Communicating technical information

Communicating technical information

• 1.
  COMMUNICATING TECHNICAL INFORMATION TOA SPECIFIED AUDIENCE Unit 1 Communication and Employability Skills
• 2.
  Dummies Guide toemail Produce a CD ROM aimed at people who are unfamiliar with email and not very confident technically
• 3.
  Features of email 1. Use of cc and bcc 2. High and low importance 3. Level of confidentiality 4. Address book/contacts 5. Create a professional signature 6. Multiple attachments/zipped or embedded files 7. Folders to organise mail
• 4.
  Use screenshots andexplanations In the example on the left you can see that CC has been used. This is a way of letting another person know that an email has been sent which may be of interest to them. You can also see that an attachment has been added this enables the sender to include other information in various types of document.