:

      Prefers to stick with a particular flavour
      Not highly brand conscious
The analysis has primarily provided with segment1 with constitutes 80% of the
survey population. The second segment is the generic population not confirming
to any particular segment.


Conclusion: Since the survey was primarily conducted amongst the student
community, our recommendation for a new instant noodle brand launch targeted
at the student community the brand should focus on taste, variety of flavours, high
availability, and ease of preparation along with health supplement features. The
primary communication channel should be newspapers and store displays.

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Cluster Analysis through survey data for a New Instant noodles

  • 1. BRM PROJECT VGSOM MBA:2010-12 A Report on preferences and consumption patterns of Instant Noodles. Project Members AmolBankar -10BM60009 Mayank Mohan-10BM60048 NiloyGhosh -10BM60054 AnuradhaCkakraborthy- 10BM60014
  • 2. Preamble: The objective of the report is to determine the consumer preferences for instant noodles. It is aimed at determining the features most preferred by consumers and segmenting the population according to their preferences. The same would enable a new brand to adopt the most desirable features in its product and strategies to promote the same. Tool Used: The software, PASW was used to conduct the analysis. Previously known as SPSS, it is among the most widely used programs for statistical analysis. Methodology Used: The Cluster Analysis methodology was used to conduct our analysis. Cluster Analysis:The term cluster analysis encompasses a number of different algorithms and methods for grouping objects of similar kind into respective categories. A general question facing researchers in many areas of inquiry is how to organize observed data into meaningful structures, that is, to develop taxonomies. In other words cluster analysis is an exploratory data analysis tool which aims at sorting different objects into groups in a way that the degree of association between two objects is maximal if they belong to the same group and minimal otherwise. Given the above, cluster analysis can be used to discover structures in data without providing an explanation/interpretation. In other words, cluster analysis simply discovers structures in data without explaining why they exist. Our aim to use the Cluster Analysis was to segment the Noodle customers according the Taste,Brand, Age, income, No of different Flavours offered etc. For the data gathered, 2-step clustering methodology was used to obtain the clusters. Limitations: The survey was primarily conducted amongst the student community, thus the sample set received was not a true reflection the population demographic.
  • 3. Questionnaire Used:The following questionnaire was used to obtain the responses. Questionnaire for new instant noodle launch This is a survey undertaken to evaluate consumer preferences regarding noodle brands * Required Name * Age * <18 years 18-25 years 25-35 years >35 years I do not wish to disclose Occupation * Student Professional Self Employed Monthly Family Income * < Rs. 10,000 Rs. 10,000 - Rs. 25,000 Rs. 25,000 - Rs. 50,000 > Rs. 50,000 List the products in the order of preference * 1 - Most preferred, 5 - Least preferred 1 2 3 4 5 Horlicks Foodles Nissan Top Ramen Knorr Soupy Noodles Nestle Maggi SunfeastYipee
  • 4. Rate the importance of the following while choosing a noodle * 1 - Least Important, 5 - Highly Important 1 2 3 4 5 Brand Length of noodles Taste Variety of flavors offered Price Packaging Non-stickiness Ease of preparation Availability Health Ingredients Who decides which brand of noodles to buy in your household? * Children Parents Spouse No specific decision-maker How do you come to know about new product launches? * Television Newspapers/ Magazines Radio Friends Store Display Others Do you like to try new flavors? * Yes No
  • 5. What pack size do you normally purchase? * Single pack Double pack Family pack (4-in-1 pack) Analysis : For the final analysis, the data table in PASW was obtained as such. Name Type Description Value Labels Measurement Level Age Numeric {1, 18-25}... Ordinal Occupation Numeric {1, student}... Nominal Income Numeric {1, <10000}... Ordinal HorlicksFoodles Numeric Horlicks Foodles {1, Least important}... Ordinal NissanTopRamen Numeric Nissan Top Ramen {1, Least important}... Ordinal K2rrSoupy2odles Numeric K2rr Soupy 2odles {1, Least important}... Ordinal NestleMaggi Numeric Nestle Maggi {1, Least important}... Ordinal SunfeastYipee Numeric SunfeastYipee {1, Least important}... Ordinal RateBrand Numeric Rate[Brand] {1, Least important}... Ordinal RateLengthof2odles Numeric Rate[Length of 2odles] {1, Least important}... Ordinal RateTaste Numeric Rate [Taste] {1, Least important}... Ordinal RateVarietyofflavorsoffered Numeric Rate[Variety of flavors offered] {1, Least important}... Ordinal RatePrice Numeric Rate[Price] {1, Least important}... Ordinal RatePackaging Numeric Rate [Packaging] {1, Least important}... Ordinal Rate2nstickiness Numeric Rate[2n-stickiness] {1, Least important}... Ordinal RateEaseofpreparation Numeric Rate[Ease of preparation] {1, Least important}... Ordinal RateAvailability Numeric Rate [Availability] {1, Least important}... Ordinal RateHealthIngredients Numeric Rate[Health Ingredients] {1, Least important}... Ordinal Whodecides Numeric Who decides? {1, children}... Ordinal Channel String None Nominal newflavors Numeric newflavors? {1, yes}... Nominal packsize Numeric pack size {1, single pack}... Ordinal television Numeric television {0, not through this media}... Nominal newsmag Numeric newspaper/magazine {0, not through this media}... Nominal friends Numeric friends {0, not through friends}... Nominal display Numeric store display {0, not through store display}... Nominal sources Numeric sources {0, not through other sources}... Nominal Note: This is a sample data set and not the exhaustive list
  • 7. Description: Two major segments are obtained. A brief description of the same is provided as. Segment 1: Gives relatively high importance to a variety of flavours Gives high importance to availability Gives high importance to ease of preparation Very high preference for taste High brand consciousness Gives relatively high importance to health ingredients Main source of communication is through newspapers and magazines along with in-store displays Segment 2: Prefers to stick with a particular flavour Not highly brand conscious The analysis has primarily provided with segment1 with constitutes 80% of the survey population. The second segment is the generic population not confirming to any particular segment. Conclusion: Since the survey was primarily conducted amongst the student community, our recommendation for a new instant noodle brand launch targeted at the student community the brand should focus on taste, variety of flavours, high availability, and ease of preparation along with health supplement features. The primary communication channel should be newspapers and store displays.